Summary:

• Over 14 years of diversified experience in testing and implementing software.
• Good Experience in Insurance Financial Domain.
• Strong experience in Quality Assurance processes methodologies
• Successfully recruited and placed a wide spectrum of candidates in the information technology sector within the organization.
• Specialized in user Requirement Analysis, documenting Test Plans Test Strategies and execution of test cases to verify application functionality against business requirements, manually by Quality Center 10.0 and by using Win Runner, Load Runner and Quick Test Pro 10.0
• Editing of automated scripts by inserting logical commands to handle complicated test scenarios.
• Application support for Quality Center Site Administration and Dashboard. Site Administration creating new users, monitoring all application logs for errors, monitoring the Microsoft SQL database, responding to reported issues, configuring application servers, performing application administrative functions including but not limited to creating new projects, adding users to the tool, project removal, and performing all upgrades, patches and enhancements as directed. Support Admin for Mercury's suite of tools, including Win Runner, Quick Test Professional and Load Runner.
• Expertise in performance and Stress, Unit, Regression, Integration and System Testing.
• Expertise in defining Automation Architecture, Automation Test Strategy Test Execution Plans.
• Testing experience in a large - scale relational database environment
• Knowledge in Oracle 9i with SAP, Java, C, C and Visual Basic.
• Knowledge of SEI CMMi levels.
• Defined the processes for the entire software development life cycle SDLC using the CMM guidelines
• Excellent presentation and technical documentation skills.
• A team player with concern for quality at all levels and ability to perform well under stress.
• Through knowledge of the software quality lifecycle
• QA leadership skills
• Strong experience with Quality test coordination between onsite offshore.
• Strong experience in performing internal quality audit on existing processes.
• Conducting team reviews.
• Ability to work well with a diverse team as well as ability to work independently with minimum supervision.
• Strong experience in processes and got the company Discoverture Solutions certified for CMMi Level 3

Expertise Includes:

• GUI Testing, Web Testing, Functionality Testing, Black Box Testing, Performance / Stress Testing, Automation Testing, System Testing, Regression Testing, User Acceptance Testing, Integration Testing, System Specifications Analysis and formulation of Manual / Automation Test Strategy, Test Plan Quality Plan.
• Operating Systems: Windows XP, NT, Windows, MS-DOS, UNIX
• Languages: C, SQL, PL/SQL, SQA Basic, Pascal, TSL, Java, EJB, C, VC, Perl,
• Shell Scripting
• RDBMS: Oracle 7.x, MS-Access, DB2, Siebel, SQL Server, Oracle 9i,
• GUI : Developer 2000 Forms 4.5, Reports 2.5, Visual Basic
• QA Tools : Mercury Tools Win Runner 7.0, Load Runner, ALM 11.0, HP Quality Center 10.0, Test Director 8.0, Quick Test Pro 10.0, Auto Tester, FITS, SQA Suite, Bugzilla , Clear Quest, Functional Tester, Test Manager, Robot, Test Harness.
• Software: MS Office, Lotus Notes, Lotus Word Pro, Lotus 1-2-3 and Lotus
• Freelance Graphics, SAP, Web sphere, MS-Office, SQL/400, Client Access, MS-Project, Visio, SQR server, T.O.A.D, Crystal Report, SQRIBE Report Generator, Lotus Notes and InterAction 4.5. Access, MS Project / Power Point / Visio tools, RUP

IT Experience:

Quality Assurance Manager Confidential

I-Reli is a new online Policy Administration System, provides agents with a faster, easier and greener way to do jobs. The insurance agents that this business serves often work in small offices and administer their customer's policy using paper forms that take time to process. The I-Reli System is Web Based and allow our agency partners to access insurance quotes directly through Internet.

Responsibilities:

• Create maintain and update the QA project plans and project risk lists
• Budget handling of QA Department in coordination with SVP IT Development.
• Arrange and coordinate meetings and interview with team members.
• To analyze current project standards to research external methods and combine them with the experience of QA standards to further the PMO's role as guardian of client interest.
• Responsible for Quality Assurance to ensure the technical solutions exactly match the standards.
• Develop, maintain administrate the QA management tool for project and design issues.
• To work as a team with the Project Managers and Program Managers and access the risk and impacts in the project deliverables.
• Publish the reports for the executive management team for the ongoing project, providing forecasts, resource loading, resource utilization and overall broader visibility.
• Follow up on the fixes of the issues reported to ensure compliance to requirements
• Analyzed signed off on the Business Requirements
• Created the User Profiles and involved in the Users requirements technical discussions.
• Writing detailed Test Strategy Test Quality Plan.
• Defined the Automated Architecture for i-Reli, created Automation Test Strategy Test Plan.
• Involved in Regression, Functional, Integration and Performance testing planning sessions.
• Generated Reports from Quality Center 10.0 QTP 10.0 for Senior Management
• Extensive interaction with Development teams, Users Business resources.
• Conducted Team Reviews for performance evaluation
• Streamlined the process for testing data migration between AS400 Web Based policy admin system through Reverse Forward Migration of data
• Test coordination between Onsite Offshore with respect to project / team assignments, test schedules, tracking, metrics generation and reporting.
• Troubleshooting and high tier support
• Implemented ongoing quality improvement processes working with interdepartmental teams to have product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
• Developed quality assurance metrics for performance improvement of all teams.
• Intra group discussion with program / project managers and business to align test efforts

Environment: ASP.net, Duckcreek 4.2x, Windows XP, Internet Explorer 8.0, Quality Center 10.0 ALM 11.0, Quick Test Pro 10.0.

Quality Assurance Manager Confidential

I-Reli is a new online Policy Administration System, provides agents with a faster, easier and greener way to do jobs. The insurance agents that this business serves often work in small offices and administer their customer's policy using paper forms that take time to process. The I-Reli System is Web Based and allow our agency partners to access insurance quotes directly through Internet.

Responsibilities:

• Create maintain and update the testing project plans and project risk lists
• Publish the reports for the executive management team for the ongoing project, providing forecasts, resource loading, resource utilization and overall broader visibility.
• To define and implement software QA procedures.
• Follow up on the fixes of the issues reported to ensure compliance to requirements
• Analyzed signed off on the Business Requirements
• Created the User Profiles and involved in the Users requirements technical discussions.
• Writing detailed Test Strategy Test Quality Plan.
• Defined the Automated Architecture for i-Reli, created Automation Test Strategy Test Plan.
• Modified and Debugged the Automation Scripts
• Involved in Regression, Functional, Integration and Performance testing.
• Involved in the DATA Preparation and worked with the DATA prep runs.
• Involved in the Baseline Testing and Volume/load Testing
• Generated Reports from Quality Center QTP.
• Analyzed Test Results/Reports performance graphs and bottleneck identification .
• Worked with Simulators and Batch Jobs
• Worked on 24/7 Test situations
• Extensive interaction with Development team, Users Business resources.
• Conducted Team Reviews for performance evaluation
• Streamlined the process for testing data migration between AS400 Web Based policy admin system through Reverse Forward Migration of data
• Test coordination between Onsite Offshore with respect to project / team assignments, test schedules, tracking, metrics generation and reporting.
• Intra group discussion with program / project managers and business to align test efforts
• Interacted with Program Director on all quality related matters.

Environment: ASP.net, Duckcreek 4.0, Windows XP, Internet Explorer 6.0, Quality Center 9.0, Quick Test Pro 10.0.

Senior Software Quality Associate Confidential

The name CAIR is an acronym for Customer Account Information Repository. The mission of CAIR is to provide reusable business Web Services for use by St. Paul Travelers commercial lines to define and maintain customer account information profile, relationship and activity data in a single repository, thus promoting quality data, agility, and process efficiencies. Enterprise Platforms has approximately 50 systems and components that are integrated with CIF, AIUS and Across Accounts that fall under CAIR Integration CL Portal.

Responsibilities:

• Analyzed the Business Requirements
• Created the User Profiles and involved in the Users requirements technical discussions.
• Writing detailed Test Strategy Test Quality Plan.
• Created the Automated Test Scripts as per the requirements and executed them.
• Modified and Debugged the Scripts
• Created Scenarios in Load Runner Controller.
• Involved in Regression, Functional, Integration and Performance testing.
• Involved in the DATA Preparation and worked with the DATA prep. Runs.
• Involved in the Baseline Testing and Volume/load Testing
• Generated Reports from QTP, Load Runner Analysis as per Requirements.
• Analyzed Test Results/Reports performance graphs and bottleneck identification .
• Worked with Simulators and Batch Jobs
• Worked on 24/7 Test situations.
• Extensive interaction with Development team, Users, Tech Lead, Plan Author, and Co-ordination Team, Business people.
• Test coordination Lead between onsite offshore.

Environment: ASP.net, DB2, AQT, Windows XP, Internet Explorer 6.0, MS Visio, Test

Director 8.0, Quality Center, Test Harness.

Senior Software Quality Analyst Confidential

Responsibilities:

• Establish the development and quality assurance methodologies.
• Establish the processes for the software development and quality assurance teams.
• Ensure that the departmental procedures are followed.
• Ensure the complete documentation and approval of the project requirements.
• Ensure the development approach to be design centric using UML.
• Create, maintain and update the project plans and project risk lists.
• Ensure that the departmental procedures are in line with the CMMI standards and industry best practices.
• Publish the reports for the executive management team for the ongoing projects
• providing forecasts, resource loading, resource utilization and overall broader visibility.
• Represented the company at conventions. Interviewed and screened candidates

Environment: JAVA, Oracle 9i, TOAD, Windows XP, Internet Explorer, MS Visio, Test Director 8.0.

Quality Assurance Team Lead Confidential

The application deals in handling the activities performed a major fashion designing company, Accounting System, Inventory System, Sale System, Purchase System . The application working for their business is known as SEWN 2000 it is a complete. Merchandising application taking care of all the aspects of their complex business scenarios.

Responsibilities:

• Work as a member of the senior management team.
• Establish the development and quality assurance methodologies.
• Establish the processes for the software development and quality assurance teams.
• Ensure that the departmental procedures are followed.
• Ensure the complete documentation and approval of the project requirements.
• Ensure the development approach to be design centric using UML.
• Create, maintain and update the project plans and project risk lists.
• Ensure that the departmental procedures are in line with the CMMI standards and industry best practices.
• Publish the reports for the executive management team for the ongoing projects providing forecasts, resource loading, resource utilization and overall broader visibility.
• Represented the company at conventions. Interviewed and screened candidates

Environment: Visual Basic, Oracle 9i, TOAD, Windows 2000/NT, Win Runner, Internet Explorer, MS Visio, Test Director 8.0.

LIZ CLAIBORNE

Confidential

Quality Assurance Team Lead

• Actively involved in testing 4 large diversified web-based Applications to order BDATS
• Materials on line for their Business Partners. In all projects Mercury Interactive Tools Lotus

notes were used

Responsibilities:

• Analyzed the Business Requirements
• Created the User Profiles and involved in the Users requirements technical discussions.
• Involved in writing detailed Test Plans/Test Cases/Test Scenarios Quality Plan.
• Created the Automated Test Scripts as per the requirements and executed them.
• Modified and Debugged the Scripts
• Created Scenarios in Load Runner Controller.
• Involved in Regression, Functional, integration and performance testing.
• Involved in the DATA Preparation and worked with the DATA prep. Runs.
• Involved in the Baseline Testing and Volume/load Testing
• Generated Reports from Win Runner, Load Runner Analysis as per Requirements.
• Analyzed Test Results/Reports performance graphs and bottleneck identification .
• Worked with Simulators and Batch Jobs
• Worked on 24/7 Test situations.
• Extensive interaction with Development team, Users, Tech Lead, Plan Author, and
• Co-ordination Team

Environment: Lotus Noted, MS SQL server, Windows 2000/NT, Internet Explorer, Auto

Confidential

Quality Assurance Lead Systems Limited

• The application deals in handling the activities performed by the employee's global financial
• process to enable partnering with customers and suppliers to reduce cost and improve the
• quality and time lines of information for strategic decision making.

Responsibilities:

• Analyzing business process requirements and business scenarios.
• Performed regression testing using Win Runner, Load Runner
• Verifying data source and data integrity using SQL.
• Support PeopleSoft Implementations by Stress testing the environment to ensure the
• new user population will get adequate response time.
• Performance/Stress Testing.
• Responsibilities included writing the test plan and executing the test cases manually and automating them afterwards by using Win Runner.
• Represented the performance group.
• Performed integration and system testing.
• Analyzed Test Results/Reports performance graphs and bottleneck identification .
• Interacted with developers and users to resolve critical and major bugs.
• Documenting Test Cases and Scripts for integration and functional testing.
• Executing test scripts to verify actual results against expected results.
• Conducting walk through of Test Scenarios with businesspeople and developers.
• Providing training and support to the production support group.
• Used Mercury Interactive Test Director for managing test plans, test cases, automated tests and reporting.
• Used Test Director to store, schedule, execute and track test cases.
• Designed and developed test cases, putting the application on automated testing
• Tracking the bugs, making pass-fail report, comparison chart, Bug report
• Testing stored procedures
• Performance scalability analysis, testing and tuning

Environment: Lotus Notes, MS SQL server, Windows2000/ NT, Win Runner, Load RunnerTest Director 6.0, Power point /Visio tool

Confidential

Sr. Software Quality Engineer / Analyst Systems Limited

The application deals in handling the activities performed a major textile industry.

Responsibilities:

• Extensively involved writing of the Test Cases by analyzing the business Documents like Soft Requirement Specifications and Business requirement Documents
• Executing the Test Cases manually and by using the Automation tool Win Runner
• Involved in generating the test scripts and invoking of test scripts by using Win Runner
• Checking the GUI components and Bitmaps in the Baseline Test.
• Generation of different TSL Scripts for functionality testing of the application.
• Analyzed the Business specifications of Products, which are to be provided by the application under test.
• Testing, installation and troubleshooting the Web-based applications that support the acquisition Program.
• Analyzed the results of the test executed. Reported the bugs to the development team.
• Creation of test script by clicking on the objects in the window application.
• Identifying the test failures, script command failures and other events.
• Maintenance and enhancement of existing test plans to accommodate changing needs.
• Extensively used Test Director for writing test plans and for reporting bugs.
• Participated in analysis of a user's needs, preliminary investigation and gathering information.
• Actively involved in interacting with the developing team to resolve the bugs.
• Performed manual testing for Functional, Acceptance, Performance and System testing.
• Testing stored procedures

Environment: Visual Basic, SQL Server, Windows NT, Auto Tester, Functional Tester, Robot

Confidential

Software Quality Engineer QA Tester Systems Limited

• This Project deals with Mortgage Industry. It is developed for managing loans of all type
• deals with every aspect of loan functions. Maintaining a comprehensive profile of loans
• carried by the loan provider. It also tracks all complex loan scenarios .The system was
• developed in ASP and the back end was ORACLE

Responsibilities

• Involved in writing test cases.
• Manually tested the application and automated them by using Load Runner.
• Inserted various test cases like object properties, window existence, window image etc.
• Inserted delay wait states in the test script.
• Performed User Interface tests, Business function tests on the application.
• Testing stored procedures
• Performance scalability analysis, testing and tuning

Environment: ASP, Oracle, Windows NT, Load Runner, Test Director 6.0, MS

Project/Power point/Visio tools

Confidential

QA Engineer

• This Project deals with Mortgage Industry. It is developed for managing loans of all type
• deals with every aspect of loan functions. Maintaining a comprehensive profile of loans
• carried by the loan provider. It also tracks all complex loan scenarios .The system was
• developed in ASP and the back end was ORACLE

Responsibilities:

• Manually tested the Life cycle of the System.
• Involved in Validation and Verification Testing and Navigational Testing.
• Involved in development and execution of Test Cases and Test Procedures. Also involved in preparation of Test Logs and Exception Documents.
• Tested the application to see if it complies with all the integrity constraints and business rules that were to be imposed.
• Responsible in executing the test cases for various testing stages like Integration
• Testing, System Testing and Regression Testing.
• Involved in Business Function Testing and Documentation Testing.
• Interface with the Developers and the end Users.
• Testing stored procedures
• Performance scalability analysis, testing and tuning

Environment: ASP, Oracle, Windows NT, Test Director, MS Project /Power point /Visio

tools, Auto Tester, Functional Tester, Robot