SUMMARY

• A dynamic IT professional with Six years of experience in Software Quality Assurance, Testing, Development and Deployment of Test Planning, Test cases, and Testing Methodologies. Extensive experience in Client/Server, Web based and Mobile apps testing.
• Strong understanding of the Software Development Life Cycle (SDLC), QA Life Cycle (STLC) following different methodologies Waterfall, Agile, V - Model…etc.
• Involved in Unit Testing, Experience in Black Box testing like Functional Testing, Adhoc, Exploratory testing, UI, Usability Testing, Regression Testing, Integration Testing, Browser compatibility testing, Positive and negative Testing, System Testing, Data base Testing, Android API Testing.
• Experience in mobile Testing on various devices and various platforms like IOS, Android and windows.
• Extensive experience in Manual Testing and Automation using Tools Quick Test Pro (UFT), Selenium on applications developed in Java, .NET, SQL Server and Oracle on UNIX, Windows.
• Experience in windows Based applications, client server, web Applications, ETL, SOA, EDI, Business Intelligence and mobile apps.
• Expert in installing and configuring Automated Tools, Test management tool Quality Center (ALM) and Test Environment setup.
• Expert in Creating, executing, coding and enhancing the VB scripts using QTP(UFT) for each Sprint functionality & Regression testing of the web Application
• Well versed in Creating Framework for automation testing in Quick Test Pro (UFT).
• Expert in creating custom function VB script and reuse in the framework.
• Good Knowledge of Software Engineering Methodologies like Agile(Scrum)
• Expertise in Analyzing Business Specifications and develop Test Cases and Test Scripts and execute them.
• Excellent working knowledge in design& implementation of all QA Test strategy plans for both Manual and Automation as demanded by the AUT.
• Ability to interact with developers and product analysts regarding Testing Status and Defect & Change Tracking using ALM.
• Expertise in Problem Solving and Tracking Bug Reports using Bug Tracking Tool ALM
• Excellent Team Member with good Communication and Interpersonal skills.

PROFESSIONAL EXPERIENCE

Sr. QA Analyst

Confidential, NJ

Responsibilities:

• Implemented test tools and processes for Quality Engineering across the enterprise. Participated in selection of testing tools Unified Function Testing tool.
• Created a test Framework for automating the Custom reports using UFT
• Created Test Conditions for each report to minimize test effort and maximizing the coverage.
• Provided the Test Estimates for each testing task and report the Progress daily.
• Created Functional Library from scratch in UFT using Vbscript and created test scripts using those functional libraries.
• Parameterize the script using actions, debatable (Excel) and Environment Variables.
• Created share object repository and parameterized the object properties when required.
• Enhanced the script using Synchronization Points in UFT.
• Capture the Test logs as much as possible and created recovery scenarios for smooth execution.
• Maintained the Test scripts and Defect in Application life cycle management (ALM)
• Query the database (SQL Server\Oracle) to verify the in reports using SQL.
• Validated the Lookup filter like Market, Product, Measure, Time period, Chanel in each report.
• Debug and reproduce steps for the Issues that are not reproduced all the time.
• Trained and Assist manual testers about Automation using UFT
• Interacted with SCRUM team and SRUM master to discuss and resolve defects and their priorities in daily QA meetings to resolve issues and active member in Request for change (RFC) Board.
• Raise an alert when an important issue is likely to put a project in Risk

QA Analyst

Confidential, VA

Responsibilities:

• Listen to product design discussions and write test plans from the requirements, specifications and test strategies
• Implemented test tools and processes for Quality Engineering across the enterprise. Participated in selection of testing tools and Templates. wning oversight of smaller testing team or process improvement work and collaborating with teammates on larger initiatives
• Understanding customers’ needs of the testing tools or processes and driving process improvements
• Collecting data and information and using analytics and reporting to provide transparency
• Creation of automation framework and automation standards for the team.
• Conducted regression testing using Unified Functional Testing (QTP/UFT) for the fixes and enhancements.
• Coded in VB Script and deploy automated regression test suites.
• Executed scripts with different sets of data using Data Driven Testing in UFT.
• Creating and Configuring for the standard and custom objects.
• Parameterize property values for objects, writing the VB script with and without Object Repository
• Tracking and resolving tool or process breakdowns, Identify and implement improvements.
• Acting as a subject matter expert for HP Application Lifecycle Management (ALM) to effectively partner with testing community to achieve desired outcome.
• Work under general supervision to monitor software quality and associated business/technical risks across the software development lifecycle.
• Define and analyze technical risk for new and modified software products, then document, perform and interpret functional tests to mitigate risk based on Master Data Management.
• Performed varied and complex assignments of the software testing functionality.
• Investigate and resolve operational problems in conjunction with other technical personnel.
• Work closely with the engineering teams to have automation & Test Driven Development thought through Confidential every stage of the product lifecycle.
• Use bug tracking tool ALM to report bugs Analyses test results and Reports results

QA Analyst

Confidential, MA

Responsibilities:

• Involved in analysis on requirements and identifying business gaps for mobile and web apps.
• Involved in Functional Study of application and validating according to the requirement.
• Involved in preparation of Test Cases from Use Cases and Test case execution.
• Involved in Test Case Reviews and requirement updates.
• Involved in Smoke, Functional Testing, System Testing, Integration Testing, Regression Testing.
• Involved in defect tracking, reporting and Preparation of defect report and test summary report.
• Create the Test Mobile devices test environment using perfecto mobile.
• Create test strategy for IOS, Android and windows OS
• Bug reporting directly to the client as this is majorly a testing project.
• Coordinating with the development team to fix the issues, reported in the Integration testing.
• Involved in ensuring the Workflow functionalities are implemented as per the requirements.
• Perform Testing of Optimum application on windows, android and IOS devices
• Performed mobile apps testing using perfecto mobile test environment.
• Execute the selenium automation scripts in Optimum regression testing.
• Involved in Testing of Optimum Cable box using Comtrol Device manager
• Work closely with the software developers to analyze, debug and resolve bugs
• Develop, maintain and document a thorough knowledge and understanding of the application.
• Maintain a positive team atmosphere with peers and management.
• Tackle any testing tasks big or small head on, with limited questions.
• Define the Release Process and Implement the best practices in the industry
• Administrate the Quality Center and upgrade Quality center 10 to ALM 11.0
• Involved in automation Team Implementing the automation of various applications
• Validating Migration Data from third party systems(Tivoli help desk and Remedy help desk)
• Expertise of validating mapping of ITIL processes to the tools
• Tested the Reports in the third party reporting system Business Objects
• Familiar with Global Delivery concepts like transition, continuous improvement
• Integration testing of CA SD with other tools like Active directory, CA catalog through Web services.
• Involved in Programming with VBScript to write reusable functions, and Setting up the startup files for the loading the libraries and configuration in UFT(QTP)
• Executed scripts with different sets of data using Data Driven Testing in UFT.
• Creating and Configuring OR for the standard and custom objects using Virtual object wizard.
• Parameterize property values for objects, writing the VB script with and without Object Repository.
• Worked with Shared and Associate Object Repository and Object Spy in UFT.
• Validated SM modules: Incident Management Module, Problem Management Module, Request Management Module, Service Catalog & SLA
• Performed data validation and data integration using SQL queries

Test Engineer

Confidential, FL

Responsibilities:

• Worked Independently and large Team Teams AURA, Reporting and CET and interact with clients CET masters
• Independently create Framework and Create automated test scripts in QTP for System Testing.
• Create the System Test Cases for each iteration and the Release Test cases
• Create necessary Test Reports and Ensure traceability of Test Cases to Stories/requirements
• Execute Test Cases for System Testing and Release Testing
• Create and manage the Test Data for each iteration
• Check the transformation of data in ETL process from Data mart to EDW
• Test The Data Cubes that are built in SSAS with the mapping design documents.
• Test the Complex reports in SSRS and share report in the Dashboards.
• Performed data validation and data integration using SQL queries manually
• Identify the project areas responsible for the defect and coordinate timely resolution
• Verify quality of defect resolution and Review Story Cards and requirements
• Log defect status in Quality Center and communicate results in accordance with project communication procedures

Test Data Analyst

Confidential, GA

Responsibilities:

• Analyzed Business requirements, Functional Specification Documents and created Requirement hierarchy in Quality Center.
• Performed HIPAA analysis and assessment for the claims by following HIPAA rules and regulations.
• Submitted claims from different input ways like 837, mainframe and web portal and verified the claims loaded to correct platform by checking 997 acknowledgements for further processing.
• Involved in the Benefit and Coverage coding in Blue Exchange for Confidential Ohio
• Involved as data needs of e-portal (R-10) and Webservices Data needs
• Using the eFDE and Facts application entered the 837 Facility and 837 Professional claims.
• Tested the claims from Trizetto Facets to NPS, and eFDE to NPS are priced similarly.
• Execute the claims testing in the model office of NASCO Processing System (NPS).
• Modified diagnosis code, subscriber number, procedure code for pended claims using EEC.
• Tested with multiple servers like (SIT, UAT, and PRODUCTION).
• Working with multiple groups with different Dialed Number Identification Service (DNIS) - The phone number the caller dialed to get to the IVR system.
• Participation in scrum meetings to update the project status to the customer.
• Provide test data to different FSA, HMO, HSA, HRA, POS and PPO Products.
• Verified exclusion, dollar max, ITS Home and ITS Host claims.
• Written multipleTest Cases(Unit, System, Integration) for multiple transactions include 837I, 837P, 835, (both inbound and outbound) transactions
• Handle and manage productionEDIgatekeeper processing exceptions, issue escalation Responsible formonitoringtheprocessingtheclaim inputand response files, query input and response files which are transmitted using the ANSIX12/270/271Entitlement query transaction set (version 4010AI)
• Identifiedmissing/duplicatetransmissions-such as claims, acknowledgements, and Daily acceptances reports and confirm daily835 outboundfiles transmitted.

QA ANALYST

Confidential, GA

Responsibilities:

• Designed and developed Automation Frame work (Data driven and Function Driven), detail Test Plan and Test Cases using functional requirements.
• Managed & scheduled all Manual and Automation scripts from HP Quality Center using the Test Plan, Test Lab and Defects module.
• Implemented the testing life cycle following SCRUM Methodology.
• Involved in converting manual test cases into automated scripts on HP Quick Test Pro (QTP).
• Involved in Creating, executing, coding and enhancing the VB scripts using QTP for each Sprint. Involved in Programming with VBScript to write reusable functions, and Setting up the startup files for the loading the libraries and configuration in Quick Test Professional.
• Executed scripts with different sets of data using Data Driven Testing in QTP.
• Creating and Configuring OR for the standard and custom objects using Virtual object wizard.
• Parameterize property values for objects, writing the VB script with and without Object Repository.
• Enhanced the script using Synchronization Points in Quick Test Pro.
• Worked with Shared and Associate Object Repository and Object Spy in QTP.
• Performed Business Processes Testing (BPT) in implementation of automation Framework.
• Back End DB2 Database verification manually and using QTP to automatically verify Database with the values entered during automated testing by writing the Descriptive programming in VB script .
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Involed in cross Browser compatibility in Internet Explorer (IE), Fire Fox, Safari, Opera, chrome.
• Perform testing of web services functionality and load using SOAPUI.
• Perform the UAT and Implementation testing of the application.
• Coordinated the testing between onsite and offshore resources.