SUMMARY

• Over 7 years of professional experience in IT industry as a Software Test/SQA Analyst
• Experience in testing web applications, android and iOS applications
• Extensive hands on experience in business process engineering and software development life cycle (SDLC), including creating SW design specifications, requirements, testing and technical documentation
• Involved in all phases of Verification and Validation of the software
• In-depth knowledge of agile software development, Rational Unified Process (RUP) and design
• Experienced in tracing requirements throughout the development process using the Requirement Traceability Matrix and Verification and Validation of the software
• Experienced in developing Test Pans, Test Scripts and Test Cases for system, functional and regression testing and automating test cases
• Experience at managing/ handling multiple projects simultaneously and leading the team
• Proven ability to work effectively within a team environment

TECHNICAL SKILLS
Methodologies: Agile, JAD, Waterfall, RUP, Unified Modeling Language (UML) 
Languages:JAVA, SQL, C#, Java Script, VBScript 
Web Technologies: XML,HTML
Software/Tools: Quality Center, Rally Software, Bugzilla, MS Word, MS Excel, MS PowerPoint (2003 & 2007), MS Project 
and MSVisio, Eclipse IDE, Rational Rose, Rational Clear Case, and Rational Clear Quest, Visual Studio .Net, QuickTest Pro 
(QTP)
Database: MS SQL Server 2000, MS Access
Operating Systems: Windows 2000/XP, UNIX/LINUX, Android OS
Legacy System: UNISYS Mainframe

PROFESSIONAL EXPERIENCE/ POSITION HELD

Client: Confidential(October 2011 – Present) 
Software Quality Assurance Lead
Environment/Technology: Quality Center, web-based application, iOS/ Android, Bugzilla, Sharepoint

• Actively involved in analyzing user requirements, Functional Requirements Specification and UI Requirements documents
• Conducted requirements walkthrough sessions with BA and development teams to ensure proper understanding of businessand system requirements
• Assist the Project Manager in preparing the test process, plans and schedules/estimates for preparing test sets
• Determine the test strategy for creating test cases
• Defined test cases, creating test scripts, analyzing bugs by interacting with the development teams in fixing errors
• Use Quality Center to track the test cases and Bugzilla tool for opening defects
• Lead and managed the team for the execution of regression testing to meet the delivery dates
• Prepare test reports and weekly status reports to higher management

Confidential, Dallas (January 2008 – October 2011)
Software Test Analyst/ Engineer
Cisco Cius Android Tablet phone
Responsibilities:

• Actively involved in gathering requirements, preparing Functional Requirements Specification and Non-Functional Requirement documents for phone video call and email apps
• Used Rally tool for creating user stories and created test cases required for testing the user stories and followed Agile software development
• Lead the test team in analyzing requirements to create Test Plan and Test Cases according to the requirements specification document
• Used HP Quality Center to manage, run and track test cases
• Involved in improving the testing process by creating automation scripts in java, targeting the key high priority features
• Involved in designs and code reviews for the features
• Actively involved in manual/ automation testing of the tablet phones
• Involved in sanity and regression testing of the android applications
• Used Bugzilla tool to track the issues/ defects and involved in determining the priority of the issues
• Developed traceability matrix to track accuracy, implementation, and testing of each requirements

Confidential
Responsibilities:

• Analyzed business requirements, interacted with internal SME’s to specifications to create and execute detailed Test Plan and Test Cases
• Interacted with the developers to analyze and resolve opened issues/ defects
• Developed test automation scripts in Java and participated in Development, Integration, System and User Acceptance Testing (UAT)
• Lead theperformance testing team to automate the performance test cases reducing manual testing
• Involved in meetings to determine the priority of issues for the release and developed traceability matrix to track the testing of each requirement
• Interacted with the clients to analyze and resolve GUI issues for Cisco IP phones
• Involved in reviewing technical designs and Java code for enhancement features and bug fixes

Confidential
Responsibilities:

• Worked on the third generation phones to provide support for Voice Mail URI, which involved following SDLC (Software Development Life Cycle)
• Managed the change request scope, prepared the Functional Requirement Specification (FRD) and Test documents
• Created process flow diagrams for the feature using MS Visio and developed the feature
• Created tests cases and conducted test review meetings with the QA teams. Developed test automation script to test the functionality
• Prepare weekly status report for upper management

Confidential Dallas (October 2007 – December 2007)
Business Analyst / Consultant

• Worked with the stakeholders/SME’s to capture business process, functional and non-functional requirements for developing web applications for law firms
• Interacted with the stakeholders/SMEs and conducted Joint Application Development (JAD) sessions to resolve open issues
• Analyze gathered requirements; verified requirements and created Business and Functional/ Technical Specifications (BRD and FRD)
• Designed the UI prototype according to the gathered requirements
• Worked with the QA team to design test plan, test cases and used QTP for Testing the application

Confidential (January 2006– August 2007)
Software Engineer/ Analyst

• Involved in analyzing the Qualitative Data of the EBI Alumni, Graduate and Exit Surveys. Software used: Microsoft Excel and Word
• Involved in process improvement of the assessment planning
• Lead the team in designing and developing web based application to conduct the assessment planning
• Gathered requirements, developed the university-based financial aid web application using .Net, SQL and tested using QTP
• Maintained and tested the administrative planning software systems
• Created technical documentation, user guides, process flow diagrams using Visio
• Maintained and updated the database using SQL Server Stored procedures and queries

Confidential (February 2004 – December 2005)
Sr. Software QA Analyst/ Engineer
System Technology Vertical 
Responsibilities:

• Organized and facilitated JAD sessions to elicit requirements, develop detailed solutions and documented the specification requirements
• Performed analysis of the features, made presentations of the product features to clients and team
• Actively involved in decision making and client interaction on critical issues
• Mentored and trained a team of three QA/ Business Analyst (BA) in understanding the mainframe functionality/ requirements along with the entire development and testing team
• Created Test Plan and Test Cases with design team and developed Test Applications and test scripts
• Involved in development and testing of the product which followed RUP methodology
• Supervised a team of 4 members in Testing during Integration, System, and User Acceptance Testing (UAT)
• Organized and monitored periodic testing activities and provided status reports to Project and QA managers
• Developed traceability matrix to track accuracy, implementation, and testing of each requirements by projects

Finance Vertical: Confidential
Responsibilities:

• Worked with Project Managers to created proposals and time estimates for developing the Australian Mortgaging software
• Interacted with clients to prepare Business Requirement Document (BRD) and then converted the business requirements into Functional and Non-functional requirements using RUP methodology
• Created UML diagrams including Use Case, Activity and Sequence diagrams using MS Visio
• Managed requirement scope using change request management and developed user documentation to support changes

EDUCATION 
Master of Science, Software Engineering
Bachelor of Engineering, Electronics and Communication

Extra curricular ACHIEVEMENTS

• Co-lead of Employee Resource Group at Cisco for event planning and organizing
• Red Cross volunteer through Cisco Systems
• Earned Graduate Student Scholarship for the award year 2006-2007
• Selected for All India Inter University Athletic meet twice
• Participated in Jr. National Athletic meets