SUMMARY

• Over 8 years IT Industry experience in Software (Manual) testing of Internet/Web, Client - Server applications and good experience in testing Insurance, Energy and Utilities and Point of sale by using Manual and Automation tools and techniques
• Proficient in Full Life Cycle of System (SLC) development with Waterfall, Agile, RUP methodology, IT auditing and SOX Concepts from Business context.
• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
• Extensive hands-on experience in diversified fields of the Software Development Life Cycle (SDLC), Quality Assurance Process and Agile Methodologies.
• Has good experienced in AutoCad3D, Mainframes, Web based, Web Services, Mainframes and Window based application
• Experienced with automation tools like Quality Center and QTP
• Expert in SAP Enterprise Asset Management (EAM) to increase operational efficiencies, improve asset usage, reduce costs, and better manage capital expenditures throughout the asset lifecycle.
• Remarkable experience inDefect Management Analysis & Tracking,Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and analyzing Test results.
• Effective skills in performing different Types of Testing - Integration, System, Functional, GUI, Regression, Performance, Sanity, Smoke and User Acceptance Testing (UAT).GUI, Web Testing, Database Testing and validating the application against the database using SQL
• Effective skills in Analyzing Business requirements and design/Functional specifications Ambiguitiesand development of Project plan, Test Plans and Test Cases and executing them
• Extensive knowledge on Backed services testing and Database (Oracle & MySQL) testing.
• Involved in Business Knowledge Shadowing to fill any gaps between QA and Business
• Effective skills in writing Test Plans, Traceability Matrix, defining Test Scenarios, Test strategies and Test Cases on business and functional requirements .Defect manage in QC, Provide sign- off and completes project closure
• Extensive experience in Manual and Automated testing for Web Based and Client/Server applications on several platforms, including using Quick Test Pro(QTP 9.5), Rational Functional Tester, Quality Center v10.0.
• Ability to analyze and log any critical defect which hampers the application from testing.
• Excellent skills in overall Defect Management/Problem Solving including tracking bugs, defect triaging using Quality Centre.
• Excellent skills in auditing Quality center
• Experienced in testing applications with interfaces XML and UNIX written scripts to execute the files.
• Responsible to work in multiple QA environments from Pre-Production to Post-Production environments on quarterly basis.
• Good experience in performing User Acceptance Testing (UAT) and Production Acceptance Testing (PAT).
• Ability to work and handle Multiple projects within the same application for single releases
• Ability to create and handle all the Daily, Monthly, Quarterly, Half yearly & Annually Status Report.
• Remarkable ability to meet timelines and manage various aspects of testing phase
• Extensive experience to impart on Job training to new team members about Functional and Technical details related to project.
• Experience and followed organization Software engineering standards CMM (Capability Maturity Model).
• Excellent in using MS Office tools, Word, Excel and the Internet
• Documentation of any new knowledge gain from Business and Developer for each releases for any future references
• Excellent interpersonal and communication skills, self-motivated, communication skills with excellent ability to interact with Customers, End-users, Managers and Technical Personnel.

TECHNICAL SKILLS

Operating Systems: Windows NT/XP/Server2003

Databases: Oracle8i/9i/10g/11g, MySQL, SQL Server 2005/2008, DB2 for OS (Mainframe)

Defect Tracking Tools: Quality Centre v10.0, Clear Quest

Utilities: MS Office Suite

Version Control Tools: Visual Source Safe(VSS),eDMRM

Testing Tools: QTP 9.5, Rational Quality Manager

Browsers: IE 8/7/6/5, Netscape, Firefox

Web Technologies: VBScript, Java Script, HTML, Front Page,XML

Application Servers: Web based, Web Services

Languages: C, C++, Java, ASP.Net,Auto CAD

Software Methodologies: Waterfall model, V model, Spiral model, Agile

Testing Type: Black Box, Functional, Unit, Integration, System, Regression, User Interface, Adhoc and, Database

IT /Business Service Management: SAP Enterprise Asset Management (SAP EAM), HP Service Manager (HP SM)

PROFESSIONAL EXPERIENCE

Confidential - Irwindale, California

Sr.Test Analyst/QA Specialist

Responsibilities:

• Extensively gathered requirements from all users, experts, and key personnel to understand the current functionality of the existing system.
• Created work flow diagrams to depict the interaction between the various actors and the system
• Assisted team in creating the Test Strategy depicting with all the testing activities to be carried over in Test Execution phase in the Test Plan.
• Based on the High-Level Scenarios, created the Test cases and exported to HP Quality Center (HP QC v.10.00).
• Created test cases and worked with the developers to develop test case coverage in lieu of Requirements Traceability Matrix (RTM).
• Participated in the Review Meetings with the Application groups for the test cases Review process.
• Execute test script using QTP.Assisted QTP team in developing test script
• Created Sanity, Functional, System, Regression and End-to-End test cases..
• Designed requirements traceability matrix to trace/manage business requirements.
• Researched best industry practices and implemented best practices via template and process improvement
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Interacted with the development and testing teams to improve overall quality of the Application.
• Identified opportunities for business process improvement and initiated efforts to make improvements
• Assisted team in designing test plans, test scenarios and test cases for integration, regression and user acceptance testing
• Acted as liaison between the senior management and different teams with effective presentations
• Developed project status metrics for weekly evaluation of project status and impact of the Change Request on the Time line
• Updated and communicated project status to management through effective presentations
• Performed in-depth Gap analysis with different business groups to ensure that the system initiatives are met
• Follow up and scheduled meeting with Stakeholders and third party ITRON to resolve the issues logged on each release
• Scheduled meeting with IT on weekly basis to provide assessment on the issues logged in SAP
• Actively participate in Monthly prioritization with IT and PMO group to work on Notifications for the current, current +1 and any missed released.
• Worked with IT team to get the scheduled and plan implementation date after their assessment
• Identify and follow up with IT team on the Mitigation plan for any missed released
• Process reports using the Plant Maintenance Information System to Business group.
• Identify and perform the phases of the Customer Service Order business process
• Monitor scheduled work using SAP EAM to ensure Notifications were closed on time and accomplished on time.
• Responsible for auditing SOX document on quarterly basis.
• Work with Bookkeepers on the issue logged for IT

Confidential, Irwindale California

Sr Test Analyst

Responsibilities:

• Actively participate in meetings and sessions for each release version provided by Itron (third party vendor)
• Actively participate in the monthly Prioritization meeting with the client and various stakeholders
• Define maintenance work centers and their role and functions in EAM and Customer Service
• Identify and perform the phases of the Corrective Maintenance process
• Process reports using the Plant Maintenance Information System
• Identify and perform the phases of the Customer Service Order business process
• Actively participate in the Change Advisory Board, CAB meeting on weekly basis with different stake holders.
• Monitor scheduled work using SAP EAM to ensure proper accounting, funding, and milestone dates
• Maintain work authorizations for contingent workers by creating and updating resource assignments
• Review release document every month
• Collaborate with Revenue Service and Customer Service clients, primary users of the Customer Service System/Call
• Workflow Optimization application to define business requirements for their monthly application
• Maintenance requests (20 to 100 hours of development) and partner with application developers to analyze client needs and translate them into feasible and maintainable application solutions that meet budget and timeframe constraints
• Perform and document regression and verification testing, following routine business scenarios, for an average of 10 maintenance changes per month to ensure defect-free implementation
• Resolve daily application and system errors resulting from corrupted customer account data and preventing end-users from completing routine business tasks by
• Support maintenance team in production environment
• Generate monthly reports based on the daily meter readings.
• Actively participate in the monthly Prioritization meeting
• Actively participate in the CAB meeting
• Analysis of the issues logged by client
• Creation of Notifications reported by client using SAP system
• Creation of work order
• Create/Update/Review all maintenance request/change using HP Service Manager and approval on behalf of Managers
• Logged ticket in Sales forces system of Itron after analyzing the issues.
• Managed Notification and Work order within the work station.

Confidential - Irwindale,California

System Test Analyst

Responsibilities:

• Updated and modified the existing test cases in RQM prior to testing, with the enhancement made in each release of patch/deployment of code
• Successfully tested and executed the above 8 interfaces in consecutive4 Passes
• Individually handled and executed TDS/TSP interface
• Logged defects and tracked them using Rational Clear Quest bug tracking tool and coordinated with the development and business teams to resolve the issues/defects
• Retested and reviewed defects with associated artifacts in Clear Quest with each release of patch
• Support UAT testing and deployment in terms of configuration and management.
• Internal audit for Rational Functional Tester tools
• Tested various SLDS in Auto CAD 3D and GIS web viewer
• Google Earth Pro Testing
• Prepared 10 Power point presentations(TDS/TSP) based on the functionality tested
• Tested and validated defects in DEV environment to ensure defects were fixed prior to release in the test and production environment.
• Tested various patch released prior to deployment of code in production
• Daily track on testing activity.
• Support in consolidating the reports of testing activities.
• Prepared defect document for the Future reference

Confidential - LA,California

QA Test Lead

Responsibilities:

• Analyzed Business and System Requirements of the Application.
• Preparation of Efforts Estimation
• Test Plan preparation
• Identifying Scenarios from the requirement
• Walkthrough of the Test plan and Test Scenario to the stack holders.
• Test case preparation
• Involved in automation of the test cases for Regression and Functional testing using quick Test Professional
• Self-Review, Peer to Peer Review of Test cases
• Performed Sanity, Integration, System, Regression, Functional, End to End Testing
• Defect tracking, monitoring & reporting
• Actively involved in User Acceptance Testing (UAT) and Production testing activities.
• Participate in Defect call for status reporting and coordination with AD team, business team & other IT groups for quick resolution of QA defects-issue
• Prepare Test summary report, Defect report, Test Execution status report and matrix data
• Daily, Monthly, Status Report Creation & upload it to Calligo
• Project work distribution amongst team members and tracking the same
• Creating the document for newly included processes and maintaining them
• Making the strategies of all new modules
• On the job training to new team members about functional and technical details of the project
• Keeping the track of testing Activity
• Prepared project specific document for the Future reference

Confidential - Denver, Colorado

Senior QA Analyst

Responsibilities:

• Involved in gathering Use Case, Business and functional requirements for the project by interacting Business and System Analyst.
• Analysis of Business and functional requirements and development of project plan and strategies for Test Plan, Test Scripts.
• Perform execution of Unit test as a part of Development team
• Logged and Review defects on daily basis.
• Execute of high level test scripts using Point of Sale systems and report bugs.
• Provide daily execution status and defect status.
• Participated QA Team meetings and weekly QA testing reviews and daily defect call with AD and Business.
• Tested new functionality created by vendors.
• Work closely with Application Developer with any issues related to Deployment of code, Configuration and Installation of the new code across the Registers from the vendors.
• Responsible for executing the Test Cases using Quality Center.
• Detecting bugs & Classifying them based on the severity.
• Participate in Defect call for defect triaging for status reporting and coordination with AD team, Business team & other IT groups for quick resolution of QA defects-issue
• Used Quality Center extensively for maintaining requirements, creating traceability matrix and defect tracking purposes.
• Perform Quality Center Audits on daily basis.
• Generated Post Execution Reports using Quality Center.
• Prepare Test summary report, Defect report, Test Execution status report

Confidential -Denver Colorado

Senior QA Analyst

Responsibilities:

• Involved in gathering business and functional requirements for the project by interacting Business and System Analyst.
• Analysis of business and functional requirements and development of project plan and strategies for Test Plan, Test Cases.
• Perform business and functional requirements Ambiguity review.
• Review test plan and test cases.
• Execute test scripts and report bugs/error files for Automation.
• UAT testing for the Automation scripts and utilities to be used for validation purposes.
• Provide daily execution status, milestone content and ensure structure of all the testing documents are in Share Point Tool.
• Participated QA Team meetings and weekly QA testing reviews.
• Created documents for training purposes and to fill knowledge gap within QA
• Walkthrough of test plan and test cases with Business and Application Developer.
• Validation of input and output files and Request prior to testing
• Co-ordination between offshore and onsite and escalation on any delay/issue.
• Work closely with Application Developer to adhere to the files and reports are received in timely manner Any delay more than 24 hrs is escalated to avoid delay in testing.
• Responsible for executing the Test Cases using Quality Center.
• Detecting bugs & Classifying them based on the severity.
• Participate in Defect call for status reporting and coordination with AD team, Business team & other IT groups for quick resolution of QA defects-issue
• Ensure all the project documents and closing activities are in Calligo(document repository)

Confidential -West De Moines, Iowa

QA Analyst

Responsibilities:

• Created Test Cases extensively based on the System Requirements.
• Executed test cases and tracked defects and reported to the development team.
• Responsible for Functionality, System and Regression Testing.
• Defined Workflows for Content Management System (CMS) and done Workflow-CMS Testing.
• Logged defects and tracked them using HP Quality Center v 10.0 and coordinated with the development and business teams to resolve the issues/defects

Confidential - Los Angeles, California

QA Analyst

Responsibilities:

• Participate in Defect call for status reporting and coordination with AD team, business team & other IT groups for quick resolution of QA defects-issue
• Prepare Test summary report, Defect report, Test Execution status report and matrix data
• Perform Test Closure activities
• Project work distribution amongst team members and tracking the same
• Creating the document for newly included processes and maintaining them
• Making the strategies of all new modules
• On the job training to new team members about functional and technical details of the project
• Keeping the track of testing Activity
• Prepared project specific document for the Future reference

Confidential, West De Moines, Iowa

QA Tester

Responsibilities:

• Analysis of business and functional specifications for the project .
• Analysis and creation of project plan and strategies to come up with Test Plan, Test Cases .
• Created and Review test plan and test cases.
• Execute test scripts and utilities for Automation.
• Provide daily execution status, milestone content and ensure structure of all the testing documents are in Share Point Tool.
• Defect logging and retesting.
• Planning and review of milestones
• Walkthrough of test plan and test cases with Business and Application Developer.
• Co-ordination between offshore and onsite and escalation on any delay/issue.
• Responsible for executing the Test Cases using Quality Center.
• Participate in Defect call for status reporting and coordination with AD team, Business team & other IT groups for quick resolution of QA defects-issue
• Used Quality Center extensively for maintaining requirements, creating traceability matrix and defect tracking purposes.
• Prepare Test summary report, Defect report, Test Execution status report and matrix data
• Preparation of test matrix
• Created documents for training purposes
• Analysis and creation of project plan and strategies to come up with Test Plan, Test Cases .
• Created and Review test plan and test cases.
• Execute test scripts and utilities for Automation.
• Provide daily execution status, milestone content and ensure structure of all the testing documents are in Share Point Tool.

Confidential - Denver, Colorado

QA Tester

Responsibilities:

• Performed the Back-End Testing executing SQL queries.
• Created Test Cases extensively based on the System Requirements.
• Executed test cases and tracked defects and reported to the development team.
• Responsible for Functionality, System and Regression Testing.
• Participate in weekly meeting with the management team and walkthroughs.

Confidential - West De Moines, Iowa

QA Tester

Responsibilities:

• Reviewed the User Requirements Document and prepared the detailed Test plan and Test criteria.
• Analyzed functional specifications and provided a structured approach to all phases of testing.
• Developed and executed test plan, test scenarios and test scripts designed to detect problems and ensure quality.
• Test Scripts are written for end user acceptance.
• Prepared the Test Scenarios and Test Plan
• Performed Functionality testing of the web page objects such as HTML links, HTML images etc.
• Involved in setting up the test environment and test data.
• Involved in checking the functionality of the system at various levels of site validation process.
• Reported bugs and interacted with developers to resolve the technical issues.
• Regression testing
• Project communication
• Send weekly status report for the project execution status and accomplished milestones to the client.