Manual Automation Testing Skills:

• Experienced in Data Validation and Back end testing of databases to check the integrity of data. Used SQL Queries extensively to perform backend testing.
• Ability to inspire customer confidence through professional presence, self-confidence, execution, delivery and experience.
• Achieved strong process oriented deliverables and adapted strong analytical and problem solving skills.
• Experience on various Software Development Life Cycles SDLC like Agile Methodologies, Waterfall, Spiral and Prototyping Model starting from project initiation to post implementation.
• Strong in understanding Business Requirements, defining test methodology, designing test plan, preparing documentation, standardizing procedures and establishing the test environment.
• Strong hands on experience in development and execution of Test Plan, Test Strategy, Test Scenarios, Test Scripts, Test Cases, Requirement Traceability Matrix and Report generation for manual and Automation testing.
• Have in-depth knowledge of contemporary QA/test principles, methodologies, and techniques in regards to black box testing, regression testing, and test automation.
• Around 7 years of total Information Technology experience in Quality Assurance and Software testing of web based applications in Agile based projects.
• Significant exposure to automation test tools like QTP, Quality Centre, Rational Suite and Selenium.
• Experience in testing Business Intelligence reports generated by various BI Tools like Cognos and Business Objects using SQL queries to compare the Reports with the Database records.
• Excellent skills in DB2, SQL Server and Oracle 9i/8i RDBMS which includes the experience in writing SQL queries for DWH Testing.
• Excellent knowledge gained from working on Agile SCRUM methodology based projects in various organizations not limiting to particular domain.

Lead Role and Activities:

• Worked as QA Onsite Lead and managed the Off-shore teams by bridging the Knowledge gaps and providing KT sessions to implement the QA process and procedures followed by the Client firm. Good onsite-offshore coordination capabilities.
• Experienced in conducting case system study of the applications for proper project planning, scope definition and Cost estimation. Experienced as QA Lead and managed the QA projects by taking care of the Test Deliverables which goes from QA to the Project Management.
• Extensive management skills with demonstrated proficiency in Leading and Mentoring teams to maximize the levels of productivity, minimizing schedule variations and defect rejection ratio while keeping good relationship with the client and developers.
• Experience in planning, scheduling and managing Testing activities in various stages.
• Metrics collection in the form of Testing Status reports, Activity Trackers, Defects Review Report, Defect analysis and triage reports.

TECHNICAL SKILLS:

• Operating Systems : Win 95/98/2000/XP/Vista/7/8, Linux UNIX
• Languages Known : C, VB 6.0, COBOL,
• RDBMS : Oracle 8i, SQL Server 2000
• Web Technologies : HTML, XML, Java Script
• Testing Tools : Quick Test Professional, Quality Centre, Selenium IDE, Rational Manual Tester, Rational Clear Quest, Requisite Web and TFS portal
• General Tools : MS Office, MS Visio

WORK EXPERIENCE:

Confidential

QA Lead/ Test Lead

Employed with Cognizant Tech Solutions

Rx Delivery Team handles the development and enhancement of various Rx Delivery applications related to different States. The major work in these projects is to implement the ICD 10 changes in the applications where the Diagnosis codes are used. Also, there are few Production fixes and Change Requests which are implemented as part of the application Enhancement process.

Project Description:

• As part of this assignment, I work on ICMS Lite applications and Smart PA Applications for various states.
• ICMS Lite is an application used by Nurses and Providers to create and edit the Certifications for Patients. There are regular enhancements which are implemented as part of various versions of the applications.
• Smart PA application is used to create a Prior Authorization for patients who require special procedures to be performed which are not originally included as part of their benefits. There are ICD10 changes that are implemented in this application and are currently subject to test.

Roles and Responsibilities:

• Co-ordinate with team to distribute the Work/tasks and plan for the testing in coordination with other sub-system teams.
• Lead the efforts of Automation team working with Selenium to automate the Regression Scripts
• Liaison between the team members and the SMEs to bridge the knowledge gaps on the Application under test, by conducting knowledge transfer sessions on regular basis.
• Be a part of the Weekly team meetings in order to prioritize the work allocated to team, based on future plans and approach instructions by manager.
• Track and report upon testing activities, including Testing results, Test case coverage and Defect Reports.
• Perform various stages of testing starting from Smoke test of the code, Build Verification Testing to the Integration testing of the application to ensure all the requirements are covered and implemented as per the Design Specifications Document.
• Manage the retest of the fixed defects as required by the Defect Management procedure.
• Need to manage / participate in manual test case creation and elaboration work when needed.

Environment and Tools: .Net based Web App, TFS Test management tool, SQL Developer, Toad. Selenium IDE.

Confidential

Onsite QA Lead

Employed with Cognizant Tech Solutions

• Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively through operating subsidiaries of Cigna Corporation.
• Cigna provides health care and related benefits offered to individuals, and through employers, brokers and consultants. Key product lines include: Health care products and services, Group disability, life and accident insurance and International insurance coverage

Project Description:

Cigna's Pharmacy has the home Delivery service which provides its members with the facility to have their prescription drugs delivered to their preferred Addresses. The Home Delivery team was working on building a .Net based Web portal for use by Cigna Users. This application is used to manage the Prescriptions received by Home Delivery. This involved fetching the customer related data including the shipping, payment and orders. The application involved service calls to java and .Net services to perform the actions. The data is been stored and retrieved for Sybase as well as SQL Server databases.

Roles and Responsibilities:

• Co-ordinate with Off-shore team to fill the knowledge gaps and maintains the standards of testing by giving updates on Process change and various KT session
• Be a liaison between the Onsite and Off-shore teams to bridge the knowledge gaps on the Application under test through knowledge transfer sessions on regular basis.
• To be a part of the Daily Defect review meetings in order to prioritize the work allocated to team, based on future plans and approach instructions by manager.
• To track and report upon testing activities, including Testing results, Test case coverage and Defect Reports.
• Perform various stages of testing starting from Smoke test of the code to the Integration testing of the application to ensure all the requirements are covered and implemented as per the Design Specifications Document.
• Manage the retest of the fixed defects as required by the Defect Management procedure.
• To help refine the Test cases with regular reviews based on the knowledge gaining during the course of testing.
• Need to manage / participate in manual test case creation and elaboration work
• To manage workload priorities while assigning the day to day tasks to the off-shore team based on the inputs given by Client, planning and tracking, training and mentoring

Environment and Tools: .Net based Web App, Rational Test Suite, ReqWeb, SQL Developer, Toad.

Confidential

Onsite Lead/coordinator

Employed with Cognizant Tech Solutions

ACS Inc is a Subsidiary of Xerox Inc. which is currently developing the MMIS Web Portal for various state governments to manage the Medicaid Government Health Systems.

Project Description:

ND MMIS is designed for North Dakota State Medicaid Management Information System ND MMIS , is a web based Medicaid system. This system manages Medicaid and Medicare for the low-income people of North Dakota State. The ND MMIS system has Several Modules like Provider, Claims, Benefits and Administration, HIPPA, Financial, Contact Management, Interfaces, Common Components, Case Management, Prior Authorization subsystems.

Roles and Responsibilities:

• Liaison between the Onsite and Off-shore teams to bridge the knowledge gaps on the Application under test through knowledge transfer sessions on regular basis.
• Perform various stages of testing starting from Smoke test of the code to the Integration testing of the application to ensure all the requirements are covered and implemented as per the Design Specifications Document.
• Need to manage the retest of the fixed defects as required by the Defect Management procedure.
• Co-ordinate with Off-shore team to fill the knowledge gaps and maintains the standards of testing by giving updates on Process change and various KT session
• Help refine the Test cases with regular reviews based on the knowledge gaining during the course of testing.
• Need to manage / participate in manual test case creation and elaboration work
• Manage workload priorities while assigning the day to day tasks to the off-shore team based on the inputs given by Client, planning and tracking, training and mentoring
• Track and report upon testing activities, including Testing results, Test case coverage and Defect Reports.
• Be a part of the Weekly Defect review meetings in order to prioritize the work allocated to team, based on future plans and approach instructions by manager.

Environment and Tools: Java web-based application, Rational Test Suite, ReqWeb, SQL Developer, Toad.

Confidential

Onsite Lead/coordinator

Employed with Cognizant Tech Solutions

Health Net, Inc. is one of the leading online sources of health insurance for individuals, families and small businesses. E-Health Insurance presents complex health insurance information in an objective, user-friendly format, enabling the research, analysis, comparison and purchase of health insurance products that best meet consumers' needs.

Project Description:

The purpose of the Benefits Plans extension project is to develop and mainstream the ABS Benefits Module to handle extended number of Benefit plan which were previously restricted to a combination of alphabets A-E and Numbers 0-1. This Module was part of ABS Automatic Billing System Application. ABS is used for maintaining and processing of data related to various HealthCare modules like Providers, Members, and Claims Adjudications.

Roles and Responsibilities:

• Coordinate with the Onsite and Off-shore teams to help them with testing process, TC creation and guidance on Business Process.
• Provide KT session on the process and procedures followed and the knowledge on new modules which get ready for testing
• Perform Ad-hoc testing of the application to ensure all the requirements are covered and implemented as per the Design Specifications Document.
• Work Allocation on daily basis to the Off-shore team members and consolidate the Status on Daily basis
• Co-ordinate with Off-shore team to fill the knowledge gaps and maintains the standards of testing by giving updates on Process change and various KT session
• Help refine the Test cases with regular reviews based on the knowledge gaining during the course of testing.
• Manage workload priorities while assigning the day to day tasks to the off-shore team based on the inputs given by Client, planning and tracking, training and mentoring
• Track and report upon testing activities, including testing results, test case coverage and defects.
• Update the status in the Daily Touch Base call showing the Progress and the issues, if any.

Environment and Tools: VMS VAT System, DB2, Lotus Notes, UNIX, SQL Developer, Toad and Quality Center.

Confidential

Sr. QA Analyst

Employed with IT America Inc

ESPN provides comprehensive sports coverage and is one of the most successful Sports Network around the World. ESPN's AdSales Division uses NCS application to gather and maintain the information related to the advertisements/ TV Commercials to be placed on various ESPN networks.

Project Description:

The NCS system used by AdSales people for making all the transactions was going through module changes, which added new functionalities, Label Changes and table structural changes. All these had a great impact on related modules and the whole NCS application was impacted. As a part of this project, my duty was to help in setting up the whole testing scenario and help the junior testers in getting started with the testing process.

Roles and Responsibilities:

• Worked closely with QA Lead, business Analysts and development teams to finalize the business and Functional requirements and capture the testing requirements.
• Involved in defining Test Scenarios for the application to perform manual testing and provide help in creating automation Regression test Suite.
• Gained the ability to help create Test Strategy and plan estimates for testing process during the Planning Poker Sessions.
• Create Schematic diagrams for the step by step approach of testing using MS-Visio and Word.
• Involve in Designing Automation Framework for QTP v9.5 and conduct data driven test for multiple sets of test data using QTP v9.5
• Develop and maintain Functional Libraries, Object repositories and Descriptive programs along with reusable actions
• Help other junior testers in Defect tracking, Defect reporting and re-running the tests after defect fixes.
• Coordinate with business and development teams onshore and offshore throughout the life cycle of the project and analyze the High Level Design and Detail Design documents

Environment and Tools: Oracle Forms and Reports, UNIX, SQL Developer, Toad, QTP and Quality Center.

Confidential

QA Analyst

Employed with IT America Inc

ESPN provides comprehensive sports coverage and is one of the most successful Sports Network around the World. ESPN's AdSales Division uses NCS application to gather and maintain the information related to the advertisements/ TV Commercials to be placed on various ESPN networks.

Project Description:

Disney Science project was to prepare a Data warehouse for the ESPN's NCS database. The Warehouse will help the Disney people in analyzing the historical data to make proper business decisions. The warehouse will gather the information which can help the business people at Disney to come up with proper quotation for advertisers, much better inventory management and efficient business management.

Roles and Responsibilities:

• Work closely with business and development teams in Agile life cycle model to assess the business and Functional requirements
• Review and do on analysis of Business requirements
• Help create Test Strategy and plan estimates for testing process
• Identify number of test cases to be written by working closely with Business Analysts
• Play a vital role in updating the status in daily Scrum meeting and status meetings
• Work on developing Test scripts and gathering expected Test Results
• Extensively involve in Initial Load Testing, Delta Load Testing and Data Mart Testing and work on setting up Delta test cases and executing them after the Delta Load
• Test the warehouse for data reconciliation, data validation and data acceptance
• Carry out the testing process at every stage of the ETL process using SQL queries.
• Wrote SQL queries to analyze the data issues and defect rectification using PL/SQL Developer.
• Created reports using Business Objects for data validation purpose
• Work on Requirements Traceability using Quality Center to make sure that each and every requirement is covered by test cases.
• Manage / track / document defects using Quality Center
• Interact with the developers / Business analyst to resolve the defects and rectify them
• Test all the parts of the data warehouse like, suspense data, landing tables, staging tables and Data marts.

Environment and Tools: Oracle, SQL Developer, Toad, Kalido MDM, Oracle Forms and Reports, Business Objects Reports and Quality Centre

Confidential

Graduate/research Assistant

Roles and Responsibilities:

• Part of the group which tested Fuel Cells Prototypes by preparing a list of tests that needs to be conducted in order to grade the prototype.
• Maintenance of test results and calculations to be presented as the outcome of the Prototyping Project.

Confidential

Entry Level Trainee

Cadsys is an India based Knowledge Process Outsourcing Company and is a world leader in providing high quality knowledge solutions on time and on demand. Cadsys operates with a network of Channel Partner all over the world.

Project Description:

Started working on a GIS based Project which involved the digitalization of the Telecom Network Maps from Paper to the Digital files in Micro Station software. The Maps were related to the Verizon Telecom's wired Home phone networks.

Roles and Responsibilities:

• Learnt the basics of Software development life Cycle
• Understood the process of Quality Analysis and Quality Check
• Learnt to create the SQL queries in Oracle Data base using SQL Developer
• Worked on testing few of the files for the correctness of the information provided.

Environment and Tools: Micro Station, Test Director, Oracle SQL developer, MS Office.