PROFESSIONAL SUMMARY

• An MBA and Close to 9 years of experience in Information Technology including various phases of SDLC such as Software Testing and Requirement Analysis
• Experience in Software Quality Engineering to assess and evaluate the reliability, efficiency and maintainability of the software products.
• Experience in testing Web-based/ PC-based and Client-Server applications on different environments.
• Defect/test plan/test case/Traceability Matrix management by using HP Quality Center.
• Intermediate level in writing SQL and PLSQL scripts in performing Backend testing on various databases.
• Intermediate level knowledge of UNIX commands to perform Backend testing on UNIX servers.
• Expertise in defining, creating, documenting, verifying and executing test cases and work with development team to resolve product issues, create Test plan and perform Smoke testing, UI Automation testing, UNIT testing, API testing, Functional testing, Integration testing, White and Black Box Testing, Regression testing, Performance testing, Stress testing, User Acceptance testing UAT .
• Expertise in preparing the Documentations and Presentations for providing a backend process understanding to the high level management.
• Experienced and very well skilled in working under various models, architectures and life cycle models like Waterfall model, Agile environment, RAD, SOA, Spiral model, Rational Unified Process RUP and SOA.
• Proven communication, Presentation skills and Leadership Qualities.
• Acquired immense domain knowledge in Financial, Banking, Global Information Systems, and Telecommunications.
• Experienced in coordinating between Onsite and Offsite teams and mentoring the Offsite team about the strategies to test the products.

TECHNICAL SKILLS

TECHNICAL EXPERIENCE

Confidential

Role: Senior Quality Assurance Analyst/Test Lead

Project: Point of Sale Systems

Responsibilities:

Approach Review Alignment

• Involve in approach reviews for all Point of Sale POS impacting changes affecting Retail, Telesales, Indirect, and Iconic Device Launches
• Partner with IT to offer technical expertise on overall system functionality in current state, as well as direction on future enhancements

UAT Lifecycle

• Partner with cross-functional leads responsible for UAT providing them with test schedules, test data, direction, and detailed test scripts in accordance with the Enterprise Release Schedule
• Responsible for testing for a range of projects from and enhancements to strategic initiatives
• Writing executing test plans and scripts, documentation of test procedures and issues
• Utilization of Mercury QC for defect logging and creation of reporting and statistics throughout the UAT lifecycle
• Partnership with IT leads in working through issues/defects resolution
• Responsible for overall resting completion metrics analysis, as well as status read-outs to upper management
• Ensuring testing is completed within established time and that objectives conform to the user requirements and line of business
• Responsible for overall product delivery and approval/sign off
• Provide input to and shape UAT management process in alignment with industry best practices
• Responsible for Release Production Testing and Implementation Launch support

Key Achievements/Projects

• Successfully implemented high budget visibility Six Sigma projects
• Involved as a test lead for the successful big launch of new Apple iPhone 6 and 6 devices in UAT as well as in Production

Confidential

Role: Sr. Software Testing Technician

Project: Employees Support Application

Responsibilities:

• Reviewed System Requirement Specification SRS , System functional Specification FRS and developed test plan and test cases documents.
• Analyzed user requirements and system specification documents.
• Assisted in analyzing the user/business requirements and functional specialized documents.
• Followed Waterfall and Agile Methodology
• Involved in writing Test Plans, Test Cases and Test Scripts.
• Involved in Design and development of test plans based on high-level and detailed designs.
• Communicated with the off-shore developer team on a daily and weekly basis.
• Provided support to perform validation on the existing systems during Web Logic upgrade.
• Responsible for attending team meetings and report the status accordingly.
• Extensive communication with developers in order to report the defects.
• Managed reports and track bug reports in Quality Center.
• Extensively involved in Manual Testing and End to End functional testing.
• Invloved in Compatibility, Integration, and User Acceptance testing.
• Extensively worked on VB Script to create the automated tests for QTP.
• Worked on conversion of manual integration tests into automated tests using QTP.
• Executed unit tests and participated actively along with senior testers in system testing and regression testing.
• Responsible to call for stand up meetings with developers, business analysts and respective managers for any escalation of critical issues.
• Participated in team meetings, helped in preparation of presentations and helped in code walkthroughs.
• Responsible for the daily and weekly Defect status Reports and presented to the project Lead in the team meetings
• Succeeded in meeting deadlines for the assigned tasks.
• Supported in release approval of the application.

Environment: HP QTP, Quality Center or Test Director, Java, Seleniumwebdriver, CA-Work Load Control Center, SQL Server 2005, UML, Rational Functional Tester

Confidential

Role: QA Analyst

Project: Customer Service Support

Responsibilities:

• Reviewed the Business Requirement Document to understand the process and write Test Plan and Test Cases.
• Coordinated all QA activities and enhancements using Agile Methodology.
• Conducted Smoke testing, Functional testing, Regression testing, Integration testing, User Acceptance Testing UAT and high volume Data validation testing.
• Created and executed automated tests for functional, and regression testing using Quick Test Professional 10.0 using VB scripts.
• Created QTP scripts with reusable and external Actions and, called functions in Actions.
• Inserted various types of check points including text checkpoints, text area checkpoints and Image checkpoints.
• Worked on conversion of existing manual integration tests into automated tests using QTP for a few modules of the application.
• Developed automated test scripts using QTP to perform Functional and Regression testing for the modules for which I did system testing.
• Extensively worked with Expert View and Keyword View in QTP.
• Performed Data Driven testing with multiple test data inputs with QTP and MS-Excel.
• Experienced working with Object Identification and Object Spy features of QTP .
• Developed SQL queries to check the database automatically and checking the data integrity in accordance with business standards of the company.
• Executed and managed test cases and reported bugs in Quality Center.
• Used Agile testing methodology for achieving deadlines in UAT.
• Formulated methods to perform Positive and Negative testing against requirements.
• Conducted Smoke testing, Functional testing, Regression testing, Integration testing, User Acceptance Testing UAT and Data validation Testing.
• Prepared scripts, running tests, Analyzing results in LoadRunner for Performance testing.
• Experienced in collecting several metrics and come up with corrective measure to be presented to senior management.
• Hands on work experience working with offsite team model coordinate my own efforts with team members in the off- site team.
• Participated in User Acceptance testing UAT and involved in UA test cases, Executed test cases, Documenting Defects, Resolved defects and Signed Off from Application.
• Provided weekly status report to the Project Manager and discuss issues related to quality and deadlines.
• Involved in Backend testing using ETL process

Environment: Java, Selenium, Quick Test Professional, Quality Center, LoadRunner, HTML, XML, Windows XP/Vista, SQL Server, Agile Methodology

Confidential

Role: Test Engineer Project: Functional Testing and Reporting

Responsibilities:

• Lead TDD Test Driven Development , Functional / Integration, Regression, and UAT Testing initiatives
• Built, managed and evaluated the overall test process, according to the Agile Scrum methodology
• Prepared, specified, and executed test cases and scenarios using Quality Center
• Controlled and managed daily test activities through daily Agile Scrum 'stand-up' meetings.
• Developed and maintained Master Test Plan strategy and the Test Driven Development process
• Provided internal Quality Assurance
• Identified and reported project risks
• Provided Report on progress and managed change during the test process
• Verified testing in production to ensure the changes were properly installed
• Conducted Administration of test control and statistics collection i.e. defect tracking
• Managed the testing of assigned projects to ensure comprehensive, timely and high quality outcomes of assigned projects
• Stayed current on technical and professional developments affecting area of responsibility
• Identified and engaged all key stakeholders, contributors and business and technical resources that must participate in a projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan
• Produced executive reports on assigned project to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses
• Facilitated regular project meetings and follows up with team members as required to focus on business and operational issues or technical issues. Document, assign and monitor all projects issues to ensure clearance with minimal impact to project progress
• Created project plans using tools that facilitate task listing, assignments, tracking and modification to ensure business requirements are completely satisfied, on time and within budget
• Ensured compliance, operational risk controls in accordance with regulatory standards and policies and optimize relations with regulators by addressing any issues

Environment : Quick Test Professional, Mercury Quality Center 1 Test Director , Load Runner, HTML, SQL, VB Script, Selenium, SQL Server, Unix, HTTP, XML, Web Services, Visual Studio, Microsoft Office 2010

Confidential

Role: Interlibrary Loan Specialist

Project: Customer Support Application

Responsibilities:

• Identified client organization's strengths and weaknesses and suggested areas of improvement
• Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solution
• Developed functional specifications and system design specifications for client engagements
• Translated and reconciled high level business requirements into functional and non-functional technical requirements
• Performed current state analysis, gap analysis, risk assessment, and other related tasks as directed
• Worked with the development team to capture and reuse Unit Test Cases, Test Stubs and Drivers, and other Development test objects
• Maintained and executed regression tests to ensure that changes have not negatively impacted other processes
• Provided regular feedback to management of project team performance
• Evaluated overall test processes
• Reported on progress of the test process

Confidential

Role: Software Tester

Project: Customer Support Application

Responsibilities:

• Analyzed the requirement documents and detailed design documents to prepare test plans.
• Communicated with BA's for questions related to the requirements and use cases.
• Involved in Developing Test Strategy and Requirements Tractability Matrix RTM to ensure adequate test coverage.
• Responsible for reviewing Requirement Specifications and Design Documents.
• Involved in Test Case Design with respect to Test Plan and executed Positive and Negative Test cases.
• Performed White box testing with a limited number of test cases to the internal workings of software under test and Black Box approach in applying input and just observing outputs.
• Worked on conversion of manual integration tests into automated tests using QTP.
• Supported Performance tester with the Performance and Load testing using Load Runner.
• Created scenario to check the response time using Load Runner.
• Performed activities using Agile Methodology.
• Participated in system replacement projects with the team via presentations.
• Performed Data driven testing using multiple test data inputs with QTP and spreadsheets.
• Used Test Director to track and manage bug life cycle.
• Conducted various management activities by analyzing and verifying test results, providing status reports.
• Responsible to oversee day-to-day activities, provide support, and facilitate problem resolution for a team of Software Quality Assurance Engineers.
• Assisted Business team with planning, coordinate and execution of User Acceptance Testing.

Environment: Windows XP, UNIX, C, UML, MS Word, Excel, PowerPoint, MS Visio, MS Project, QTP, Quality Center , SQL Server, XML