Professional Summary

• Over 12 years of IT experience in all phases of testing various applications developed in Client/Server and Web environments using manual and automated testing.
• Worked as QA / Test lead and involved in successful implementation of several projects.
• Thorough understanding of Software Development Life Cycle SDLC .
• Effectively managed both offshore and onsite testing teams.
• Heavily experienced with Waterfall, Iterative and Agile methodologies.
• Played key role in implementing product release sign off process as a QA lead.
• Experienced in automated tools IBM Rational Functional tester, Rational Quality Manager.
• Expertise in the following Domains:
• Retail
• Insurance and Finance Products
• On-line Payment Authentication Systems
• Wireless broadband

TECHNICAL SKILLS:

• Programming Languages : C, XML, Java, VB, ASP, Net, Java Script, and SQL.
• RDBMS : IBM DB2, Oracle and SQL Server.
• Web Servers : Websphere, W2K3 Servers
• Operating Systems : UNIX, Windows
• Automated Testing Tools : IBM Rational Test Manager, ClearQuest, Functional Tester and ClearCase
• Wireless products : CDMA, CDMA2000, W-CDMA and Bluetooth.

PROFESSIONAL EXPERIENCE:

Confidential

Environment : J2EE, W2K, W2K3, ASP, AS400, SQL server 2008,TFS, HP help Desk, Share Point, IBM Rational Functional Tester and IBM Rational Test Manager.

Projects

• Athena Quote and Order Management Consists of Product Information Vendor Information Inventory - Payment method Credit Card, SAP, On Account - Work sheet - base sell , final sell, additional setup charges, Discounts, Margins- Shipping Information Freight Charges - Quote generated - Commit the quote - email of PO in PDF format paperless.
• Pick to Voice In Distribution Center Pick to Voice solution to improve efficiency and accuracy in picking and shipping of orders. Voice to pick system directs pick operators to a distribution center and via audible commands, Spoken responses from the operator, updates the order and then sends the operator to the next location or the completed order to the pack station for shipping.
• Promotional Products To increase brand reach and visibility create products customized to match company's brand, Special orders, and Incentive and Recognition programs.

Responsibilities:

• Created Automation regression scripts through Rational Functional tester to support web based and Terminal based applications.
• Aided as Primary contact for RFT automated script delivery and maintenance.
• Managed automated test results and executed automated scripts through Rational Quality Manager.
• Supported releases by running Rational Functional scripts on QA, Stage and Production environments.
• Reviewed Business requirements and created required automated regression scripts for different applications.
• Documented test cases, test results, conducted defect meetings and reported testing progress to management on regular basis during testing phase of the project.
• Built System and UAT test plans supported by test schedules.
• Supported testing and implementation of iterative testing during different code builds.

Confidential

Environment : J2EE, W2K, W2K3, ASP, VB, .Net, MS Project, IBM DB2 command Editor, SQL server, Lotus notes, IBM Rational ClearQuest, IBM Rational Functional Tester.

Projects -

• Quote and Bind Expanding organization's current capabilities in the area of auto acquisition through contact centers after Agent hours. Used vendor product to automatically scrap the data into different web screens and applications to generate an Auto Quote and Bind the application.
• Billing Online system BOS BOS is developed for Customers who wants to pay his or her auto, life, fire premium with a credit card. Mainly used for inquiry and payment function. BOS provides 24 7 reps to accept the payment through credit card through Customer search, Search Results, Payment information, Billing information and Making a payment screens.
• Client Management workflow enhancements Agency visioning group developed a web based application based on current and emerging technologies with agents every day workflow. This workflow delivered Enterprise common reusable client management processes. Created new screens for Customer search, Create Customer, Customer information management, Customer maintenance and Customer Matching.
• Claims and Responsibility Created new web application for claims for different lines of business.
• Worked as a team lead/independently in many projects and Service Fix packs involving multiple platforms depending on client needs.

Responsibilities:

• Managed a team of on-site and off-shore members to provide testing services on a complex multi-platform project. Supported testing and implementation of iterative drops of the customer relationship management application suite. Worked as a subject matter expert on the newly formed test delivery team to train as many as ten test analysts.
• Managed a team of 4 onsite and 6 offshore contractors to provide testing services on Auto, Life, Claims, and Fire projects.
• Assessed, identified and created automation test scripts using IBM Rational Functional tester for intranet web applications.
• Involved in defect management including documentation and validation through Lotus notes database and IBM Rational ClearQuest.
• Created, reviewed and participated as a mentor in preparation of testing documents such as Test strategies, Test plans, Test schedule, Test estimates, Test cases, Test data and Test summary reports.
• Experienced in testing Rumba Mainframe applications and created Automated Regression Rational Functional scripts that generate automated quotes.
• Involved heavily in Online testing, Integration testing, System testing, and User acceptance testing.
• Executed performance tests for Single user transaction tests for Network impact and for Response times and coordinated Load tests Scalability test, Stress test and Stability test
• Identified regression impacts and managed regression testing through offshore team.
• Involved in SQL querying db with IBM DB2 for backend testing.
• Assisted the Project Manager in acquiring needed testing staff test designers, test execution technicians.
• Identified risks, issues, dependencies, mitigations and contingencies.

Confidential

Environment : C , Java, UNIX

Developed remote user interface and manual user interface for wireless communications test equipment. The Electronic Signal Generator series is a family of Radio Frequency signal generators for handling broadband commercial and military measurement applications.

Responsibilities:

• Involved in developing test plans, test scripts, and test cases.
• Extensively used manual testing and responsible for functional, load and integration testing using GOTS suite HP Proprietary testing tool and SCPI Software commands for Programmable Instruments
• Involved with Generating and maintenance of releases in ClearCase.
• Created and administered VOBs and Views for whole ClearCase environment.
• Reported Bugs through Bug Tracking system ATM to the development team.
• Involved in running different tests for ESG and Updated status of QA tests.
• Extensively used GPIB/RS 232 for Data Communications and downloading latest firmware into Electronic Signal Generator.

Confidential

Environment : WindowsNT, XML, Java Script, ASP, and Oracle.

nCommand's flagship service is an XML based internet service aimed at the mortgage industry, developing electronic partner net-works that automate and synchronize inter company business processes and manage the execution of fundable loan package . By leveraging the flexibility of XML, Mortgage EPN form and all-digital work environment between business partners, helping them to reduce processing costs.

Responsibilities:

• Executed test cases and logged defect in Quality Center/ Documented requirements in Quality Center.
• Wrote SQL statements to perform transaction testing.