SUMMARY

• Over 8+ years of IT experience as a QA with emphasis in Software Quality Assurance and Software Development Life Cycle (SDLC)
• Highly proficient in PRPC Application testing with PRPC CSA certification and has considerable insight of designing, testing and implementing Client/Server and Web applications
• Good knowledge of Object Oriented methodologies, Documentation and Testing Tools
• Proficient in Black Box, Functional, Positive, Negative, Smoke, Integration, System, Regression, User Acceptance (UAT), Database, End - to-End, Fail-Over and Compatibility testing.
• Apart from possessing strong Testing and analytical skills, has lot of experience in the Agile Methodology and has worked on Smart Dispute framework
• Good knowledge in Working with Agile Tools like Jira
• Provided the Sprint Feature level estimations.
• Experience in creating test plans, test strategies and involved in all the phases of SDLC.
• Design test cases, Create Traceability Matrices and write manual scripts in excel/word templates and Quality Center.
• Thorough knowledge of defect life cycle and hands on experience with defect management using Quality Center.
• Good at Running Scripts in Sahi Pro and Webstorm
• Experience in working with in-house and offshore development teams.
• Running defect triage meetings and reviewing issues with Business Analysts and Developers
• Experience in training new systems to end users in a classroom environment
• Ability to work in fast-paced environment and multitask with ease
• Innovative, analytical approach to solving complex test problems and performing troubleshooting
• Quick learner and excellent team player having ability to meet tight deadlines and work under pressure
• Possess excellent communication, decision making and trouble shooting skills

TECHNICAL SKILLS

Framework: Pega PRPC

Testing Tools: Sahi Pro, WebStorm, ALM

Languages: JavaScript

Operating Systems: Windows, Chrome

Database: Oracle, Flexcube

Scripting Languages: Java Script

Web Technologies: HTML, XML

Reports: OBIEE, File Net

Methodologies: Scrum / Agile, SDLC, WaterFall

Version / Document Mgmt: MS SharePoint

Other Applications: Jira, Ms Office, Tridion, Protractor

PROFESSIONAL EXPERIENCE

Confidential, Cary NC

Sr.QA Analyst

Responsibilities:

• Involved in Account Opening application, Transfer of Assets Application and Homepage Application.
• Opening accounts with various Registration types.
• Validating all the flows associated with the registration types.
• Running Sahi Scripts in Sahi Pro.
• Converting Sahi Scripts into a framework that can be used in Protractor.
• Used Webstorm to run Scripts.
• Creating Jira tasks for the TestCases.
• Validating the Transfer Of Assets Application Flows, where assets are transferred from one firm to another.
• Used ALM for Manual testing and Running and passing the Test Cases.
• Worked on HomePage Application design.
• Validating the Homepage design in the content management tool Tridion.
• Involved in writing Test Cases for this application.

Environment: Sahi Pro 6.1.0, WebStorm 10.0.4, Jira v6.4.7, ALM 12.20,Tridion

Confidential, Charlotte NC

Sr. PEGA QA Analyst

Responsibilities:

• Analyze the Flexcube product functionality
• Perform Flexcube Product testing for Canada Release.
• Perform Pega testing for Canada Release (separate entity in the flow used for CRM)
• Review the project’s functional requirements
• Gain an understanding of the underlying software system and associated interfaces
• Create a testing approach (what will be tested and how to perform the testing)
• Involved in Test Plan preparation and review meetings by the business for PEGA.
• Design relevant test cases (and place them in a repository)
• Determine the requirement traceability.
• Execute Test cases and update results in Quality Center
• Develop a test process and a defect management process
• Developing test data, executing tests, managing testing and tracking defects
• Involved in testing of various reports like OBIEE (Custom and Canned) Reports.
• Develop a communication plan (metrics) for reporting testing status
• Co-ordinate with different teams for timely delivery

Environment: Oracle Flexcube 12.0, Windows, PEGA PRPC 6.1, HP ALM(Application Life Management) 11,OBIEE, File Net

Confidential, NYC, NY

Sr. QA Analyst

Responsibilities:

• Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprint stories to testable requirements
• Creating templates for writing Test Plans, Test Scripts and Test Summary Reports
• Involved on testing the new functionalities based on test cases and coordinated with development team during fixing the issues
• Wrote SQL queries to set and validate the data
• Performed Spike, Endurance, Regression and Stress Testing
• Involved in Release support - Release to QA, involved in environment setup, testing the release process
• Confirming the data using the clipboard during testing
• Using Tracer when ever needed to confirm the execution path and assist the development team with more technical data
• Tracked and monitored defects using Quality Center
• Documented Summary Reports and Closure Reports for each Test execution
• Sharing the reports with Management

Environment: PEGA 5.4, Quality center 9.52, HTML, JavaScript, and Oracle.

Confidential, Milwaukee WI

QA Analyst

Responsibilities:

• Worked closely with business and development teams to understand the user requirements
• Involved in test planning and strategy
• Developed test scenarios and test cases based on user requirements
• Tracked and monitored defects using Quality Center
• Setting up the Pacing and Think Time for Test Scenario
• Documented Summary and Closure reports for each test execution
• Involved in writing SQL Queries to check Data integrity
• Worked on issues with migration from development to testing and worked in agile environment
• Worked with development members on bug reproduction and fixes
• Updated management on testing results, activities and planning

Environment: Quality Center, SQL server, Agile Methodology, HTML, JavaScript, Web Services.

Confidential

QA Analyst

Responsibilities:

• Reviewed requirements for testability and usability, consulted development staff with regards to system functionality
• Documented Test Strategy, Test plans and Test Matrixes
• Developed Test Cases, Test Scripts and Traceability between Requirements to Test Cases/Scripts and code
• Performed Functional, Regression and Integration testing on multiple OS machines
• Coordinating with the developers in resolving the testing defects
• Planning on Regression testing for needed modules based on the amount of defects
• Performed Backend testing by using SQL queries to verify the integrity of the database
• Participated in Test Process Improvement discussions and advised the training and Strategies to implement and enhance the Testing process
• Involved in tracking, reviewing, analyzing and comparing defects using the Quality Center
• Involved in the maintenance of the application after rolled over in production

Environment: Quality Center, HTML, SQL Server 2005, Java Script, Water Fall methodology.

Confidential

Jr.QA Analyst

Responsibilities:

• Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements
• Creation of templates for writing Test Plans, Test Scripts and Test Summary Reports
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues
• Performed Regression testing
• Wrote SQL queries to set and validate the data
• Planning on regression testing for needed modules based on the amount of defects
• Performed Spike, Endurance and Stress Testing
• Sharing the reports with Management
• Defects were reported, tracked, and reviewed
• Worked with development and business teams to define requirements and document decisions
• Involved in Release support - Release to QA, involved in environment setup, testing the release process

Environment: Windows XP/2000, Agile Methodology, M S Office tools, SQL Server, HTML