SUMMARY

• Software Quality Assurance Test Manager with 13+ years of experience in testing methodologies including Agile and Waterfall.
• Good experience in Scrum Master and having SCRUM Master Accredited Certification.
• Project management, resourcing, estimations and budgeting.
• Managing 17 QA/UAT teams Confidential CenterPoint Energy.
• Managed 9 teams of 33 global QA resources in Confidential .
• Excellent experience in handling Onsite and offshore different Scrum teams.
• Experience in maintaining requirements in Confluence, Tracking and linking in JIRA.
• Experience in Android mobile, IOS iPad and Mobile Web testing.
• Experience in Mainframe Testing and Database testing.
• Very strong knowledge in project estimations and maintain QA deliverables.
• Tremendous experience in Test Management Tool Team Foundation Server, Test Manager, JIRA, Quality Center and HPALM.
• Experience in Webservices SOAPUI and REST API Testing.
• Good experience in writing SQL queries in TOAD/SQL Developer/QMF.
• Strong knowledge in WMS Manhattan
• Knowledge on Automation and Performance Testing.
• Excellent in software testing life cycle including test plan, test strategy, test case creation, test execution, test reporting, defect maintenance and test closure reports.
• In - depth knowledge of the software development life cycle (SDLC) and excellent analytical and programming skills.
• Tremendous experience in Testing Mainframe applications (Unit, Functional, Integration, System testing, End to End and Regression Testing).
• Excellent knowledge in end-to-end development of software products from requirement analysis to system study, designing, coding, testing, de-bugging, documentation and implementation. Led team in Requirements, Design and Development and Testing phases.
• Extensive knowledge on Analysis, Designing of Documents like Technical requirement documents (TRD), specification design documents (HLD and LLD) and Unit Test Plan.
• Worked on all phases of the project development life cycle right from Feasibility Study to Post-Implementation support.
• Strong experience in generating daily/weekly/monthly status reports and metrics.
• Extensive experience in creating the Test completion and test summary reports.
• Comprehensive problem-solving abilities, good verbal and written communication skills.
• Certified in Quality Assurance from International Software Testing Qualification Board (ISTQB).
• Having Domain knowledge in the areas of Airlines, Insurance, Telecommunications, Retail, Learning and Pharmaceuticals.

TECHNICAL SKILLS

Operating Systems: Windows NT/2000/XP/8.1, DOS, UNIX, OS/390, Z/OS, MVS/ESA

Database: DB2, IDMS, ORACLE andSQL

Languages: COBOL, JCL and Proterm

Tools: TFS, Test Manager, Confluence, JIRA, Leankit, Teamforge, HPALM, HP Quality Expeditor, Selenium, UFT, ChangeMan, Ultra Edit and FileZilla, Load Runner Centre, File-Aid, Endeavor, QMF, SPUFI, NDM, FTP, Panvalet, RCQ, TSO/ISPFRACF, Putty, QMF for Windows, Platinum Tools, TOAD for DB2, SQL DeveloperPC Applications: MS-Word, MS-Excel, MS-Office, MS-Powerpoint and VISIO.

Testing: Mainframe Testing, Functional Testing, Automation Testing, Web Services Testing, Mobile Testing, SOA and Web Testing

PROFESSIONAL EXPERIENCE

Confidential, TX

Test Manager/Test Coordinator

Responsibilities:

• Worked as Test Coordinator/Manager works with Program Manager, project managers and leadership teams.
• Managing 4 portfolios of 17 projects test deliverables.
• Gather daily status and issues from teams and provide daily status reports to stake holders.
• Attend daily standup calls and share to the teams on priority tasks and focus on testing.
• Participate in weekly leadership program level meetings and talk on test activities.
• ALM administrator, maintain users, release schedules, test cases, test execution and defects
• Using HPALM for test cases management and defects management.
• Work with project managers and QA teams in testing of all the requirements of testing.
• Participating in daily standup meetings and providing information on activities done.
• Representing from QA team in all meetings and involving in the migration of fully tested requirements into Production Systems.
• Participate in Release deployments and do post implementation validations.
• Work with 17 teams understand issues and removing impediments.
• Review deliverables, provide suggestions, recommendations, mentor and motivate team members
• Create test plan and scenarios document for all the requirements.
• Mentor team members on test scenarios and test cases development
• Defects management and conduct defect triage meetings.
• Develop and maintain relationships with project team members and business users.
• Advice stakeholders about the quality of project, raise outstanding issues/risks and work with team to mitigate risks.

Confidential, MN

Quality Assurance Consultant

Environment: SSRS Reporting Tool, .Net, C#, SQL Server, IBM iSeries, DB2, HPALM, Version One

Responsibilities:

• Working as Quality Assurance consultant involves in requirements discussion with product owner, business analyst and developers.
• Analyze requirements and provide estimates.
• Create test scenarios and test cases.
• Participating in daily scrum meetings and providing information on activities done.
• Participate in Iteration Demo and share the achievements of the respective Iteration to business users.
• Participate in planning meeting and Retrospective meetings.
• Participate with team in user stories grooming and maintaining Scrum boards.
• Working with Business Analysts and Development teams in testing of all the forms and barcodess CIMax and Web Print Central testing.
• Send daily and weekly status reports to project team.
• Create test data, validate and execute them in HPALM.
• Defects logging and conducting defect review meetings.

Confidential, TX

Core Support Test Manager

Responsibilities:

• Working as Test Manager, project management, identifying core support tasks and allocating to respective team.
• Managing Onsite and Offshore Functional, automation and Security testing teams of 33 global QA l resources.
• Maintain daily releases details, testing status reports and publish to client for bi-weekly invoice.
• Participate with team in user stories grooming and maintaining Scrum boards.
• Using Microsoft Team Foundation Server tool for requirements review and defects management.
• Using Microsoft Test Manager for test case designing and execution.
• Working with Business Analysts and Development teams in testing of all the Commercial portfolios applications testing.
• Participating in daily scrum meetings and providing information on activities done.
• Representing from QA team in all meetings and involving in the migration of fully tested code into Production Systems.
• Participate in Release deployments and do post implementation validations.
• Provide regression testing support using Selenium and SeeTest tools.
• Work with team members in understanding issues and removing impediments.
• Review deliverables, provide suggestions, recommendations, mentor and motivate team members
• Gather daily status and issues from teams and provide daily status reports to stake holders.
• Review user stories to understand testing requirements and provide estimations.
• Create test plan and scenarios document for all the releases.
• Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.
• Mentor team members on test scenarios and test cases development from System Requirements and System Design Documents.
• Defects management and conduct defect triage meetings.
• Maintain regression test suites and other test case repositories.
• Develop and maintain relationships with project team members and business users.
• Work collaboratively to identify solutions and resolve variance from product/application specifications.
• Advice stakeholders about the quality of project, raise outstanding issues/risks and work with team to mitigate risks.

Confidential, TX

Test Manager

Environment: Object C, SQL Server, IOS, Android, Windows, Mobile Web, SEETEST, Team Foundation Services, Test Manager, REST API, Mobile, IPAD and Tablet testing

Responsibilities:

• Working as Test Manager, project management and allocating tasks to teams.
• Managing Onsite and Offshore Functional teams of 13 global QA resources.
• Participate with team in user stories grooming and maintaining Scrum board.
• Using Microsoft Team Foundation Server tool for requirements review and defects logging.
• Using Microsoft Test Manager for test case designing and execution.
• Working with Business Analyst and Development teams in testing the United Customer Mobile App in IOS and Android.
• Participating in daily scrum meetings and providing information on activities done.
• Representing from QA team in all meetings and involving in the migration of fully tested code into Production Systems.
• Participate in Release deployments and do post implementation validations.
• Provide support from Mobile for other channels testing like .COM, Kiosk, Seat Map, Aero, Compass.
• Work with team members in understanding issues and removing impediments.
• Review deliverables, provide suggestions, recommendations, mentor and motivate team members
• Work with team members in testing the IOS, Android, Windows Mobile testing.
• Gather daily status and issues from team and provide daily status report to stake holders.
• Collect and maintain weekly status reports and monthly metrics.
• Review user stories to understand testing requirements and provide estimations.
• Creating test cases, executing in IOS, Android and Windows Mobile devices.
• Create test plan document for all the releases.
• Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.
• Mentor team members on test scenarios and test cases development from System Requirements and System Design Documents.
• Defects management and conduct defect triage meetings.
• Maintain regression test suites and other test case repositories.
• Develop and maintain relationships with project team members and business users.
• Work collaboratively to identify solutions and resolve variance from product/application specifications.
• Advice stakeholders about the quality of project, raise outstanding issues/risks and work with team to mitigate risks.

Confidential, AR

Test Lead

Environment: JAVA, Angular JS, iOS, Android, Airwatch, Mainframe, COBOL, UFT, HPALM, JCL, File-Aid, DB2, QMF, SPUFI, QMF for Windows, TOAD, SQL Developer, SOAPUI, REST API, Selenium, Load Runner, ORACLE, Windows Tablet and Mobile testing

Responsibilities:

• Worked as a Test Lead, project/test management, estimations, resource management and allocating tasks to scrum teams.
• Managing 6 different application teams of 34 global QA resources.
• Participate with Business in requirements gathering, user stories grooming, technical discussions and Maintaining Scrum boards.
• Maintain requirements in Confluence, link them in JIRA and track the life cycle of sprint/release.
• Working with product owner in maintaining, product backlog, sprint backlogs and user stories prioritizing.
• Participating in Release Planning meetings, Sprint Planning meetings, Scrum meetings, Demo sessions and Retrospectives.
• Participating in daily scrum meetings and providing information on activities done.
• Representing from QA team in Change Management Board Meeting (GO/NO GO meeting) to migrate the fully tested code into Production Systems.
• Work with QA teams in understanding issues and removing impediments.
• Review deliverables, provide suggestions, recommendations, mentor and motivate team members
• Helping team in writing SQL queries and database testing.
• Work with team members in Webservices SOAPUI testing and REST API testing.
• UFT and Selenium automation testing and mentoring team in effective way of automating the applications.
• Work with business users, architect, Tech lead and get non-functional requirements for performance testing. Execute performance testing scripts in Load Runner, monitor and provide hourly updates to stake holders. Analyze issues, response times and recommend stake holders about performance of the application.
• Mobile Testing in Android, IOS, Windows devices likeIPad Tablet and Motorola MC40.
• Gather daily status and issues from team and provide daily status report to stake holders.
• Collect and Maintain weekly status reports and monthly metrics for all 6 teams.
• Review user stories to understand testing requirements and provide acceptance criteria.
• Analyzing requirements and providing test estimations.
• Creating test cases, executing in mainframe and Angular JS/Java environments.
• Maintain test/stage environments with proper test data.
• Experience in Mobile testing using Emulator and devices for Android mobile and IOS iPad testing.
• Modifying the JCL jobs and executing them in Mainframe.
• Mapping the files in File-Aid and validating the data.
• Monitoring & Reviewing Deliverables and Collecting Metrics for the project.
• Create test plan document for all the sprints/releases.
• Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.
• Mentor team members on test scenarios and test cases development from System Requirements and System Design Documents using HPALM.
• Defects management and conduct defect triage meetings.
• Maintain regression test suites and other test case repositories.
• Develop and maintain relationships with project team members, third party service partners, and business users.
• Work collaboratively to identify solutions and resolve variance from product/application specifications.
• Sharing daily and weekly testing status reports to stakeholders.
• Provide support to business teams in User Acceptance Testing (UAT) phase of the project.
• Advicestakeholdersabout thequality of project, raise outstanding issues/risks and work with team to mitigate risks.
• Participating in cross domains/skills knowledge transfer sessions within the team and providing test knowledge to business users.

Confidential, IL

Test Lead

Environment: JAVA, HPQC, COBOL, JCL, File-Aid, DB2, CICS, QMF, SPUFI, TOAD for DB2, PuttyUltra Edit, File Zilla, Oracle SQL Developer

Responsibilities:

• Worked as Test Lead and reporting to the Quality Assurance Lead/Manager
• Review documentation to understand testing requirements, test environments and objectives.
• Analyzing requirements and providing test estimations
• Creating test cases and executing in Java and mainframe environments
• Modifying the JCL jobs and executing them in Mainframe.
• Mapping the files in File-Aid and validating the data
• Monitoring & Reviewing Deliverables and Collecting the Metrics for the project.
• Verifying the complete details in the RMS.
• Lead the development of test plan document for all the projects.
• Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.
• Guide team members on test scenarios and test cases development from System Requirements and System Design Documents using HP QC.
• Manage defect management and conduct defect triage meetings.
• Identify and assess testing risks using a systematic approach.
• Maintain regression test suites and other test case repositories.
• Coordinate testing of applications/products supported as per project plan.
• Provide subject matter expertise on specific application usage or area of knowledge
• Develop and maintain relationships with project team members, third party service partners, and client areas as appropriate
• Work collaboratively to identify solutions and resolve variance from product/application specifications.
• Prepare daily testing status report.
• Provide support to the User Acceptance Testing (UAT) phase of the project.
• Contribute to continuous improvement of testing solutions.
• Advise QA Lead/Project Manager regarding overall quality of project. Raise outstanding issues through established channels (QI).
• Work effectively as a team, supporting other team members in achieving project/ business objectives.
• Participate in knowledge transfer within the team and with business units.

Confidential, AR

Test Lead

Environment: WMS Manhattan, RMS, Mainframe batch, CICS Screens, MQ Series, HPALM, JCL, DB2, IMS, File-Aid, QMF, SPUFI, Putty, Appwatch, Platinum ToolsTOAD for DB2 and QMF for Windows.

Responsibilities:

• Worked as Test Lead, involved in Analysis, Test Plan preparation, System Testing, Integration Testing, End to End Testing and Regression Testing.
• Providing estimations and maintains the release schedules.
• Assigning work to the team members and reviewing the tasks.
• Maintaining QC design and execution status reports.
• Creating test cases and executing in mainframe environment
• Modifying the JCL jobs and executing them in TSO.
• Mapping the files in File-Aid and validating the data
• Review the item life cycle and verify the data in the RMS.
• Verify the data flow from Ecommera (OMS and .com) application (Item Extract, PO Extract, Vendor Extract, Store Invoice Extract, PO Receiving, Store Invoice Receiving, Inventory Balance, Inventory Adjustment, Fulfillment, Orders, Fulfillment Order Acknowledgements, Cancel Order, Shipping Confirmation, TLogs, Return Confirmation) to WMS Manhattan and vice versa.
• Validate the entire flow and all transactions in the Retail Management System (RMS).
• Defect creation and maintain defects status tracker.
• Attending all the Review Meetings with Clients, Customers and other Vendors
• Communicating with all the stake holders.
• Communicating work status with QA Lead/Manager.
• Creating Metrics Report for the projects.
• Sending Daily and Weekly Status Reports to all stakeholders.
• Providing support to business team during E2E testing and UAT testing.
• Preparing Daily/Weekly Status Reports, Updating Bimonthly Project Plans.
• Participating in weekend-production-supports meetings and Coordinating support activities between different application teams.
• Reviewing software components and associated quality control documents.
• Involved in UAT and helped business users to test the solution before implementation.

Confidential, AR

Test Lead

Environment: WMS Manhattan, RMS, Mainframe batch, CICS Screens, MQ Series, HPALM, JCL, DB2, IMS, File-Aid, QMF, SPUFI, Putty, Appwatch, Platinum ToolsTOAD for DB2 and QMF for Windows.

Responsibilities:

• Worked as Test Lead, involved in Analysis, Test Plan preparation, System Testing, Integration Testing, End to End Testing and Regression Testing.
• Review the item life cycle and verify the data in the RMS.
• Verify the data flow from Ecommera (OMS and .com) application (Item Extract, PO Extract, Vendor Extract, Store Invoice Extract, PO Receiving, Store Invoice Receiving, Inventory Balance, Inventory Adjustment, Fulfillment, Orders, Fulfillment Order Acknowledgements, Cancel Order, Shipping Confirmation, TLogs, Return Confirmation) to WMS Manhattan and vice versa.
• Validate the entire flow and all transactions in the Retail Management System (RMS).
• Providing estimations and maintains the release schedules.
• Developing test scenarios, test cases and executing in HPQC.
• Defect creation and maintain defects status tracker.
• Maintaining QC design and execution status reports.
• Reviewing the tasks and mentoring the team members.
• Attending all the Review Meetings with Clients, Customers and other Vendors
• Communicating with all the stake holders.
• Communicating the work status with QA manager.
• Preparing Metrics Report for the projects.
• Creating Daily and Weekly Status Reports to all stakeholders.
• Providing support to business team during End to End testing and UAT testing.

Confidential

Analyst

Environment: Quality Centre, JCL, COBOL, DB2, File-Aid, QMF, SPUFI, Panvalet, RCQ and

Responsibilities:

• Involved in Analysis, Test Plan preparation, System Integration TestingandRegression Testing.
• Providing estimations and maintains the release schedules.
• Creating test cases and executing in mainframe environment
• Modifying the JCL jobs and executing them in TSO.
• Mapping the files in File-Aid and validating the data
• Defect creation and maintain defects status tracker.
• Maintaining QC execution status reports.
• Reviewing the tasks.
• Communicating work status with Onsite Lead and Manager.
• Metrics Reports creation for the project.
• Creating Daily and Weekly Status Reports and sharing toall stakeholders.

Confidential

Application Developer/QA

Environment: COBOL, JCL, CICS, VSAM, DB2, MQ Series, ChangeMan, Expeditor, QMF, SPUFINDM, Quality Center and Panagoan.

Responsibilities:

• Analyzed and enhanced programs in COBOL, JCL, DB2, IDMS, VSAM and CICS.
• Coded new programs and changed existing programs.
• Reviewed the programs and provided comments.
• Prepared the Unit test cases and performed unit testing.
• Performed System Functional testing and System IntegrationTesting.
• Developed System testing, Integration testing and Regression testing test cases, Executed in HPQC.
• Maintained defect status tracker and conducted defect triage meetings.