Professional Summary

• Around 7 years of experience in software quality assurance expertise in testing web based e-commerce applications, GUI based client/server applications through manual and automated testing procedures using Mercury interactive tools Win runner, Test Director, QC, Quick Test Pro [QTP] and Load runner.
• Experience in bug reporting tools like Test Director, Bugzilla, Mercury Quality Center and Rational Clear Quest, defect tracking, results analysis and Status reporting.
• Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing life cycle (STLC).
• Experience in both manual and automated testing also involved in determining gap and risk analysis.
• Expertise technical skills in Testing, Reporting and Analysis of Commercial and Enterprise applications.
• Hands on experience of testing functionality of applications from business and user's perspective.
• Expertise in using Quality center, QTP, Loadrunner, IBM Rational Testing suite.
• Experience in testing java and C++.Experience in Data Migration Testing
• Experience in executing test scripts using VB Script language.
• Experience in various types of testing like Functionality, GUI, Regression, User Interface, Integration, User Acceptance, Smoke, System, localization, and backend testing of client/server and web based applications on various browsers and operating systems.
• Experience in developing detailed performance test plan and test cases, testing in multiple operating systems such as Windows, UNIX, and Linux.
• Expertise in performance testing using Loadrunner with Detailed Analysis of Reports Graphs.
• Familiar with Object-oriented programming and Experience in testing environments with JAVA, C++, Visual Basic.
• Experience with J2EE Components such as Servlets, Java Server pages (JSP) AJAX, Web Sphere, and Web-Client programming such as XML, XSLT, HTML, DHTML and JavaScript.
• Extensive experience in creating Stored Procedures and Triggers using T-SQL SQL Server 2000/2005 with tools like Query Analyzer.
• Proficient in writing scripts in VB script, SQL, and PL/SQL.
• Hands on experience in performing all QA management activities to ensure QA milestones are achieved.
• Good interpersonal written and verbal communication skills.
• Excellent analytical, programming, trouble-shooting and problem solving abilities.
• Knowledgeable on the concept of SDLC Methodologies like Waterfall, Iteration, Agile, and Testing Methodologies like Functional Decomposition, Key Word Driven, and Test Plan Driven.
• Great with using Microsoft Office

Technical Courses / Certifications

• Brain bench Certification in Software Testing.
• Bachelor of Business Administration.

Confidential
June 2009- Present Role:Sr. QA Analyst

Description:CVS, through its stores, offers prescription drugs,general merchandise, including over-the-counter drugs, beauty products and cosmetics, seasonal merchandise, greeting cards, and convenience foods and film and photo finishing services. It sells its products through CVS/pharmacy retail stores and online through CVS.com.

Responsibilities:

• Developed Test plans and documented Standard Testing Procedures for both manual andautomated testing.
• Constructed and performedWeb-TestingDemos forWin Runnerto assist billing Dept.
• Played a key role in developing overall quality processes, metrics collection and change management.
• UsedLoad runnertesting tool to analyze the performance the test programs.
• Developed and executed test cases and test plans forFunctionality includingQTPautomated Regressiontesting.
• Executed, wrote, maintained test case script procedures, and documented test results.
• Involved in creating traceability matrix to map requirement andtest cases.
• Developed automated Test Scripts usingWin Runner.
• Reportedsoftware anomaliesin accordance with the internal procedures.
• Provided testing theGUI consistencyagainst different browsers (running on windows) against various screen
• Created test plans using QTP according to Business Analysts needs
• Performed Database Validation and Integration Testing and manipulations using SQL
• Performed manual testing and maintained documentation on different types of testing like positive and Negative testing. Doing functional testing using QTP
• Experience in testing java and C++. Experience in Data Migration Testing
• Interacted with Business team to understand Business logic and User Requirements.
• Logged and monitored any issues/defects encountered during test cycles in Quality center 10.0 and conduct fix verification
• QTP - test, image, bitmap, table, XML, and database checkpoints. Data Driven testing (data from database and integrated data tables).Building object repositories.
• Built QTP test automation frameworks
• Generating, analyzing and interpreting the reports post the performance test execution.
• Gathered Business Requirements during the requirements phase of SDLC and worked closely with Electrical Engineering Department.
• Involved in Bug tracking process using Test Director and worked with all phases of Test Director which include Requirements, Test plan, Test lab and Defects
• Tested Future Date Capability, Contact History, CMS Activity log of the contacts and Contact Association based on existing data
• Created automated tests with JUnit Java API.
• Verification/Check points have been implemented such as GUI checkpoints, Bitmap checkpoints, Text checkpoints and Database checkpoints
• Involved in whitebox testing
• Experienced Testing of Java, VB .Net applications
• Loaded Input Data file into database using SQL loader and validated the Data loaded in to tables by executing queries for checking integrity of databases (Oracle), update, deletions, and insertions using TOAD.
• UsedMercuryQualityCenterfor bug tracking and reporting
• Conducted Performance as well as Load testing using Mercury Performance Center and LoadRunner.
• Had great experience with Release Management (control enforcer, version control, environment, and promote code across environments).
• Involved in analyzing and understanding the Business Requirements and using cases mapping for Test plans
• Had to translate business requirements into technical requirements to develop test cases
• Had extensive experience in creating Stored Procedures and Triggers using T-SQL and PL SQL with SQL Server 2000/2005 database with tools like Query Analyzer.
• Gathered Performance testing requirements like mission critical transactions, no. of transactions per hour, Test environment size compare to Production, Load Balancer etc. from Various BPOs and Network team.
• Designed and created PQerformance testing environment by installing Load Runner components such as Load Generators and controllers.
• Identified performance issues with Web Servers and app servers using load runner analysis and helped clients to improve the performance of their applications to support concurrent traffic.
• Had experience in developing andTe executing test plans while performing Functional testing, System testing, Regression testing, Smoke testing using manual automated testing tools Mercury Tools (Win runner 8.0, Quality Center/Test Director, Quality Test Professional).
• Had experience in defect management Tracking, Software Quality Assurance, Establishing test standards, Guide line procedures, Test Execution, Documenting, process improvement,and analyzing test results
• Had been proficient increating and testing artifacts based on Test Excellence Team suggested SDLC formats along with strictly SDLC processes
• Had team leadership experience being involved in writing Test plans, creating Test cases ensuring that the developed software performs as detailed by the business requirements
• Maintained QTP Regression Automation Test Scripts in the Quality Center for ECRM/COP integration with IVR system
• Had supported test planning based on analysis of business requirements, and documents while testing to make sure that executed systems, regression, and data quality testing were all developed and deliverables were ready.
• Created and developed Test Scenario, Test cases for Billing Accounts, Process Payments, Cancel policies and Refunds for different user lines for multiple states.
• Developed the VB scripting and descriptive programming within QTP
• Programming with VBScript to write reusable functions, and setting up the startup files for the loading the libraries and configuration in QTP.
• Created test data to test developed application critical release requirements, enhancements and defects
• Managed to work based on Agile and scrummethodologies
• Performed Data Mapping tests, by using SQL queries in Oracle and MS SQL for the Guide module.
• Provide support to development team in identifying real world use cases and appropriate workflows
• Translated Business Requirements and Use Cases into Test cases
• Implemented Software Quality Assurance policies and methodologies.
• Did a performance test on web services
• Used Selenium RC regularly for finding, inspecting and invoking web service methods
• Performed black box testing including smoke, regression, integration and functional testing using Quick Test Pro
• Participate in a test automation tool selection process for an automated component testing harness in a Java/.NET environment.
• Web service testing using the SOAP tool
• Validated Web services using SOA test by testing XML request and response data communicating on SOAP
• Conducted Load testing using Mercury Performance Center
• Involved in different phases of Black Box testing like System testing, Regression testing, and User Acceptance testing.
• Performed Manual Testing like Positive and Negative Testing
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements.
• Actively participated in day to day conference call and join working session both onsite/ offsite and onshore/ offshore team as team lead
• Used Perl and python scripting to create test cases
• Generated test data (on UNIX box using Perl scripts) to support development
• Developed and implemented unit tests using JUnit

Environment:

Quality Center, QTP, Rational Clear Quest, Rational Requisite Pro, DOORS, Load runner, Java, C++,Agile, Windows 2000, Oracle, SQL, TOAD, UNIX, XML, Putty, BMC Patrol, BMC BEST1,Oracle,Automation Testing, VB Script, MS Excel, C#, HTML, AJAX, MY SQL, Win Runner 8.0, Quality Center, MS OFFICE, JSP, WEB,SOAP