OBJECTIVE

Seeking a QA Manager / Sr. Quality Engineer role in Information Technology Department.

SUMMARY

• Over 12 years of extensive experience in Software Quality Assurance / Test Management.
• Core competencies include monitoring and implementing QA methodologies, Test Case Design,
• Test Tool Usage, Test Execution, Defect Management and Defect Tracking.
• Steep knowledge of automated testing and test management using Mercury/HP Quick Test Pro
• QTP, Win Runner, Load Runner and Quality Center / Application Lifecycle Manangement.
• Strong experience administering HPQC - loading test cases from Excel, Customizing Projects.
• Installed and configured the Projects on HPQC, Storing QTP/ LR Test scripts in HP QC.
• Worked very closely with Business Analysis team, Project Managers QA Specialists to assure
• adherence to quality standards.
• Proven track record of strong leadership and team-building skills with excellent Communication.
• Remarkable experience in System, GUI, Positive, Negative, Volume, Smoke, Regression, Black
• Box, White Box, Unit, Functional, Integration, Stress and UAT testing.
• Strong experience in Waterfall, Agile, Spiral and V Model methodologies.
• Strong knowledge of SQL/backend testing. Detail-oriented possess goodproblem solving skills.
• Excellent in SDLC STLC its processes. Proficient in regression testing ALM processes.
• Successfully trained QA Process to internal and external teams. Lead Defect Review Meetings.
• Excellent Organizational and planning skills, experience building strategic and tactical plans.
• Worked closely with developers to ensure the quality levels in developed products.
• Proven ability to establish and develop automated test plans. Quick learner, Adaptable.
• Excellent leadership, superior communication interpersonal skills, uncovered possible solutions.
• Able to develop test procedures and standards, Oversee all aspects of software development.
• 4 years of software development experience including 4 Multinational companies.

EXPERIENCE

• Sr.QA Lead QC Admin
• Software Quality Engineer
• Quality Assurance Analyst
• Senior Consultant
• VB Consultant
• Systems Administrator
• Senior Programmer
• Programmer

SOFTWARE SKILLS

• Testing / Tools: ALM 12.0, HPQC,QTP, Load Runner, Win Runner, WAPT, Benchmark
• Operating Systems: MS-Dos, Windows XP, NT, Windows 2000/98/95 and Unix
• Languages: Visual Basic, Cold Fusion, SQL/PLSQL, D2K, Power Builder and Cobol
• Databases: Oracle, SQL-Server and MS Access
• Internet Programming: Dream weaver, HAHT, HTML, DHTML, ASP, JSP, VB Script Java Script
• ERP: Oracle Financials Modules: GL, Receivables, Payables and AOL
• Reports / Tools: Crystal Reports, Perspective for Java, Elixer, iLog and V S Flexi Reports

PROJECT PROFILE

Title : IPM Back to Basics ERP

Confidential

Responsibilities:

• Prepared Estimates for Project from QA perspective and worked closely with PM
• Managed QA Analysts with Inter personell skills and team building skills.
• Expertise in integrating Quality Center Dashboard.Implemented testing processes for QC.
• Coordinated the test execution tasks with onshore and offshore resources.
• Continuous improvement efforts were made to excel within the QA organization
• Developed the test cases according to Industry standards for manual and automated test scripts.
• Created Test Set's based on Green sheets and pulled in all the test scripts as designed.
• Administered Application Lifecycle Management
• Setting up of projects and customizing ALM 12 as per Industrial Standards. Setting up the roles on the project level and Site Admin level. Creating users and assigning them to respective roles Resolving the HPQC user issues and escalates them to HP if required. Managing complete ALM with various amendment requests.

Environment : QC 10.0, QTP 10.0, SQL Server, Windows NT, ALM 12.0

Confidential

Description: OMSUS application is hosted on Web for the interaction with its merchants for effective functioning of Moneris Solutions US Sales. This system enables the sales team to capture the detailed information of to be merchants to generate their requests. Senior Mgmt approves the orders using adjudication module.

Responsibilities:

• Established and directed QA guidelines and templates within the team.
• Mentored QA Engineers Analysts with the Industry Quality Standard Procedures.
• Analyzed QC / QA Processes and implemented.
• Implemented testing processes for Quality Center to companywide projects.
• Responsible for test metrics and reporting to senior management.
• Extracting reports from HPQC per Project using custom SQL
• Directed the QA Engineers / Analysts to ensure highest standard of quality so that
• rganization meets both internal and external requirements.
• Performed research and development of new testing technologies for company.
• Ensured that all the quality standards are met by the departments, by making them
• understand the importance of maintaining quality standards.
• Created defect details views per team using vb scripting.
• Procured QA software tools, developed QA procedures and established quality assurance
• methodologies / standards in order to mentor the understanding of quality objectives.

Environment : QC 10.0, QTP 10.0, LR 9.5, SQL Server, Windows NT

Confidential

Description: As an effort pursuing in excellence to the business requirements, the OMS application has been modified on an ongoing basis. Many manual process were automated such as, Manual Host Input to the Essentis has been automated to upload the Host Input screens to Essentis. Deployment tasks have been automated to send the order information thru SOAP messages to the vendor's application.

Responsibilities:

• To lead the team of QA Analysts to perform manual and automated tests
• Evaluate and recommend the Industry Standard QA Procedures and Processes.
• Key part of selecting and purchasing Quality Center, QTP, WinRunner and Load Runner.
• Prepared and delivered proposal for test automation and test management tools.
• Succesfully Implemented HPQC, Quick Test Professional, Win Runner and Load Runner .
• Trapped the bottle necks in application performance testing.
• Administered Quality Center
• Workflow Scripting hands on configuration view, all HPQC modules. Customizing HPQC as per the Company Standard. Administering HPQC 9.0 and 10.0, Installing QC, QTP and LR for companywide projects. Creating users and assigning them to respective roles.

Environment : QC9.0, QTP9.0, LR 9.0, SQL Server, Windows NT,HP Site Scope

Confidential

Description: OMS application is hosted on Web for the interaction with its merchants for effective functioning of Moneris Solutions Sales. This system enables the sales team to capture the detailed information of to be merchants to generate their requests. Senior Mgmt approves the orders using adjudication module. An overall Test Plan was formed first with all details of how, when and where the tests will be performed. Acid tests with numerous iterations were performed whenever the development team cut a release to QA Server.

Responsibilities:

• Designed Test Plans
• Developed Test Cases and Test Strategies
• Documented Test Procedures.
• Executed the test cases and documented the results
• Identify and Report Defects to Development team.
• Prepared Test plans for all System Change Requests

Environment : WAPT, Benchmark Factory, RUP, SQL Server, Windows NT

Confidential

Description: eIRF is for effective functioning of Material Management System of Alexandra Hospital. eIRF application is being developed on Cold Fusion and hosted on their Intranet. All users will be allowed to generate their request for the materials required thru this system and get the approval from their respective department Heads. Buyers at MMD will log on to system to cater the required materials by issuing purchase order. Thought it's an Intranet application, security measures such as login control,variable storing in cookies, user authentications have been taken care at priority.

Responsibilities: Design, Coding and QA.

• Designed Flow chart diagrams
• Participated in business review meetings Developed the program
• Mentored head nurses with the newly developed software.

Environment : Cold Fusion 5.0, JSP, Dream Weaver, SQL Server 2000, Windows 2000

Title : eACS/DCS I.K.Inabata S Pte Ltd

Client : NEC Duration: Nov 2001 - Jan 2002

Description: I.K.Inabata Singapore Pte Ltd. is a trading firm, which deals in chemicals, metals and alloys used for manufacturing different kinds of metallic and plastic products with their customers and suppliers spread widely in and around Singapore. In order to make their trading more efficient and to increase the quantum of their business NEC had replaced the existing trading system to an internet based Application called eACS/DCS. Generation of web based reports for Sales Analysis, S O Processing, P O Processing, Account Receivables and Account Payables using Crystal Reports.

Responsibilities: Data Reports Generation Testing

• Design and generate Crystal reports for Java apps.
• Test the reports on on going basis.

Environment : Crystal Rep 8.5, JSP, VB 6.0, Web logic 6, IIS 5, Crystal Ent 8.0 Report, Oracle 8i

Title : Millenia PPMS

Client : iSoftel Ltd Duration:

Description : Millenia Prepaid Postpaid Management System is based on a true switching and open architecture platform, enable a wide variety of service providers to deliver new revenue-generating services, all with real time billing and fraud-control capabilities. With Full management reporting and real time traffic monitoring and analysis via Millennia's Softool Reporting Module. This module allows the user to generate reports of call activities in Tabular and Graphical formats, which are created in GUI. Reports of Call Activities can be generated on hourly, daily, weekly, monthly and many other definable ranges. All English Reports were generated with Crystal Reports. Chinese reports for the Clientele of the china regime were generated with JSP Coding in Dream weaver.

Responsibilities:

• Requirements Evaluation Prepare the Design Document Flow chart
• Develop the required Crystal report templates.
• Data Report Design using Crystal reports Validating designed reports with various scenarios
• Evaluated tools-Perspective for Java, Elixer Reports, Visual Soft Flexi Reports and iLog.

Environment : Crystal Reports 8.5, Dream Weaver, JSP, Oracle 8i, SQL Server, Windows 2000

Confidential

:

Description : Developed an application of B2C Operations that displays all Products of Sony, which are Active in Status. This module aims to replace currently available pages of the Different Category Levels on HTML to HAHT Site. This is a Web Solution for the user to access the Product Details thru Static / Dynamic Pages. It maintains the Product Profile that they are Consumer Products and Professional Products. The user can access the Details by selecting thru the product by navigation bar and scroll down to check up the list of products under the selected category levels. All security measures are taken for not to display the Price of the Product.

Responsibilities:

• Preparing business use cases based of the final Business Requirement Document
• Develop the program using HAHT Site Requirements Evaluation
• Developing the program using use cases Testing developed program with different scenarios

Environment : HAHT Basic Talk, HTML, VBScript JavaScript, Oracle 8i Database, Windows NT

Title : e-One

Client : SONY ISSAP Duration: Feb 2001 - Mar 2001

Description : This project aims to make use of currently available and viable technology to integrate the separate systems of Electronic Devices Marketing Singapore EDMS that are used for budgeting and projection of sales, purchase and inventory SPI quantities. The data that the BPC Division provides are collected from their respective customers and vendors and consolidated before submission. The Input Data is interfaced to the eOne System. The program uploads the SAP AR AP, SAP FA, SAP PL and SAP BS data of EDMS divisions, from the SAP system to the e-One system.

Responsibilities:

• Development / Coding using business requirements
• Testing and validating the developed program.

Environment : Visual Basic 6.0, Ms-SQL Server, Windows NT

Title : Consultant Management

Responsibilities:

Worked in a team of developers Tested the module developed.

Environment :Server Cold Fusion Client-JavaScript HTML/DHTML, SQL server, Windows NT.

Title: Sales Lead Tracking Tool

Client: OUB Arthur Andersen Duration:

Description: The objective of this system is to provide a mechanism to track sales lead by numbers and amounts as an indication of CBD's sales and marketing effort. The sales lead information provides the capturing and maintaining information capabilities on all sales lead obtained by the MSCO. The view summary function displays listing of sales leads sorted based on the Primary Account Officer, Sales Lead Status and First Contact Date. Information includes Purpose of Financing, MAS Code etc. User can create and Print, Adhoc Sales Lead Report for all consolidated information based on the data entered during the Sales Lead. Management Report Batch Architecture can be generated by periodically for management review on MSCO's sales effort.

Responsibilities:

• Developed / Coding
• Designed data reports using crystal reports
• Performed testing

Environment : Visual Basic 6.0, Crystal Reports 8.0, ORACLE 8.0, Windows NT.

Title: Stock Share Accounting System

Client: M/s R.Amolakchand Securities Pvt. Ltd. Duration: Mar 2000 - July 2000

Description: Customer Master: This module includes the details of the customers, Balances of the Customers, terms and Conditions like Payments commissions . Trade Billin: This module is to enter the details of purchase and sales transactions, billing to Customer. Register Maintenance: This module is used to enter inward memo / out ward memo and to keep track of distinctive numbers of stocks and shares. It's easy 2 locate the scrip movement like Bad Deliveries

Responsibilities:

• Developed program based of Business Requirement Document
• Administered the servers as administrator.

Environment : Oracle 7.x, Visual Basic 6.0, Windows NT.

Title : Financial Accounting System

Client : M/s Kushals Vardhaman Enterprises Duration:

Description: Developed a Financial Accounting System for M/s Kushals Vardhaman Enterprises. This system keeps record of all financial transactions of the company. The outputs of this system are Trail Balance, Profit and loss A/C, Balance Sheet and its schedules. It also gives MIS statements of Product-Wise/Customer-Wise Sales, Aging of Accounts receivables, Variance reports and budgets. The modules includes company Master, Voucher Entry, Books Ledgers and Report Generation.

Responsibilities:

• Designed the Design Document and developed the key program.
• Performed testing on the developed program

Environment : Visual Basic 6.0, Oracle 7.x,Windows NT.

Title : Purchase Stores Management

Client : M/s Glamour International Duration:

Description : Analyzed, Designed and developed an Inventory System for M/s Glamour International. This System has been designed In order to improve the efficiency of Purchase Stores Management. The modules of this system are maintaining list of Vendors, Purchase Order Entry, Item Master, Issues to Sub-Stores and Report Generation.

Responsibilities:

• Developed the program with design document and use cases
• Tested the developed program

Environment : Visual Basic 6.0, Oracle 7.x,Windows NT.

Title : Visual Billing System

Client : M/s Bhavani Star Channel Duration:

Description : This project is aimed at the automation of billing system over cable network media, which will take care of issuing cable connections, customers lists, network schemes, monthly collection of bills. Database of customers, cable connection schemes at various branches, list of agents under each company and monthly transactions. The processing of data is characterized by constantly updating datafiles. Reports generated on Monthly transactions over a specific network type

Responsibilities:

• Developed / Coding using the Use cases
• Performed testing on the developed program

Environment : Oracle 7.3 Oracle Forms 4.5 Reports, VB 6.0 Crystal Reports 4.6, Windows 95.

Title : Payroll Accounts System

Client : M/s Glamour International Duration:

yees and their details. The modules are Employee Master Entry, Transaction Entry, Pay Slips, Salary Summary and Report Generation. In Report Generation a Pay register will be generated in which the details of the payments to employee will be created by system. This provision has been given so as to enable the management to see the details on register instead of verifying all the pay slips.

Responsibilities:

• Developed / Coding using requirements
• Tests performed after developing the program

Environment : Oracle Fox pro, Windows95.

Client : The Hyderabad Stock Exchange Ltd., Duration: Sep. 1993 - Nov1997

Description : As Sub-Broker nature of work was to trade in Stocks and Shares and maintain accounts for clients. Was duly registered with Securities Exchange Board of India. SEBI .

Responsibilities:

• To perform trades on behalf of clients in exchange floor.
• Maintain accounts for the trades performed.