SUMMARY

• Worked extensively in Telecom, Services and Health Care & Insurance industries using SQL and QTP for automation testing.
• Expert in preparing test plans, scripts, strategies and executing test scenarios. Expert in waterfall and agile software development methodologies.
• Experienced in backend testing by writing complex SQL queries.
• Expert in Functional, Regression, Smoke testing, Load testing and User Acceptance testing.
• Around 6 years of experience in Quality Assurance and Software testing.
• Expert in preparing Test Plans, Test Cases and Test Scripts from requirements and Use Cases
• Expert in Automated and Manual testing of windows and web based applications.
• Involved in Functional, Regression and System testing using Manual and Automated testing tools like WinRunner and Quick Test Professional
• Skilled in writing complex SQL queries in Oracle.
• Created/executed automated test scripts using QTP descriptive programming.
• Experienced in User Acceptance testing.
• Expert in Conducting Smoke testing.
• Expert in black - box and white-box testing.
• Validated pipeline flow into TrueComp datamart.
• Extensive Experience in Cross browser, Cross platform testing.
• Good skills in Documentation of Test Cases and Test Results.
• Strong in analyzing of Business Requirements Documents, Functional Requirement Documents, Test Plans, Test Cases, Test Scenarios and Risk assessment.
• Involved in Defect management and used tools such as Jira and QC
• Good exposure to RUP and CMM.
• Performed Data Driven testing using test data from files, synchronization points, verified text and captured, recorded and played back test scripts and analyzed the status.
• Possess an ability to understand the customer’s point of view, a strong desire for quality
• Expert in testing database applications using Oracle and SQL Server.
• Participated in review meetings and peer to peer reviews.
• Excellent interpersonal skills and capable team player.
• Experienced in dealing with Object Oriented and Web based applications.

TECHNICAL SKILLS

Testing Tools: Mercury Tools (Quick Test Pro, Win Runner, Quality Center), Soap UI

Operating Systems: UNIX, Windows, Linux

Architecture: J2EE

Languages: C, Java, JSP, VB.Net, VB Script

Source Control: Rational ClearCase, Microsoft SourceSafe

GUI: IBM RAD, Visual Studio

Database: Oracle 8i/9i/10g, SQL Server, MS Access

Internet Tools: JavaScript, VBScript

Methods/Models: Rational Unified Process, Agile, SEI/CMM

PROFESSIONAL EXPERIENCE

QA Consultant

Confidential

Responsibilities:

• Developed detailed Test Plans, Test Scripts and Test Cases in Quality Center.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Participated in conducting Manual and automated Tests with QTP.
• Optimized QTP scripts for Regression testing of various applications.
• Enhanced, modified and executed QTP scripts using VB Scripting.
• Performed Database and XML Check Points in QTP scripts to validate data.
• Performed Back-end testing using SQL queries to validate data .
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters.
• Wrote functions for the parameters to read new data from data table for each iteration.
• Developed & maintained the traceability matrix between requirements and test cases.
• Involved in analysis and study of functional specifications for enhancement of existing Functionality.
• Worked on VB script for descriptive programming.
• Responsible for GUI Testing, System Testing, Regression Testing and Acceptance Testing.
• Interacted with programmers to identify and resolve technical issues.
• Participated in Defect review meetings with both the Business and developers
• Participated in weekly review meetings and GO/NO-GO meetings.
• Developed Defect Summary Report and Test Summary Reports for day to day activities.
• Reported the activities to Project Managers.
• Worked on multiple projects based on the priority.

Environment: Mercury Quality Center, QTP 10.0, SQL Anywhere 9, ASP. Net, C#.NET, XML, Java script, ASP, Share point, Oracle, VBScript.

QA Consultant

Confidential, VA

Responsibilities:

• Involved in analyzing Business requirements/Product Design documents, specifications and development of Test Scripts, Test Cases and executing & reviewing them.
• Develop, maintain and conduct smoke test cases for QA environments.
• Responsible to deliver high-quality information systems by leading the effort to plan, execute, and document results of new system capabilities.
• Worked on various mobile device applications (iPhone, Blackberry, Android).
• Testing the application developed using various mobile technologies including J2ME, Blackberry, Android, .Net Technology etc.
• Coordinated and worked along with the development and business teams. Controlled testing projects at every step of the quality cycle from test planning through execution to defect management.
• Prepared the test plan and test cases based on the business requirements of the client.
• Captured the SQL statements from the application execution and manually checked the results.
• Involved in Creating Order Management/Provisioning Test Cases for New Order.
• Tested the website for all the functionalities.
• Coordinating with the users and development team both onsite/offshore teams.
• Involved in manually testing various modules of the application to ensure application stability and functionality.
• Worked with different modules of an application like AMSS, CRM, OMS and AAM.
• Involved in Testing of the WiMAX devices like PCCARD, MODEM for XOHM network.
• Written Test Cases for Provision and activation of Devices.
• Involved in Testing of End to End flows from registering of Products to the Provision of Products in respected applications.
• Worked on Amdocs Billing application Enabler and running of billing jobs for OC and RC charges.
• Generated Automated Script using Load Runner.
• Tested Cross Browser Functionality.
• Worked with UNIX shell Scripting and running of UNIX jobs through Amdocs Monitoring Control.
• Involved in execution of Customer Registration flows from Portal and Amdocs CRM Customer Care.
• Worked on OMS tool for verification of order and the Provisioning of the order in the downstream applications like Subscriber profile, Amdocs Activation Manger.
• Worked on Amdocs CRM and Verified the customer Information, Billing activities Device suspension and Resuming services activities.
• Worked with Amdocs AMSS application and verified the user activities Performed on AMSS like changing the billing information, username, order confirmation.
• Tested Interfaces between the application like Amdocs OMS and CRM.
• Worked with Load Runner to test Performance of the XOHM website during heavy loads.
• Tested the XOHM Portal on Different Browsers IE6, IE7, Firefox and Safari.

Environment: Amdocs CRM, OMS, AMSS and AAM, Enabler, Web Logic, J2EA/R, CM, JAVA, J2EE, EJB, AJAX, SOAP, XML,HTML,AMC,SQL,UNIX,JavaScript,Web Logic Server, IIS, Mercury Quality Center9.2,Toad 7.3, Oracle SQL server, Change Synergy,HP UNIX, Windows XP Professional.

QA Tester

Confidential, PA

Responsibilities:

• Worked with test Management using Quality Center.
• Created automation scripts using QTP descriptive programming.
• Developed reusable functions using shared repository in QTP for verifying Producer Compensation.
• Created and executed automated test scripts using QTP for functional, integration and regression testing.
• Defined types of tests and identified the objectives.
• Created test plan, test cases and test scripts and followed Agile development process.
• Defined test goals for sprints (Agile Process).
• Verified Process flow by writing and executing SQL queries and stored procedures using Oracle PL/SQL developer.
• Conducted functional, integration and regression testing of Web Services using Soap UI.
• Participated in automation development review meetings.

Environment: Actuate eRD Pro, Oracle 10g, Java, UNIX, Soap UI 2.5, QTP 9.0, QC 9.0

QA Tester

Confidential, Louisville, KY

Responsibilities:

• Manage requirements using Test Director.
• Involved in complete development of Software Development Life Cycle (SDLC)
• Involved in testing of all the modules manually.
• Performed installation and configuration of software required for testing.
• Prepare master test plan for the system integrated and regression testing.
• Prepared test plan, test case and test scripts by using Test Director.
• Developed traceability matrix between requirements and test cases.
• Functional testing the STC Reports.
• Verifying STC, CBR system effectiveness by comparing schedule saves against cases.
• Call history analysis and metrics collection to identify potential problems in a batch.
• Verifying and re-running payment process.
• Scheduling batch jobs using cron tabs and maestro.
• Writing shell scripts for input file validation, ftp and loading
• TWorked with SQL queries and Unix shell scripts.
• Defect tracking was done using the Test Director.
• Use Test Director to document the test results
• Interacted with developers and Users to resolve critical and major bugs.

Environment: Mercury Test Director 8.0, Java, J2EE, Weblogic, XML, Oracle, Actuate, SOAP, MS-Office, Windows 2000, Unix.