PROFESSIONAL SUMMARY

• Around 4.5 years of experience in Information Technology with specialization in Software Quality Assurance.
• Proficient inManual and automated testing with QTP.
• Proficient in HP Quality Centre.
• Proficient in different sub-systems of Credit card testing (VisionPLUS) like CMS, FAS, MBS, ASM, TRAMS, ITS, FALCON, LTS and CDM.
• Training Knowledge onLoadRunner, Testdirector and Winrunner
• Experienced in Software Development Life Cycle (SDLC) and QA in Development / Enhancement and Maintenance of software applications.
• Experienced in analyzing requirement specifications, developing test plans, test cases, test scripts and planning for QA methodologies.
• Experience in Integration Testing, System Testing, Functional Testing, Regression Testing, Smoke Testing, Database Testing, User Acceptance Testing and End-End Testing.
• Knowledge in User Requirement Analysis, Use cases preparation.
• Expert in documentation using MS tools (Word, Excel, PPT & Access)
• Experienced in Agile, Waterfalland Prototypemethodologies.
• Experience in Offshore-Onsite model
• Has Coordinated testing of software releases, defects, enhancements, and upgrades
• Having excellent analytical skills with good communication and self-organizing skills.
• Assertive, Self-starter, diligent and a committed team player.
• Have positive orientation to expand present knowledge base and ability to adapt to new technologies and situations with ease.
• Experience in leading Status calls and Sending the Defect Tracking report to the higher management.
• Experience in Oil and Gas industry.

TECHNICAL SKILLS

Defect Management Tools: HP Quality Center.
Operating Systems: Windows 2000/XP/7.
Databases: MS Access, SQL Server
Packages: MS-Office
Testing Tools: QTP

• Methodology: Agile, Waterfall, Unified, Prototype.
• Environment: VisionPLUS,CICS,File Aid

PROFESSIONAL EXPERIENCE/PROJECTS

Confidential, Houston TX |Well Test Analysis Nov’11– TillDate
QA Analyst

The software is dedicated to well testing, a key technical function in the oil and gas industry. A pressure transient well test has the unique ability to obtain information from within the reservoir surrounding the well. With the appropriate testing techniques well testing can provide a wealth of information.

Roles and Responsibilities:

• Responsible for all Core activities around planning and executing System Integration and User Acceptance testing tasks, which includes creating Test Plan, Test case development, defect management and test execution
• Attended design reviews, requirements sessions, core team meetings, and technical team meetings to understand business requirements and business operating processes/procedures in order to identify test scenarios
• Tracking offshore team activities and Identified the Test requirements based on business requirements
• Interacting with SME’s, Development team to understand the new requirements.
• Involved in the review & preparation of the Test cases and Test Scenarios
• Monitored the status of builds on a daily basis.
• Involved in Automation script development using QTP.
• Identifying defects and track to closure using defect tracking tool.

Confidential |MAS Contactless Feb’11– Sept’11
Sr.QA Analyst

MAS (Merchant Acquisition System) are being updated to include Contactless products as a new product option. While MAS does not directly communicate with MBS, it will pass this new product to Nexus which in turn will pass it to MBS. MBS is already capable of accepting a new value from Nexus. The new product will map to the existing MEDIA TYPE field. A small modification is needed to an MBS extract program to ensure the correct values are passed to EDMS.

Roles and Responsibilities:

• Involved in Preparation of Detailed Test Plan.
• Involved in Preparing Test conditions and Test Scripts.
• Performed System testing, Regression testing and Backout Testing.
• Prepared the CAM (Conditional Acceptance Memo) and TSR (Test Summary Results).
• Created Quality Center Excel reports using QC post process method to monitor test progress across different users for CPOE’s existing applications.
• Cross train and share the knowledge within the team

Confidential |Dispatch Tool Oct’10– Jan’11
Sr.QA Analyst

The Dispatch Tool exchanges information with external vendors in order to co-ordinate the delivery of documentation, terminal equipment and merchant consumables to both new and existing merchants.
The Dispatch Tool is an application currently used by Merchant Operations that is not supported by ANZ Technology. The Tool fails several times a month creating the risk of a merchant not receiving their facilities, metals and plastics within the expected timeframes resulting in a poor customer experience. This also creates significant overheads for operational areas through loss of productivity when trying to rectify issues using manual workarounds. The aim of the project is to use the Toll Portal to replace the Dispatch Tool. The development is to get an automated solution to update the Toll Portal with any changes to Vision and EDMS (e.g. Changes in address details, new/closed merchants).
There are two components to the original work request:

• Extract of merchant information to update Toll Portal every 15 minutes
• Update embossing file to contain address information for dispatch

Roles and Responsibilities:

• Involved in Preparing Test conditions and Test Scripts. Involved in creating and enhancing requirements, analysis and design.
• Involved in project coordination and implementation of QA methodology.
• Creating user requirements document for workflow process by interacting with end users and developers.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Worked with QA teams to resolve issues / defects that arose during the implementation phase and testing phase
• Created Test Cases for all applications after Business Requirements Specifications have been reviewed and signed off.
• Performed manual testing after preparing test plans and test cases.
• Used Use Cases and Business Requirements for testing.
• Performed System testing, Regression testing and Backout Testing.
• Prepared the CAM (Conditional Acceptance Memo) and TSR (Test Summary Results).
• Environment:VisionPLUS and EDMS (Electronic Device Management System).
• Tools:Mercury Quality Center

Confidential |Glocards Indonesia Sep’09–Sep’10
QA Analyst

The first implementation of the VisionPLUS platform, under the Glocards program, is the replacement of Card link for ANZ Panin in Indonesia.
ANZ currently has multiple cards platforms across Australia, NZ and Asia Pacific, operating at various levels of maturity. ANZ Consumer Finance Australia has investigated a project (‘One Cards Platform for ANZ’) to consolidate all cards platforms across the regions onto one platform, namely VisionPLUS. Consolidation to one cards platform will provide a truly regional capability that supports ANZ’s aspiration to become a super-regional bank. Alternatively, continuing with the current architecture of disparate cards platforms will leave ANZ with increasing total cost of ownership, technology complexities, low economies of scale and duplication of product development effort."ANZ bank is serving their Credit Card business in more than one country with different processing platform. To reduce the implementation cost of new enhancement & decrease the turnaround time ANZ is planning to bring all Country specific platforms to one platform i.e. Visionplus. As part of conversion ANZ has introduced much custom functionality to every subsystem. Execution phase has been completed successfully & phase 1 went live successfully."

Roles and Responsibilities:

• Involved in reviewing Test Plan for the functional testing and Performance testing.
• Involved in meetings to update the process flow charts.
• Developing test cases for Functional using Manual Testing methods on the web based module.
• Wrote test cases and Defects logged in Test Director.
• Involved in monitoring test execution and system resource monitoring of different host machines.
• Preparing Defect log and Raising Defect in QC
• Prepared the Tracker for descoped Scripts.

Confidential |CDS 2752_ASIC Statement Change May’09–Sep’09
QA Analyst

The objective of this project is to present the fee details to the customer on the statements in a more clear and unambiguous manner. This is driven by the ASIC directive for transparency of the fees levied on Credit Card usage. The Summary Section of the Consumer Cards will have the field “Purchases, Cash Advances and Other Debits” in place of “Fees and Other Charges”. For AEVD cards, which are Debit Cards, the description would be changed to “Purchases, Withdrawals & Other Debits”. The Change through this project will introduce a new field which will have a consolidated fee amount inclusive of ATM Charges and Balance Transfers

Roles and Responsibilities:

• Tester for System Testing, utilizing correct testing and defect management processes.
• Responsible for writing the test conditions, test scripts and execution of test scripts.
• Provide pre-install, install and post-install supports.

Environment: VisionPLUS
Tools: Mercury Quality Center, QTP

Confidential, Basildon UK|Release 8.04 Nov’08– Apr’09
QA Analyst

Release 8.04 system testing has been classified into Five Levels as follows:

• System integrated Testing
• Impacted Regression
• New Startup Clients
• Release 8.01 Learning’s.
• Critical Regression

Roles and Responsibilities:

• Preparation of Scope for IPP, Role Based Security and Replacement Security Functionality.
• Preparation of Test scripts for Replacement Security Functionality.
• Preparation of Run Plan for WSS Functionality
• Executing Test scripts for IPP,Role Based Security and Replacement Security Functionality
• Down Time Tracking
• Analyzing and preparing defect Log
• Raising defects and tracking until closure
• Liaising with development Team for closure of Critical Defects
• Created User ID and provided access like ASM, LTS.
• Preparation and publishing Daily Execution Tracker.
• Able to guide other team members in case of queries by having a good understanding of the functionality

Environment: VisionPLUS
Tools: Mercury Quality Center, QTP

Confidential, Basildon UK|Regression 7.03 Aug’08– Oct’08
QA Tester

AMEX Falcon Interface:
In Regression 7.03, handled the AMEX Falcon Interface functionality. The primary objective is to enhance VisionPLUS (FAS/CMS) to allow AMEX transactions to be routed to Falcon, in order to enable Fraud checks. VisionPLUS needs to be able to send AMEX authorization messages to Falcon in either real-time or online store-and-forward mode. Falcon should be able to send back the decision results to VisionPLUS, which in turn will affect the authorization decision taken by FAS. AMEX transactions will be included in the existing daily and monthly batch Interface files sent to Falcon. The AMEX data will be mapped across to Falcon .Falcon rules are fired in the Region. Performed Regression testing and adhoc tests.

Roles and Responsibilities:

• Executed the FALCON related scripts for AMEX Scheme.
• Updating the Execution progress tracker
• Preparing Defect log and raising Defect in QC.
• Prepared the Tracker for descoped Scripts

Environment: VisionPlus
Tools: Mercury Quality Center

Confidential, Basildon UK|Release 8.01 Feb’08– July’08
QA Tester

Project Release 8.01 was initiated when FDI embarked on the First release of VisionPLUS system for year 2008. This required extensive regression testing for all products of FDI’s major clients like SAMBA, Barclays Bank, Vanquis, Banco Mais, NBK, Allied Bank, ABB, Alfalah and the Riyadh bank and system testing for all products of FDI’s major client LTSB. Around 207 Enhancements are tested as part of Release 8.01. The regression involved testing of all base and custom functionalities for all the products including 8.27 Base Upgrade (VGS), 8.28 Compliance Changes and Deferred LTSB Functionalities from Release 7.04.
Have worked on Dispute lifecycle and APR calculation part.
Client requirement is to test the Complete Chargeback life cycle as a Regression Testing for All EMEA Clients.
As a Part of Chargeback Life cycle (ITS and TRAMS) have performed the following activities,

• Creating VISAIN file for First Presentment Transactions and verified in TRAMS.
• Raising Retrieval Request for the Transactions Posted
• Raising Chargeback for the Transactions Posted
• Creating VISAIN file for Second Presentment Transactions and verified in TRAMS.
• Raising Good Faith , Arbitration And Compliance for the Second Presentment Transactions

• Executed Scripts related to ITS and TRAMS
• Updating Tracker
• Defect log preparation

Environment: VisionPLUS

Tools: Mercury Quality Center

EDUCATION

Bachelor of Technology (B.Tech)