PROFESSIONAL SUMMARY:

• 5 years of IT experience testing web based and client/server based software applications.
• Hands on experience and profound understanding of Software Development Life Cycle SDLC and Software Testing Life Cycle STLC , including the following: Requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Expertise in various Testing methodologies like Functional Testing, Integration Testing, Regression Testing, System Testing, White-box Testing, Black-box Testing, Grey-box Testing, Accessibility Testing, Database Testing, Migration Testing, Performance Testing, Client-Server Applications, and Web-design Applications.
• Experience reviewing metrics in multiple Quality Assurance methodologies: Waterfall, V-Model, Agile, Scrum, RAD, and TDD.
• Expertise in reviewing and preparing Requirement Documents, Test Scripts and Test Cases as well as all test deliverables.
• Experience in reviewing and modifying User Requirements Specification URS andFunctional Requirements Specification FRS .
• Expertise with Mercury Interactive Test suite, Quick Test Professional QTP , Load Runner, H.P Quality Center 10.00, HP Service Manager.
• Thorough knowledge in reviewing current operating procedure and developed new Standard Operating Procedures SOP .
• Excellent knowledge of Risk Assessment, GAP Analysis, Vendor Assessment and Vendor Audit as well as Requirement Traceability Matrix.
• Experienced with most popular applications like Microsoft Office MS Project, MS Word, MS Excel, and MS PowerPoint .
• Quick learner and ability to adapt to changing priorities.
• Excellent analytical and problem solving skills with ability to understand and analyze complex issues and problems.
• Team player with strong interpersonal, organizational and communication skills both written and verbal with ability to interface with internal and external business and technical units.
• Ability to work independently with a minimum of supervision and be able to manage multiple project assignments and competing priorities under aggressive deadlines and pressure.

TECHNICAL SKILLS:

EXPERIENCE:

Confidential

Sr.Manual Tester

Role Responsibilities:

• Executed functional, integration, and regression testing of the website.
• Carried out regular meetings and walkthrough with development team members, and Project Manager to better understand system functionality in order to improve quality.
• Organized program leadership meetings for the top management to discuss these issues, risks and assign actions to specific work stream owners.
• Explore different phases in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored.
• Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project
• Facilitated JRP sessions and JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Planned and defined system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies. Created Use Case Diagrams, Activity Diagrams, Flow Diagrams in MS Visio and created wireframe diagrams.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document BRD , to be used as input to the functional design specifications.
• Conducted meetings to understand the workflow, their processes and assisted in gap analysis to derive requirements for existing systems enhancements.
• Managed system testing during various phases of the software development lifecycle SDLC including: needs analysis, requirements gathering, solution design, development, progress tracking, and reporting.
• Performed quality assurance checks of the web-based learning content including audio and video tutorials.
• Worked with development team to resolve technical and performance issues with the web based training course.
• Created Test Summary Report and submitted to the project management for easy tracking.
• Created testing environment and setup test data needed to reproduce issues and execute test cases.
• Tracked and documented defects, quality metrics, and worked to ensure bugs are resolved in a timely manner and met the project schedule.
• Reviewed and validated that course contents and learning materials meet the target audience and performance objectives.
• Also participated in overall discussion with SFDC administration and support of the Salesforce.com SFDC CRM application including user setup, profiles, roles, permissions, object customization, fields, record types, page layouts, data validations.
• Created automated test scripts with various transactions, documenting the load testing process and methodology.
• Carried out UAT by developing test plans, test scenarios, test cases, test data to be used in testing based on business and user requirements, technical specifications and/or product knowledge.

Environment:Windows 7,MS Office, MS Visio, MS Project, ASP.Net, C .Net, SQL, HTML, JavaScript, JQuery, Load Runner, HP ALM, Microsoft Excel, Agile, HP Quality Center

Confidential

Quality Assurance Analyst

Roles Responsibilities:

• Ensures solutions are applied to all appropriate configurations. Conducts statistical analysis on quality metrics reports to ensure that they are within control limits
• Use control charts for analyzing the effectiveness and consistency in Reviews.
• Done ISO internal assessments for all the projects
• Co-ordinate and Participate in work product reviews and Test Audits to be completed. Ensure presence of all review records.
• Participation in Defect Prevention Activities, PMR, internal deliverable reviews.
• Assist PM in Planning and tracking.
• Ensure that there are no NCs in internal audits. And if there are some NCs then they should be close within 21 days.
• Effective participation in Program reviews and participation in Initiatives ensuring product quality.
• Have consolidated list of key Issues in the project. Escalate the issues at the right time to PM/TM.
• Facilitate in Project Plan preparation and Project Plan review phases.
• Ensure PMR and PDMR to be frozen before 3rd of every month.
• Planning initiative like Quality week in the programs to increase awareness among the teams.
• Participate in the meeting during Customer visit and present the key highlights, best practices and metrics data.
• As a Quality analyst responsible for approving Project plans Transactional and non-transactional plan Overall Schedule, PDMR, Process Group Closure.
• Facilitate Project managers to initiate CSAT .In case of low CSAT do Root Cause Analysis.
• Take new actions within across teams, to improve productivity and share best practices.
• Preparation of weekly metrics and status of defect preventing process.
• Circulate weekly project status report, Bi-weekly Dashboard.
• Stop delivery in case of quality issues.

Environment: IBM Mainframe, COBOL, DB2, Endeavour

Confidential

Q.A Lead/System Analyst

Roles and Responsibilities:

• Involved in Defining, and Analyzing the Test Requirements based on the Application Functionality.
• Involved in gathering business requirements, understanding the application, collecting the
• Information from developers and writing the test plan.
• Performed Manual and Automation testing. Verified and Validated the Automated Test scripts.
• Increased QA team productivity through creation of robust and reusable test scripts utilizing HP Quality Center.
• Good understanding of Agile software development lifecycle iterative and incremental
• Logged defects and followed up on issue resolution ensuring timely customer reporting needs were being met
• Experienced in testing the test packages of business process like Procure to Pay, Project create to close, Order to cash etc.
• Followed up with testing resources to ensure project tasks are completed successfully and according to development specifications and deadlines.
• Responsible for developing and implementing quality management procedures and systems.
• Exported Test Requirements and Test Cases from Excel and Word to Quality Center.
• Performed Sanity testing, System testing, Functional testing, Integration testing, Web testing, and GUI testing.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Created test scenarios for System testing and Regression testing.
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Data Driven testing, Inserted check points to check properties of an object using QTP.
• Developed and maintained automated test scripts using QTP to support regression testing.
• Conducted User Acceptance Test UAT with users and customers and wrote issues log based on outcome of UAT.
• By using Execution Grid, run all manual and automated test cases in Quality Center.
• Generated and executed VB Scripts using QTP Expert View.
• Conducted End to End and Black box testing.
• Involved in executing SQL queries for back-end testing.
• Logged the defects in QC and retested the application after the defects are fixed.
• Tested Web page presentation manually for different browser compatibility.
• Report and review the defects in H.P Quality Center Defect tracking systems.
• Helped Lead to create Traceability Matrix to ensure comprehensive test coverage of requirements identifies all test conditions and test data needs.
• Attended meetings to discuss on status of defects and projects.
• Interacted with developers regarding priority of bugs and update the status of bugs once they are fixed.
• Executed test cases before and after bug fixes for each build for User acceptance testing.
• Interacted with Developers and QA groups at various phases of project development.

EnvironmentSAP CRM Web Portal with KM, ECC 6.0 ver. SD, FI, MM, PP Testing, Quality Center ver. 10.0, Quick Test Pro QTP ver. 10.0, XML, Framework using Excel Spread Sheets, Business Process Testing