Professional Summary

• Software Quality Assurance Analyst with almost 7 years of diverse Information technology experience in various domains like Travel, Finance, Payroll, data Monitoring and banking with emphasis on GUI Automation Testing, Manual Testing, Black Box Testing, and Backend Testing, Windows, Mac, mobile and Web based applications testing.
• Proficient in Preparing Test Plans, Test Inventories, Test Scripts, Test Scenarios, Test Designs, Test Coverage Matrices and Test Cases for both Manual and Automated Testing.
• Extensive Experience in Manual Testing and Automated Testing.
• Extensively used Windows, Web and Client/Server application testing tools like HP Mercury interactive tools LoadRunner, Winrunner, Quick Test Professional, Quality Center, TestComplete, Version One and Test Director.
• Strong experience to work in Windows and Mac environment.
• Extensive experience in User Acceptance Testing, Functional, Module, Black Box, Integration, Regression, System and Smoke Testing.
• Hands on experience in implementing QA methodologies on the basis of Quality standards like ISO, CMM levels.
• Testing skills include performing Regression, Integration, volume and stress testing as well as development, execution, maintenance of Test plans, Test specifications and Test scenarios.
• Review and validate technical documents and user guides.
• Ability to work independently or as an active member of a team.
• Proven ability to meet deadlines.
• Involvement in all phases of the Software Test Life Cycle STLC .
• Strong in Software Development Life Cycle SDLC processes and test methodology.
• Strong understanding of various software testing methodologies V-Model, Water-fall, Agile .
• Strong testing Quality Assurance experience within Agile environment.
• Good understanding of Agile software development lifecycle iterative and incremental .
• Completed Agile training course.
• Experienced with development of automated and quick testing scenarios using TestComplete, HP Mercury tools QTP, win Runner, Load Runner.
• Solid analytical and dynamic troubleshooting skills.
• Enthusiastic and aggressive to work as a self starter with very minimal inputs as well as promising and good team player ability with highly organized efforts.
• Proficient in SQL for testing database integrity.
• Ability to interact with developers and product analysts regarding testing status and maintain detail QA documentation.
• Good team player and also have ability to work independently in a time sensitive environment.
• Resolved many Tech-support issues.
• Found more than 2000 bugs in the current project.
• Attended Lean and 5S training sessions.
• Involved in Firmware testing and reported many Firmware bugs.
• Worked with Source Code System SVN.

Technical Expertise:

Operating System : Windows 95/98/NT/2000/XP/Vista/7/8, Mac OSX, IOS

Programming Language : C, .Net, SQL, PL/SQL

Database Tools : SQL Plus, SQL Query Analyzer, and SQuirrel SQL

Scripting Languages : Java Script and VB Script, HTML

Functional Testing Tools : Win Runner, QTP, TestComplete, Selenium/WebDriver,

Monkey Talk, Xcode UI Automation.

Performance Testing Tools : Load Runner 7.6/8.1/9.0

Defect Tracking Tool : Test Director, Bugzilla, Quality Centre 8.2/9.2/10

Browsers : IE, FF, Chrome, Safari

Agile Project Management Tool : VersionOne, Wiki

Professional Experience:

Software QA Engineer

Confidential

Responsibilities:

• Performed Manual Testing and Created test cases including Functional and Regression Test cases.
• Created and executed TestComplete automated Test Scripts.
• Actively participated in requirements, design and UI specifications review meetings.
• Created, designed and executed Test Plans, Test Scenarios, Test Cases and Test Reports.
• As a member of the Scrum team participated in daily scrum meetings, project status meetings as well as retrospective Sprint meetings and Sprint reviews.
• Execution of smoke tests on daily builds before the scrum meeting and reported the test results to the project team in the scrum.
• Contributed as a lead tester for the project and responsible for assigning and delegating test execution tasks to the team members.
• Meet with the product marketing team to analyze the requirements and transfer the knowledge to the QA team.
• Utilized Bugzilla as defect tracking tool.
• Worked closely with Development team, QA team and Product marketing.
• Used Xcode as a debugging tool.
• Attended usability feedback meeting and contributed many ideas for app usability improvements.
• Responsible for Peer review of the documents like Test Plans, Test Cases written by team members.
• Collected project information and submitted all reports to lead developer.
• Used VersionOne for tracking Test Cases, Stories, Tasks and test effort.
• Trained team members on troubleshooting methods and application usage.
• Participated in Bug Triage meetings.
• Tested app compatibility with different iOS devices. iPhone, iPod touch, iPad mini iPad with iOS 7.0 and 7.1 versions.
• Used Xcode for tracking Memory leak issues.

Environment:

Test Complete 10.20, VB Script, Windows 7, Mac IOS X, Android, iOS on iPhone, iPod iPad, Bugzilla, Xcode, SVN, TortoiseSVN, iExplorer, VersionOne, Wiki, Monkey Talk, Xcode Automation tool.

Confidential

Responsibilities:

• Execution of functional, Integration, UI, regression, ad-hoc and release testing.
• Responsible for defect tracking, defect reporting and defect reproducing.
• Tested applications compatibility with different browser versions on desktop IE, Firefox, Safari and Chrome , mobile phones and tablets.
• Worked closely with Development team, QA team and Product marketing.
• Utilized Bugzilla as defect tracking tool in the project.
• In Agile process, created QA sprint tasks, plan and track the progress of sprints, evaluate the risk and resolve the impediments in the sprints.
• Utilized VersionOne as project management tool to track function and regression test cases, stories, tasks and tests.
• Used VersionOne to track test effort.
• Involved in Firmware testing of HOBO U 30 logger.
• Worked closely with Developers to discuss and resolve all defects.

Environment:

Windows 7, Mac IOS X, Bugzilla, VersionOne.

Confidential

Responsibilities:

• Performed Manual Testing and Created test cases including Functional and Regression Test cases.
• In Agile process, created QA sprint tasks, plan and track the progress of sprints, evaluate the risk and resolve the impediments in the sprints.
• Underwent extensive Agile training.
• Underwent extensive Lean and 5s trainings.
• Tested applications compatibility with different platforms Windows, Linux, and Mac OS and browser versions IE, Firefox, Safari and Chrome .
• Reviewed Test Cases developed by team members.
• Worked closely with Development team, QA team and Product marketing.
• Worked closely with Developers to discuss and resolve all defects.
• Utilized VersionOne as project management tool to track stories, tasks and tests.
• Used VersionOne for tracking Test effort.
• Actively participated in requirements, design and UI specifications review meetings.
• Bugs reporting, triage, validation and report generation using Bugzilla.
• Determined the root cause and resolved many tech support issues.
• Involved in Hardware/Firmware testing of HOBO data loggers.
• Responsible for creating, maintaining executing Daily Build script in Test Complete that runs every day at 4.00 AM and exports the test results to the local server.
• Experience in working with SVN.
• Responsible for translating manual Test Cases into Automated Test Scripts.
• Created VB scripts by using descriptive programming in Test Complete.
• Responsible for building test automation frame works.
• Performed Regression Testing after a bug is fixed.
• Used Squirrel SQL to work with database objects.

Environment:

Test Complete, VB Script, Windows XP/7/8, Mac IOS X, Bugzilla, SQuirrel SQL, TortoiseSVN, iExplorer, VersionOne, SVN, jEdit.

Confidential

QA Analyst

Responsibilities:

• Preparation of Test Procedures, Executing Test cases both manually and automated test cases using HP Quick Test Pro 9.2 and HP Quality Center 9.2.
• Develop and execute test cases to test data loads, verify application rules and workflows, data security, application Dashboard and application reports.
• Write/upgrade test scripts VBScript in QTP and custom functions to validate application functionalities according to various test cases for mileage plus application.
• User Record and Playback features of QTP to test application functionalities.
• Used complex SQL to extract data for the purposes of data from Oracle databases for analysis and validation.
• Performed data driven testing using excel file in Quick Test Pro
• Reported defects using Quality center resolution of defects while retesting from the resolved build
• Assist and coordinate User Acceptance testing UAT in working one on one with end users and analysts
• Review Requirements and Design documents to better understand application logic and application flow.
• Was involved in Functional, Integration, and Regression Testing Mileage Plus application and also made sure that new build was compatible with all the browser at every phase of testing.
• Execution of Performance Test cases and estimating the performance of the application like Load Testing and Stress Testing using Load Runner.
• Tested the application on Firefox, IE6.0 IE7.0 as a part of Workstation compatibility testing to maintain cross-browser functionality
• Performed database testing using SQL and developed SQL Queries for backend testing in Mileage Plus application.
• Prepared test related reports Test Coverage Reports, Defect Reports etc and matrices RTM Requirements Traceability Matrix
• Close coordination Development team for application tuning and performance tuning , and followed Agile process and interacted with Scrum Master on regular basis.

Environment:

HP Quality Center 9.2, Manual, QTP 9.2, Load runner 9.0, VBScript, Oracle 10g, IE 7/6, PL/SQL, UNIX, SQL.

Confidential

QA Analyst

Responsibilities:

• Involved in SQA Analysis, Design, and Testing of the Beneficial Savings Bank's application.
• Performed manual testing on different modules of the application.
• Involved in functional, load, performance, stress and regression testing of the Beneficial Savings Bank web application.
• Extensively used Win Runner to check the functionality to the web application.
• Worked with GUI checkpoints, Bitmap checkpoints, Database checkpoints in Win Runner while doing the functional test on savings account web application.
• Used Rapid Test Script wizard to learn descriptions of GUI objects and to generate tests.
• Used different recording modes, Context Sensitive and Analog record modes as per the functionality of the test.
• Conducted Synchronization tests to check whether the application is working as per the functionality or not.
• Conducted Data-Driven test and also used regular expression to enable Win Runner to recognize objects.
• Configured the GUI map properties, which helped Win Runner to identify a custom object during testing.
• Worked with SQL for testing database testing.
• Used VuGen utility to record user actions scripts and parameterized correlated many dynamic changing values.
• Using Load Runner Analysis utility analyzed the response time of most frequently used transactions and found out bottlenecks in the environment.
• Worked with Requirement Manager, Test plan Manager, Test lab Manager and Defect Manager to develop requirements, test plans, test plan schedule and defects respectively using Quality Center.
• Developed Defects summary graphs.
• Prepared the test documents containing the test plans, test cases, testing procedures and test methodologies.

Environment: HP Mercury Interactive LoadRunner 8.1, Manual Testing, WinRunner 7.5, Unix,J2EE Quality Center, Test director, ASP3.0, Oracle 9i, Internet Explorer 6.0, Windows NT/2000/XP