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Test Manager Architect Resume

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CAREER SUMMARY:

  • Results-driven Lead/Architectwith overFourteen (14) yearsof leadership and hands-on technical experience in commercial client-server and Internet-based applicationdesign,architecture,Software Quality Assurance,Project Management,Requirement Analysis,Design,Business Analysis,Risk Analysis,Software Validation & Verification, Performance Analysis, Capacity Planning,andimplementationexperience. Deep knowledge andexpertiseindesigning,architecting, testingandimplementing large-scale OO/distributed software solutions, combining ahard-core software engineering backgroundwithstrong analyticaland design skills, looking to utilize my skills and education to help a company become more efficient and profitable.
  • OverEight (8)years of strong hands-on technical experience in Function Automation / Performance Testing usingHP/Mercury Test Suite 9.0/9.1 (Quality Center, Quick Test Pro (QTP), Test Director, WinRunner, LoadRunner, Deep Diagnostics, Profiler, SiteScope),Rational Tools (RequisitePro, Rose, ClearCase, ClearQuest & TestManager), andEmpirix e-Test Suite(e-Tester, e-Load and e-Manager), etc.
  • Designed, scripted, and executed a full range of automated tests that covered 95 percent of regression testing including front-end functionality testing and backend verification processes for theDeltek Costpoint Financial Systemas part of theNorth America Financial System implementation, Automation ofHealthcare MMIS System Testingprocess includingClaims Loading (Paper, EMC & HIPAA),Claims Adjudication(JRules Rules Engine),Client/Provider EnrollmentandCognos Reporting.
  • Led efforts to use moreAgile practices, such as continuous integration and automated testing usingFitnessetool based onScrums/w development framework. Integrated agile methods and tools into the existing culture and process. UtilizedAgile methodologyto streamline development/test process with iterative development.
  • Working experience in documentingWorkflows, Use Case Development, Business Analysisand obtaining sign-off from client on specifications. Strong analytical and problem solving skills. Ability to work in both structured and unstructured environment.
  • Involved in analyzingUser Stories / Requirementsand recommended business process improvements for the client that would increase efficiency and control over the scope.
  • Extensive experience in writingSystem, Integration, UAT, Load/Stress, Data Conversion/ InterfaceTest Plans,Documenting Test conditions,Executing Test proceduresandwriting test casesfor both Manual and Automated Testing.
  • Provided test solutions forMedicaidClaims AdjudicationofPaper, EMC and HIPAA Claimswhich includes Claim Types:Professional, Dental and UB92 Institutional.
  • Designed andArchitectured Claims Processing Rules Engineusing theJrules Rules Engine. Configured rules engine to execute business rules forClient/Provider NPI Enrollment,Claims Processing,PricingandAfter Pricing.
  • Developed and executed the performance test plan/strategy for anevent messaging frameworkto send and receive messages/notifications overMQ Seriesas part of Healthcare Claims Loading / Adjudication process.
  • Experienced in testingEDI and HIPAATransactions837, 835, 820, 276, 277, 278code sets testing in Health Insurance.
  • Specialized inWeb servicestesting inService-Oriented Architecture (SOA)platform and development ofSOA test strategiesandroadmaps for Healthcare MMIS Claims processingfrom ground zero.
  • Helped architect, build, release and support a complete site application rewrite forhigh traffic,transactional application. Utilized theapplication modelingtools,functional automation(HP Quality Center, QTP) andperformance engineeringtools including HP LoadRunner, Deep Diagnostics, Probe, SiteScope and a myriad of other relevant technologies.
  • Expertise inPerformance/Load Benchmarkingof Client-Server, Web basedJ2EE/.NET, Webtop Documentumand several other middleware apps.
  • Conducted performance testing of data driven, eCommerce, Healthcare, Content Management Systems, and business applications, using HPLoadRunner,Deep Diagnostics Performance Monitors, andProbes.
  • Led theperformance tuningandcapacity planningefforts for major Healthcare, Financial and complex Content Management Systems.
  • Architectedperformance-testingscenarios, includingmemory leak detection,benchmark analysis, andcapacity planningwith Load Runner and other diagnostics utilities.
  • Strong on hands experience inautomating and benchmarkingWeb Content Management System,EMC Documentum Webtop5.3 thru 6.0
  • Re-architecuredtheDocumentum EDM (Engagement Document Management) systemfor the management and storage of engagement documents, and business documents and records management.
  • Experienced in testingData Conversion, API and External Interfaces.

PERFORMANCE ENGINEERING / INSTRUMENTATION

  • Managed customer projects in a remote testing environment, driving load from multiple points of presence in order to emulate business transactions identified under defined circumstances.
  • Successfully provided performance test services for major complex systems includingPerformance Benchmark Lab set-up, Capacity PlanningandApplication tuning.
  • Re-Architecturedapplication servers (Weblogic/Websphere)andDocumentum Content Serverto support high volume transactional application.
  • Performed load testing againstbackend processesand services usingLoadRunner scriptsto emulate users / processes andmonitor systems performance.
  • Ran and analyzed testing, and developed reports in order to convey results and make recommendations for system improvements.
  • Gained end–to–end visibility of composite components through transaction tracing across multiple tiers and reduced the Mean Time To Repaid (MTTR) by shortening the application triage time.
  • UtilizedHP/Mercury Deep Diagnostic utilities (JProbe)to gather statistics from the application and the server.
  • Installed Probesin theApplication Serverand set up of LoadRunnerperformance monitorsincludingSite Scope.
  • Set upDeep Diagnostics Server, Injectors/Load GeneratorsandJProbefor both Application and Database which includesMercury CommanderandMediator set-up, etc.
  • Working experience intuning Application Class packagesandMethodsusingDeep DiagnosticsProbes.
  • Analyzed Application Server Configurations including Thread/Connection Pools, JVM Heap Size, Garbage Collection, etc. including monitoring ofUnix/Windows Resources, Web/ Server, Memory, CPU, etc.using Diagnostics Server, Mercury Profiler andSite Scope.
  • Determinedtest strategiesbased on performance requirements and architecture.
  • Benchmarked the event messaging framework forMQ Seriesin an enterprise level forcommercial messaging and queuing.
  • Expansive thinker with outstanding record of achievementimplementing new business concepts, anddelivering innovative business solutionsandproblem solving analysisto improve process,optimize design lifecycle, systems, and methodologies

TEST AUTOMATION, TOOLS, AND METHODOLOGY

  • Helped architect and implementedhigh volume, high traffic transactional applicationusing conventional design practices (test driven development, SOA, design by contract). Utilized the application modeling tools,quality management (HP Quality Center, QTP)andperformance engineeringtools including HPLoadRunner, Deep Diagnostics, JProbe, SiteScopeand a myriad of other relevant technologies.
  • Helped improve planning and testing processes for Quality Assurance tests, including the creation of aBusiness Process oriented test methodology.
  • Implementedinteractive workflow-based processtointegrate enterprise applicationswith external business partners
  • Developed and Engineered theComplex Defect Management Process modelusingRational ClearQuest, Mercury Quality Centerand other open source defect tracking systems.
  • Helped develop BearingPoint’s centralized onsite/offshore testing model onAgile Testing Methodology. The centralized onsite/offshoretesting automation / performance test frameworkbeing leveraged by several BearingPoint engagements includingPublic Sector, Healthcare Sector and Commercial Services clients.
  • Provided technical expertise anddeveloped the automation test frameworkfor several major applicationsincludingClient-Server, Web Based J2EE/.NET apps, Documentum, Peoplesoft, Middleware apps like JRules Engine, MQ Series and Interfaces.
  • Designed and developed theautomation test repositoryinHP/Mercury Quality Centerand implemented both frontend and backendreusable test automation process.
  • Designed and developedautomation test scriptsincludingthecomplex businessdata driven test scenariosinQuick Test Pro (QTP).
  • Centralized and Managed theQTP Object Repositoryfor Complex large scale projects
  • Implemented anddeployed software solutionsto support many successful test automation engagements.
  • Extensive VB scripting using QTP to handle different needs of the application including generation of custom reports.

SW CODE RELEASE MANAGEMENT

  • Managed theS/W Change and Release Management Processesto support UAT and Production releases.
  • Responsible forManaging, Monitoringand coordinating regularSoftware Releaseswith CEO and VP of Engineering.
  • Scheduled both regularly Scheduled and Emergency software releases.
  • Designed and implemented SoftwareSW Code Release Processto promote code into UAT and Production environments.
PROFESSIONAL EXPERIENCE:

Confidential (May ’07 – Present)

Test Manager/Architect

  • Responsible to provide leadership, direction, expertise and assistance in carrying outDesign,ArchitectureandPerformance Engineeringof all BE applications, which includeUse Case Modeling,Requirements gathering,Software Functional/Automation Testing,Transaction / Scenario development,Code Instrumentation,Deep Diagnostics,Performance AnalysisandReporting Results.
  • Designed andArchitectured BearingPoint’s Test Automation /Performance Test Framework. Provided Functional Automation and Performance Testing support for BearingPoint Public Sector, Healthcare Sector and Commercial Service engagements.
  • Excelled at monitoring and analyzing trends and KPI’s to quantify project performance and status
  • Developedend-to-end automation test strategies, scripts, cases and plans for allDesktop,ERP,Financial, DocumentumandWeb-basedApplications.
  • Developed atest metrics programto document results of tests performed in a manner that summarizes the results indicating the status of the project(s) under test.
  • Compiled, interpreted, andpresented quality datain a timely manner to the organization through various media.
  • Lead team todevelop templatesfor automation and performance testing.
  • Created work estimates andrisk/benefit analysisfor on-time,defect free solution development and delivery.
  • Lead weekly staff and other technical meetings as required as well as one on one team member meetings.

PROJECT: Deltek Costpoint (Confidential)
The Deltek Project is chartered to launch a new finance and operations solutions for BearingPoint, by implementing two new off-the-shelf software packages [Deltek Costpoint and Deltek Time & Expense] for all North America employees.
Responsibilities Includes:

  • Supervised and mentoredBearingPoint Functional AutomationandPerformance Engineering team.
  • Through Test Driven Development methodology implementation, helped drive the team to anAgile Environment.
  • Setup theHP/Mercury Automation and Performance TestLabusingHP Quality Center, QTP, Load Runner and Deep Diagnosticsutilities.
  • DefinedAutomation Test standardsandPerformance SLAforDeltek T&E,Costpoint, Cognos Reports, Documentum EDMandInterfaces.
  • Measured the performance of individual transactions in an isolated manner when there is a peak load on the Deltek Time, Expense, Costpoint and Cognos applications.
  • Proactively monitored the environments to identify areas of performance improvements before actual performance testing
  • DevelopedFunctional Automation/Performance Test Plan, Strategyand real time business functions test Scenarios using HP Quality Center and QTP and participated in Business Analysis and Use Case modeling
  • DevelopedTest Planand executed a completeend-to-end test automation strategy.
  • Designed andDeveloped Complex Business Functions Data Driven Test Scenarios using QTP
  • Architectured QTP Object Repositoryto handleDynamic Data Driven Test Scenarios
  • ExtensiveVB Scripting in QTPto support applications not supported by HP/Mercury e.g., Documentum Apps.
  • VB Scripting to generatecustomized management/executive test reportsthru the scheduler.
  • Performed Capacity Planning,Detailed AnalysisandInstrumentedBearingPoint Public Sector and Commercial Services engagements usingHP/Mercury Performance Center, Deep DiagnosticsandHP Load Analyzer.
  • Responsible for allHP tools integrationunder oneQuality Center Dashboard.
  • Reviewed andassessedtheimpact of proposed scope changesto the future state architecture.
  • Design, developed, implemented and maintainedrisk-based software test casesandtest plans, to evaluate software functionality, performance and software defects.
  • Providedquality assessments to Managementand the Project team, withcorrective actions.
  • Participated inrequirements gatheringand software specification design, toensure testability and conformance to user interface standards.
  • Identified andmonitored defectsin Business software applications, andensures the completeness and accuracy of the defect tracking system.
  • Interface with internal customers, in order todefine and document the acceptance criteria.

PROJECT: Confidential
The DocumentumEDM (Engagement Document Management) system is used for the management and storage of all BearingPoint engagement documents, and business documents and records management.
Responsibilities Includes:

  • Providedarchitecturalandperformance instrumentation supportforDocumentum EDMapplication.
  • Responsible for developing theBusiness Process (BP) Performance modelfor applications under test.
  • Responsible for PerformanceExecution, Monitoring,MeasurementandAssessmentof the business process as defined in the Process forMeasuring Current State BP Performance deliverable.
  • Worked with theDocumentum A&I teamto instrument multiple projects within theDocumentum Enterprise wide Content Management system.
  • Installed andconfigured Documentum 6software.
  • Automated WDK Documentum Webtop application in QTP.
  • Configured EDM Docbase, Application Server and UCF Invoker
  • Setup the Docbase Loader utility to build up a repository for performance and scalability testing.
  • Created EDM Users, Object Types, Cabinets, Folders and Documents using the Docbase Loader Utility.

Platform:J2EE, Sun Solaris, Documentum (5.3 SP4 & 6.0) WebTop, UCF, Docbase Loader Utility, Windows XP/NT/2000, HTML, Java, Servlets, JDBC, VB Script, MS SQL Server, VSS, HP Quality Center, QTP, LoadRunner, SiteScope and HP Deep Diagnostics.
Confidential (Mar ’07 – May ’07)
PROJECT: Confidential
BioVeris develops the M-SERIES® family of products, which can serve as a platform for diagnostic systems to be used for the detection and measurement of biological or chemical substances. The clinical diagnostics includes the testing of patient samples to measure the presence of disease and monitor medical conditions.

Software Test Lead/Mgr

  • Responsible to provide leadership, direction, expertise and assistance in setting upAgile best practices and process improvement.
  • Developed Test Plan and executing a completeend-to-end test strategyfor all M-Series products and features includingverification and Validation.
  • Defined the high level functional requirements usingSerenaTeamTracksoftware version 6.6. Configured TeamTrack software to support specific BioVeris operations, such as: Corrective and Preventive Action (CAPA), ICCB, FCCB, with a possible link to the Help Desk Ticket Process.

Platform:J2EE, Sun Solaris, Windows NT/2000, HTML, Java, Servlets, JDBC, VB Script, MS SQL Server, WinCVS, Serena TeamTrack, HP WinRunner and Test Director.
Confidential. (Aug ’01 - Mar ’07)

PROJECT: State of Washington Dept. of Social and Health Services (MMIS Re-Procurement)

Software Test Manager Feb ’05 - Mar ’07
The high-level objectives of the Re-Procurement project are to manage the procurement and implementation of a modern MMIS that meets the business needs of DSHS. Claim Adjudication system is used to adjudicatePaper, EMCandHIPAA Claimswhich includes Claim Types:Professional, Dental and UB92 Institutional. HIPAA compliance testing of Claim adjudication system for 837/835 claim transactions along with 270/271, 276/277 transactions thruSeeBeyondandEdifecs. NPI System is used to assign the NPI’s to the providers like doctors and hospitals.

  • Responsible toprovide leadership, direction, expertise and assistance to a team of 15 on-site and 5 offshore Test engineers.
  • Leda team ofautomated testerstodesign, develop and implemented automated test scriptsusingHP QualityCenter, QTPandFitnesse.Supervised and trainedteam members on HP QualityCenter and PerformanceCenter.
  • Coordinated and implementedAgile Testing Methodologyand assisted management inEVM (Earned Value Mgmt.)calculations towards forecasting budget and schedule.
  • Planned all resources and schedulesfor functional and performance QA work for new modules and enhancements.
  • Developed and executed a complete end-to-end test strategyfor assigned products and features includingverification of functionality, performance and scalability.
  • SuccessfulTest Execution and ImplementationofHealthcare MMISBusiness Processes:
  • Designed and development of test cases based on functional requirements forInstitutionalandProfessionalclaims forEDI and HIPAATransactions837/835, 834, 276/277, 270/271testing.
  • PerformedSystem testingof the Claims processing systems (Pricing Rules, Duplicate/Limits validation, Member Eligibility, Provider Enrollment, et al).
  • Performed testing forMedicare, MedicaidandX-Over claimsforMedicaid Management Information System (MMIS)
  • Involved in testing of web application forNPIandHIPAA for HCFA 1500 & UB92claims. CheckingMember eligibility,Claim statusandremittance inquiry.
  • Automated regression testingof Medicaid MMIS system:
  • Set-up the Automation Regression Test Bed for the User Interfaces and Backend Processes including the Database
  • Designed and Developed Automated Test Scripts for User Interfaces using Empirix e-Test Suite
  • Designed and Developed Automated Test Scripts for the Backend Processes and Database Packages using Fitnesse.
  • Successfully performedPerformance/Load testingof the Medicaid MMIS system:
  • Configured thePerformance BenchmarkingLabin the offsite Production environment.
  • ConfiguredHPLoadRunner 8.1including other components forDeep Diagnosticspurpose.
  • Set-up J2EE ProbesonWebsphereapplication server
  • Configuredthe probes files to meet the specific application performance requirements
  • ConfiguredHP Diagnostics server 3.6 & 4.1includingCommanderandMediator.
  • ConfiguredSiteScope 6.2 monitorsforUnix/Windows resource, CPU, Memory and Application/Web server monitoringpurpose.
  • IdentifiedApplication and Database performanceissues, including: deadlock conditions, database connectivity problems, and system crashes under load.
  • Identifiedperformance issueswith theapplicationand theintegrated external systemsfrom outside vendors.
  • Identifiedperformance issueswiththe User Interfaces, Claims Loading/Processing Class Packages and Methods.
  • Identifiedconfiguration bottlenecksin theWebsphere Application server,Oracle Database serverand provided recommendations to overcome them.
  • Provided recommendations to the application owner on steps to meet performance goals.

Platform:EDI, HIPAA Transactions, XML, J2EE, Sun Solaris, Windows NT, HTML, Java, Servlets, JDBC, VB Script, IBM Websphere, Oracle 10g, Toad 7.3, RuleIT, Empirix e-Test Suite (e-Tester, e-Load) , Rational Suite (ClearCase, ClearQuest, RequisitePro & TestManager) HP LoadRunner 8.1 with J2EE Diagnostics 3.6 & 4.1, SiteScope 6.2, As-One, ClearCase and ClearQuest.

EDUCATION:
  • B.S., Computers and Information Management, [
  • Honors Diploma in Software Technologies & Systems Management,
  • Certified on Test Suite, Mercury Interactive, Israel
  • Certified on Software Testing Methodology and Mastering Mercury Automation Tools from Tesnet Software Testing College, Israel
  • Certified Bulletproof Manager
  • Certified in CMMI Ver. 1.2 from SEI (Software Engineering Institute)

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