QUALIFICATIONS Years of combined successful systems design as a Sr. ISD, trainer, instructor, coach, and consultant in areas of IT e-learning, computer base training, classroom training, and blended learning solutions in performance improvement processes, change management implementation, training and development in Distance Learning Education Training Products , Interactive multimedia Instruction IMI design and development. This body of knowledge management has provided me the foundation for many training concepts. My strengths in business acumen, strategy planning, leadership development, and a successful record of accomplishments in meeting business process initiatives and product launches to achieving tangible results. I am looking to work for an organization where I can contribute to the organizations success and long-term growth.

MY COMPETENCIES:

• Change management
• Performance Improvement
• Instructional Design
• Training and Delivery
• Learning Technologies
• Evaluating Learning Impact
• Managing Learning Program
• Integrated Talent Management
• Coaching and Mentoring
• Knowledge Management

PROFESSIONAL EXPERIENCE

Confidential

• Completed several courseware designs on time and within budget
• Applied principles of educational psychology, communications theory, and visual literacy of instructional text, audio, graphics, animation and video for interactive design of instruction, and development of instructional messages specific to learning tasks
• Design different levels of Interactive Multimedia Instruction IMI , to include scenario-based instruction, branching, and remediation techniques, and remediationing for the transfer of training to the workplace, as well as handicap compliance of Shareable Content Object Reference Model SCORM requirements.
• Design storyboards for clarity, correctness, effectiveness, and to ensure adherence to DOD policies, principles of instructional design and established formatting standards
• Analyze motivational strategies appropriate for the target learners, task, and learning situation.
• Determine selection of appropriate instructional strategies, methods and techniques for learner characteristic and learning situations.
• Writing design strategies developing metrics for tracking, program evaluation, Instructional Media Design Plans IMDP , Project Management Plans PMP , Training Situation Analysis TSA and proposals.
• Development and design of interactive computer-based courseware instructional materials
• Evaluate the effectiveness of the training upon review to implement revisions and provide quality assurance recommendations.
• Received a 1,800.00 bonus for the success of the training development and design strategies

Confidential

• development for a Veterans Administration new startup project initiative. The focus was on:
• Proposal writing
• Managing e-learning development
• Company representation
• Contract assistance
• Research
• Strategic planning
• Staff development

Confidential

• Consultant in areas of negotiation of contract and contract changes
• Creating project documents, such as statements of work, proposals, business plans, and specifications
• Point of contact for primary customer U.S.- Army program activities, leading program review sessions with customer to discuss program progress, cost, schedule, and technical performance
• Developed new business to expand the product line with the customer
• Established milestones and monitored adherence to master plans and schedules
• Identified program problems and obtains solutions
• Allocation of resources or changing contractual specifications
• Attended trade shows, conferences, and various events to promote contract services and company offerings.

Confidential

• Recognize and mitigate risk in key milestone areas
• Communication Senior Government POCs
• Customer reviews meetings for reporting progress on technical design concepts for e-learning WBT, staffing, and financial status
• Weekly status reports on progress, issues and risk
• Overseeing contract requirements, such as, SCORM conformance and Section 508 compliance, deliverables, reported metrics
• Setting customer expectations, and improving processes, and staff development
• Negotiated contract modifications
• Manage project documentation including requirements, work plans, project schedules, resource planning, timelines and deliverables

Confidential

• Overseeing the technical requirements and statements of work
• Setting the standards for QA implementation
• Conduct e-learning review sessions for revisions to courseware from inception to completions
• Ensure that the implications of SCORM conformance and Section 508 compliance are implemented in the courseware design models
• QA inspector for the company corporate training partners
• Performed voice over talent for training narration

Confidential

• Engaging stakeholders at all levels
• Recommending solutions that align with the department business strategies
• Report on project team progress
• Implemented the design process for the corrective and preventative action program C PAP
• Subject Matter Expert on continuous process improvement
• Analyze ISO 9000 requirements across the nuclear test engineering key functional areas and the metric system to identified product line areas for improvement
• Facilitated and lead charter teams
• Distributed assign task for implementation oversaw team progresses
• Developed management briefings, conduct trainings, impromptu meetings, and presentations
• Facilitated meetings, actions items, issues and identified project risk for discussion
• Additionally, collaborated with a global training team to design and deliver an enterprise leadership development-training program for newly promoted leaders into middle manager positions. Developed objectives, instructional design deliverables, storyboards, graphics, test and evaluations. I analyzed content, research topics, conduct need assessments through focus groups, interviews and surveys to develop a learning strategy. Developed, train-the-trainer guides for facilitation, student guides, and course materials for effective classroom delivery using the ADDIE instructional design strategies and practices completed the training program on time and within budget.

Confidential

• Coordinated the NTT formal Inspector General IG -type Inspection Audit for departmental units
• Held conferences and committee meetings to develop tracking tools for action plans

• Coordinate resources, activities, conduct orientation sessions, as the health consultant on the execution of the Tricare programs to military members and their families utilizing the DOD database to maintain health records.
• Converse with external customers, i.e., doctor's offices, clinics and the various health care programs, i.e., Tricare, MMSO, United Concordia, and DEERS on health records, medical claims, and investigating solutions
• Conduct training workshops and presentations on the military health care program procedures and retired benefits. Held public speeches and presentations at military conferences and banquets of 500 military members and their families

Confidential

• I interpret client data, make inferences about information collected, evaluate, and clearly communicate recommendations
• Met with business units, executive, and staff on performance management strategies, i.e., strategic planning, coaching, developing talent, designing, and execute learning and develop training programs.
• Analyze the continuous improvement, process, people, performance systems, and ensured programs are integrated vertically and horizontally across the organization.
• I managed and allocated resources to ensure the correct and timely completion of work by overseeing analysis for effective training solutions
• I implemented and performed needs analysis to guide clients through the most appropriate training method of coaching, mentoring and using organizational development tools, applied behavioral and adult learning mythologies.
• I write proposals, conduct program evaluations, performance measurement tools, develop systems to track results. I facilitated retention-training efforts on business/service expansion projects and new development startup projects.
• Perform sales and marketing through public speeches, presentations and management of accounts relationships to promote and sustain product line and new product rollouts.