Career summary

• Successful experience as Project Lead for complex and high profile QA efforts
• Experience in various industries including Retail, Financial, and Insurance
• Successful Mobile Testing experience including introducing Mobile Testing best practices to growing software company
• Solid analytical and troubleshooting skills
• Strong written and communication skills
• Strong skills in understanding and translating functional requirements into effective test scripts
• Strong ability to develop good rapport with Developers, Business Analysts, and Project Managers
• Strong presentation skills with experience training and facilitating meetings
• Experience Assisting BAs in compiling Functional Requirements
• Thorough understanding of SDLC and extensive experience in every step of the QA Testing Life Cycle
• Extensively worked in all phases of Testing which include System Testing, User Acceptance Testing, Functional Testing, Integration Testing, and End to End testing
• Successful experience using creative approaches to find as many functional defects as possible
• Strong ability to work efficiently in both independent and team work environments
• Experience working with HP tools such as QC, ALM, Sprinter and QTP
• Experience working with Microsoft tools such as Team Foundation Server and Microsoft Test Manager
• Experience writing instructional documents for team and department use
• Expert in writing Test Plans, Test Scripts, Test Cases and Test Scenarios
• Proficient in Microsoft Office
• Expert in multitasking and meeting deadlines in a fast pConfidentiald environment
• Experience identifying and raising risks
• Successful experience improving QA processes to reduce redundancies and increase efficiency without sacrificing effectiveness,
• Worked with different SDLC methodologies such as Waterfall, Agile, and Agile Hybrid
• Experience in generating the Test Execution Reports and Test Matrices
• Experience testing web-based applications on desktop and on mobile devices
• Experience testing backend applications

Technical Skills

• Testing Tools: HP QC, ALM, Sprinter, MTM, TFS, SQL Server
• Languages: Java, SQL, C .NET
• RDBMS: MS SQL Server, Oracle, MS Access, DB2
• Operating System: Windows XP/Windows 7/OS X/Windows 8
• Software: MS Word, MS Excel, MS Outlook
• Web Technology: HTML, XML Programming, Java Script, .NET

Experience

Confidential

Sr. QA Analyst/Mobile Testing Expert

• Work as a Sr. QA Analyst/Trainer for rapidly growing Software Company
• Manual, Functional, GUI and SQL testing for external client who is a large financial institution
• Manual, Functional, End to End, Integration, and mobile testing for external client who is a large retail company
• Participate in Daily SCRUM meetings
• Help introduce Mobile Testing best practices to growing Software Company
• Assisting Project Manager in gathering and determining project requirements
• Facilitate training and informative meetings/Train team members
• Analyze Requirements
• Write and execute test scripts
• Report and aggressively track bugs
• Help improve QA procedures
• Very successful in building rapport with Developers, Business Analysts, and other team members

Environment: Windows 8, SQL Server 2012, Microsoft Test Manager 2013, Team Foundation Server 2013, Microsoft Office, C .NET

Confidential

QA Engineer/Project Lead

• Worked as a Quality Assurance Engineer for the Color Product, Responsive Web Design, Product ReplConfidentialment, and Purchase History, Stains, Paint Perks, and Pricing projects, which are all enhancements for sherwin-williams.com.
• Project Lead and SME for Purchase History, Product ReplConfidentialment, and Pricing Projects
• Analyzed Project Requirements for Color Product, Responsive Web Design, Purchase History, Product ReplConfidentialment, Paint Perks, and Pricing Projects
• Wrote and executed Test Scripts using ALM latest version of QC and Sprinter for Responsive Web Design, Purchase History, Product ReplConfidentialment, Paint Perks, and Pricing Projects
• Implemented creative test script design in order to efficiently yet effectively detect as many bugs as possible within a limited time frame
• Reported and aggressively tracked defects
• Identified and raised risks/Helped improve team QA procedures
• Assisted BA in compiling Functional Requirements
• Attended Bug Scrub meetings
• Facilitated training and informative meetings/Trained team members
• Wrote and distributed Meeting Agendas and Meeting Minutes
• Developed strong rapport with Business Analysts and Developers
• Oversaw test preparation/Delegated responsibility to other team members
• Provided daily status updates to team members
• Performed Functional, GUI, Integration, Regression, and End to End testing
• Tested on Windows, Mac, Chrome, Firefox, Safari, IE8, IE9, and IE 11
• Tested on iPhone4, iPhone5, Galaxy S3, Droid Razor, iPad3, iPad4, iPad Mini, and Galaxy Tablet
• Worked with Automation Engineers to help determine Regression scripts

Environment: QTP 10, ALM, Sprinter, JAVA, Windows 7, HTML, XML, Oracle, Windows 7, Windows XP, Microsoft Word, Microsoft Excel, Lotus Notes, Mac, iPhone4, iPhone5, Galaxy S3, Droid Razor, iPad3, iPad4, and Galaxy Tablet

Confidential,

QA Analyst/QA Point of Contact

Work as a Tester for the IA Portal Application, the Peach Tree Project, and the Confidential application. Confidential is a web based application that allows all Insurance Agents under any of the subsidiaries of Confidential to enter and transact all business through one main entry point. The Peach Tree project deals with branding for a new company being added to the existing CONFIDENTIAL web based database of agents and agencies, and the resulting enhancements to the CONFIDENTIAL application. The Confidential Application allows Confidential to book and manage policies and also falls under the IA Portal umbrella.

Responsibilities:

• Implemented creative test script design in order to efficiently yet effectively detect as many bugs as possible within a limited time frame
• Point of Contact for IA Portal Project
• Trained team members on writing test plans and test cases for IA Portal
• Conducted Peer Reviews for IA Portal
• Continued support in IA Portal training
• Met with Automation Lead to help determine automation scripts
• Used QC for Manual testing, defect tracking and trConfidentialability of test completion
• Identified and raised risks/Helped improve team QA procedures
• Attended daily conference calls for IA Portal to report QA status reports and defect reports with Testers, Developers, and Business Analysts
• Attended daily conference calls and maintained email communications for IA Portal to manage quickly changing requirements with Testers, Developers, and Business Analyst
• Helped train department members on how IA Portal functions and how it interfConfidentials with the various other web-based applications and databases
• Wrote instructional documents for department use on how to test the various components of IA Portal and its interfConfidentials
• Assisted BA in compiling Functional Requirements
• Performed, Integration, Regression, and End to End testing for IA Portal
• Analyzed IA Portal requirements documents
• Wrote test plans, test cases, test scripts, and test scenarios for IA Portal
• Executed test cases, reported defects, and tracked defects for IA Portal
• Coordinated with Business and IT in order to setup environment for IA Portal testing
• Analyzed Documents for Peach Tree
• Attended meetings and maintained communications to help manage quickly changing requirements for the Peach Tree project with Testers, Developers, and Business Analysts
• Wrote test plans, test conditions, and test cases for Peach Tree
• Executed test cases, reported defects, and tracked defects for Peach Tree
• Coordinated with Business and IT in order to setup environment for testing Peach Tree
• Trained team members on writing test plans and test cases for Peach Tree
• Conducted peer reviews for Peach Tree
• Functional, GUI, Integration, Regression, and End to End testing for Peach Tree
• Executed test cases for Foremost STAR
• Reported and tracked defects for Foremost STAR
• Attended daily meetings to discuss defects for Foremost STAR with Testers, Developers, and Business Analysts
• Very successful in building rapport with Developers, Business Analysts, and other team members

Environment: QC 10, QTP 10, JAVA, Windows 7, HTML, XML, Oracle, RTC, Microsoft Word, Microsoft Excel, Lotus Notes

Confidential

Client Service Associate

• Executed Stock, Mutual Fund, Options, and Foreign Currency trades on behalf of Financial Advisers Brokers
• Resolved trade related concerns and issues
• Addressed all client questions and concerns
• Conducted client outreach and follow up
• Opened client accounts/Account maintenance and follow-up

• Wrote letters and other written correspondences on behalf Financial Advisers
• Created spreadsheets and other documents for use by Financial Advisers
• Oversaw Managed Accounts and Hedge Funds
• Processed cash and securities transfers
• Researched and provided information to Financial Advisers on various products available to clients
• Answer and make phone calls/All general clerical duties
• Very successful in building rapport with clients and Financial Advisers

Confidential

College Quest Program Coordinator

• Coordinated and oversee the operations of the College Quest program
• Ensured program quotas and benchmarks are being met
• Networked and built relationships with supporting organizations and individuals
• Managed teacher achievement during program hours/Supervised volunteers
• Facilitated HEAF workshops /Provided training / Planned and coordinate events and trips
• Developed new Student Leadership Program

Confidential

Gear Up Program Coordinator

• Coordinated and oversaw all operations of the Passaic County Community College GEAR UP Program college Preparatory Program
• Ensured program quotas and benchmarks are being met
• Recruited new students/Intense follow-up of applicants/Give motivational talks and presentations
• Networked and build relationships between GEAR UP and participating/supporting organizations and individuals
• Supervised GEAR UP staff/Monitor student success
• Coordinated and administered workshops for Confidential students/Planned and coordinated events and trips
• Student enrollment quotas were and expected success throughout the academic year had been successfully met