SQA Tester (Automation, Manual and Performance)

• Outstanding Quality Analyst with over 5 years ofexperience in all phases of life cycle including requirements gathering, offshore coordination, risk analysis, testing, defect management and reporting.
• Excellentand proven track record of using manual and automation testing efficiently to troubleshoot systems.
• Ability to work in multi-platform environments like Windows and UNIX and in various functional areas of Financial services, health resource, information services and investigative services across client server and web applications.
• Expertise in QA methodology, Agile and Software Development Life Cycle (SDLC)
• Expertise in analyzing system specifications and business requirements.
• Experience in programming and usage of testing tools like Quick Test Pro and Quality Center.
• Good technical experience in writing system test plans, test cases, test scripts, automated scripts, documentation and setting up test lab environment.
• Proficient in Black Box testing, Backend testing, System testing, Performance testing, Integration testing, and Regression testing.
• Knowledge in C, C++, Visual Basic and SQL
• Knowledge of build and deployment procedures as a part of Software Configuration Management.
• Efficient in meeting deadlines and to work in tight schedules.
• Self starter, fast learner and team player with very strong communication skills.
• Excellent client management, presentation and consulting skills.

Core Competencies

Operating Systems UNIX (Linux) and Windows
Languages C, C++, VB, SQL
Database Oracle, SQL Server
Automated Testing Tools Quick Test Professional, JMeter
Defect Management Tools Quality Center, Merant PVCS Tracker, Trac, StarTeam, Facets(internal defect 
tracking system at Fiserv) 
Web HTML, VBScript

Certifications and Educational Qualifications

Master of Computer Applications, Anna University, India
Certified Software Quality Analyst (CSQA)

Professional Experience
Confidential Oct 2009 – August 2010
Confidential Morris Plains, NJ

Platform : VB6, C, VB.NET 
Tools : Quality Center, Facets, MS Access, SQL Server Management Studio

Advantage Fee is a fully automated client fee billing and revenue management solution that accurately calculates highly complex billing for fees and commissions which can be implemented in banking, investment management.

Roles and Responsibilities:
Worked as a Quality Analyst resource 
Responsible for analyzing business and system requirements, creating and executing detailed scenarios and test cases.
Worked closely with the QA Manager and communicated the product issues to ensure that the product is fully tested.
Worked with development teams and the client services team in investigating and correcting software bugs based on the testing results.
Configured and installed new builds in SQL, Oracle environments as windows and web application.
Performed smoke test on new builds,Functional and Regression Testing.
Report and track defects using Facets, an internal defect tracking tool and Quality Center.
Utilized SQL Server Management Studio to access user data and perform data validation.
Collaboratively worked closely with the offshore teams coordinating testing, recreating the reported issues and in carrying out the test execution process.
Identified the controls in the product that needed unique properties for automation using QTP.
Involved in reviewing the test plans, test cases.

Confidential Oct 2008 – June 2009
Catalina Marketing St. Petersburg, FL

Platform : UNIX (AIX 5.2), Suse Linux 10, Windows 2003 server/2000/XP
Tools : Crimson Editor, Merant PVCS Tracker, Trac, Putty, FTP, VM Ware

CHR’s patient communications network allows healthcare companies to target and communicate with their audience based on an individual\'s actual prescription and healthcare product use. The signature product of CHR is PatientLink™, the nation’s leading communications vehicle for delivering healthcare messages to patients as they pick up their prescriptions and it is much more than a "pharmacy program."

Roles and Responsibilities:
Working as a Sr. Quality Analyst and lead.
Develop project plan and test plan for system and regression testing.
Develop test scenarios and detailed test cases.
Link test cases to system requirements.
Conduct review meetings with development and SQA teams to review test scenarios.
Conduct build hand-off meetings with developers.
Perform smoke test on packages/builds.
Create test labels with test data using Crimson editor.
Perform Functional, System, Regression Testing and end to end testing.
Perform load test, Performance test.
Report and track defects using Merant Tracker and Trac
Participate in defect review meetings with team members.

Confidential) Oct 2007 – May 2008
First Advantage St. Petersburg, FL

Platform : ASP.NET, VB, SQL Server, Crystal Reports 
Tools : QTP, Quality Center

CAST is a client-server and web-based application which provides a method for setting up clients, groups and their packages to provide solutions for credit, Educational, Employment services. The windows application helps in setting up of a client and order processing, the web application in submitting orders.

Roles and Responsibilities:
Worked as a single and key Quality Analyst resource and analyzed business and system requirements, managed development of specifications to create and execute detailed test plans and test cases.
Worked with development teams and the users in investigating and correcting software bugs based on the testing results.
Configured test environment and created strategy for testing the applications.
Designed test plans and defined cases for functional, integration system, and regression testing.
Reviewed manual methods to design and execute automated test plans, test cases using QTP.
Build and maintain SQL scripts, indexes, for data analysis and extraction.
Utilized SQL Server Management Studio to access user data and perform data validation
Worked with offshore team in knowledge sharing and in overseeing the testing process.
Used Quality center for repository, reporting and tracking bugs, and providing updates on resolved bugs. 
Responsible for daily and weekly status meetings showing progress and future testing efforts to the QA Director.

Confidential January 2007 – September 2007
First Advantage St. Petersburg, FL

Platform : Java, Oracle, Java Script 
Tools : QTP, Quality Center

Corporate Service Platform is a web-based application that helps the clients to order services. These services includes the packages set up in CIT. To order services through CSP, user has to select the client which was set up in CIT, select its costcode, select the services and submit them as a part of the case.

Roles and Responsibilities:

Worked as a QA Automation Engineer and analyzed, developed automated scripts for Regression, Smoke and Integration testing using QTP.
Reviewed manual test cases and transformed into automated scripts
Extensively created Data Driven Test scripts to read data from Oracle database and DataTable of QTP.
Utilized Toad for querying the employment screening database for data validation
Involved in creating recovery scenarios to ensure the automation script returns to a working state if there is any unexpected error.

Confidential Oct 2006 – Dec 2006
First Advantage St. Petersburg, FL

Platform :Java, JSP, Oracle
Tools :QTP, Quality Center

HINT is a Client-Server Java application that helps the client in fulfilling the orders that were ordered from CSP. 
Roles and Responsibilities:
Worked as an Automation Engineer and developed test scripts using QTP for fulfilling 25 services.
Designed and developed QTP scripts to verify the fulfillment status of these services in a separate web-based application called CHIEF.
Defining and documenting the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
Interface with developers to resolve technical issues.

Confidential Apr 2006 – Sept 2006
First Advantage St.Petersburg, FL

Platform :ASP.NET, Oracle, Crystal Reports, Java Script, Windows XP
Tools :QTP, Quality Center

Client Implementation Tools (CIT) is a web based application provides a method for setting up clients, organizational hierarchy, client users, cost codes, scopes of work, and pricing.

Roles and Responsibilities:
Worked as a QA Automation Engineer and reviewed manual methods to design and execute automated test plans, test cases using QTP.
Evaluated and implemented automated QA procedures for improvements in ongoing testing.
Automation of regression testing using QTP
and VB Scripts for testing functional and acceptance validations.
Extensively tested the site to isolate areas for automated testing.
Detected defects, communicated to the developers using Quality Center and tracking the defects.

Confidential Dec 2004 – Mar 2006
Genovo Boitechniques

Platform : Java, JSP, J2EE, JBoss
Tools : Quality Center

Genova Biotechniques Private Limited is a biotechnology company started in 2001 and has grown up to Rs.110 million company in a short span of 5 years with a projected turnover of Rs. 80 Million per annum starting from July 2006. Their Enterprise Application Suite covers product development management, Clinical Trials Database and other reporting support systems.

Roles and Responsibilities:
Worked as QA Tester in analyzing requirements and developing test scripts.
Designed test plans and defined cases for functional, integration system, and regression testing.
Link test cases to system requirements.
Responsible for daily and weekly status meetings showing progress and future testing efforts to the Project Manager.