SUMMARY

• Around 7 years of experience in software quality assurance expertise in testing web based e - commerce applications, GUI based client/server applications through manual and automated testing procedures using Mercury interactive tools Win runner, Test Director, QC, Quick Test Pro QTP and Load runner.
• Experience in bug reporting tools like Test Director, Bugzilla, Mercury Quality Center and Rational Clear Quest, defect tracking, results analysis and Status reporting.
• Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing life cycle (STLC).
• Experience in both manual and automated testing also involved in determining gap and risk analysis.
• Expertise technical skills in Testing, Reporting and Analysis of Commercial and Enterprise applications.
• Hands on experience of testing functionality of applications from business and user's perspective.
• Expertise in using Quality center, QTP, Loadrunner, IBM Rational Testing suite.
• Experience in testing java and C++. Experience in Data Migration Testing
• Experience in executing test scripts using VB Script language.
• Experience in various types of testing like Functionality, GUI, Regression, User Interface, Integration, User Acceptance, Smoke, System, localization, and backend testing of client/server and web based applications on various browsers and operating systems.
• Experience in developing detailed performance test plan and test cases, testing in multiple operating systems such as Windows, UNIX, and Linux.
• Expertise in performance testing using Loadrunner with Detailed Analysis of Reports Graphs.
• Familiar with Object-oriented programming and Experience in testing environments with JAVA, C++, Visual Basic.
• Experience with J2EE Components such as Servlets, Java Server pages (JSP) AJAX, Web Sphere, and Web-Client programming such as XML, XSLT, HTML, DHTML and JavaScript.
• Extensive experience in creating Stored Procedures and Triggers using T-SQL SQL Server 2000/2005 with tools like Query Analyzer.
• Proficient in writing scripts in VB script, SQL, and PL/SQL.
• Hands on experience in performing all QA management activities to ensure QA milestones are achieved.
• Good interpersonal written and verbal communication skills.
• Excellent analytical, programming, trouble-shooting and problem solving abilities.

TECHNICAL SKILLS

Testing Tools: Load runner, QTP, Win runner, Quality Center, Rational Robot, Test Manager, JUnit, Selenium, Performance center 9.5

Test Language: TSL Script, VB Script, SQA Basic

Programming Languages: C++, Java, SQL

Web Technology: J2EE, EJB, JSP, JDBC, XML, HTML, ASP 2.0,.NET

RDBMS: Oracle 10g, DB2, Sybase, SQL Server2000, MS Access, LDAP

Database Tool: SQL Toad, Jxplorer, WinSql, RapidSQL

Web Server: Web logic, IIS, Tomcat-Web Server, Web Sphere

Bug Tracker: Test Director, Clear Quest, Quality Center

GUI Tools: Visual Basic, Crystal reports

Version control system: MS VSS, CVS, Clear case

Operating System: Win XP/ 2000/NT/98, UNIX, MS-DOS, MAC OS X, AIX, Linux, HP-UX

Office tools: MS Office - MS Word, Excel, Power Point, Visio, Project

Mainframe: TE3270, TE5750

Browsers: Windows IE, Mozilla, AOL, Mac Safari, AOL, Mozilla, IE

SDLC Methodology: RUP, AGILE, waterfall, Spiral, TDD

PROFESSIONAL EXPERIENCE

Confidential, Virginia

Performance Test Eng

Responsibilities:

• Analyzed the requirements and designed detailed test cases and analyzed the functional requirements using Scenarios.
• Developed test plans, test cases (test scenarios), test steps and test scripts.
• Designed and developed test cases and test steps for putting the application on automated testing using Winrunner.
• Created, debug and run the test scripts in Winrunner.
• Involved in performing different types of testing Unit, Integration, Regression and Data Driven Testing.
• Performed black box testing including smoke, regression, integration and functional testing using Quick Test Pro.
• Developed automation scripts in QC to automate smoke and regression testing.
• Defects were tracked, reviewed, analyzed and compared using Test Director.
• Verification/Check points have been implemented by using Winrunner Window/object GUI checkpoints, Bitmap checkpoints, and Text checkpoints.
• Created the environment for automation testing and designing the strategy for complete test coverage.
• Did performance testing using Loadrunner.
• Created scenarios using Loadrunner.
• Documented and communicated test results.
• Involved in testing cash management system (Account Balance Reporting Internal Transfers/Stop Payments Wire Transfers ACH Transfers/Payroll Direct Deposit/Tax Payments Security)
• Managed the testing process, schedule batch tests, log and track defects using Quality Center.
• Generated the detailed reports of the bugs, Pass-Fail report and comparison chart.
• Attended periodical meetings with developers to resolve technical issues and interacted with them to ensure overall quality of the software.
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports.

Environment: Windows 2000/XP, VB, VB.net, Oracle, QC, Win runner, Test Director, Load runner.

Confidential, Arden Hills, MN

Performance Test Eng

Responsibilities:

• Responsible for designing, creating and executing performance benchmarks and for identifying root cause of performance defects.
• Identified real world scenarios and complex usage pattern analysis.
• Independently develop Loadrunner test scripts according to test specifications/requirements.
• Using Loadrunner, executed multi-User performance tests, used online monitors, real-time output messages and other features of the Loadrunner Controller.
• Performed in-depth analysis to isolate points of failure in the application.
• Investigate and troubleshoot performance problems in a lab environment. This will also include analysis of performance problems in a production environment.
• Developed automation framework like data driven, key word driven and Modularity.
• Involved in automating mainframe application using terminal emulator.
• Developed Driver Script, Startup Script and utility functions in QC.
• Created and scheduled the scenarios using Loadrunner controller.
• Involved in recording Vuser Script using Loadrunner VUGen.
• Extensively used Vugen for Loadrunner scripting by using different protocols.
• Configured the load generators to ramp up and exercise the application with the required number of Virtual users using Loadrunner.
• Generated reports/graphs using Loadrunner analysis tools.
• Executed all Test Cases in all phases of testing like GUI Testing, Functional testing, Regression testing, Integration testing, System testing, end-to-end testing and UAT.
• Performed manual testing and maintained documentation on different types of testing like positive and Negative testing. Doing functional testing using QTP.
• Participated in Unit testing working with developers.
• Performed Database Validation and Integration Testing and manipulations using SQL.
• Scheduling and running the jobs on daily basis.
• Coordinated with Project Managers, Business Analysts and System Analysts to set of pre-validation and validation environments to execute the Scripts.

Environment: Java, J2EE, HTML, ASP, VB Script, Java Script, Windows 2003, UNIX, DB2, Load runner, Quick Test professional, Quality center.

Confidential, Santa Clara, CA

Performance Test Engineer

Responsibilities:

• Involved in preparing (Test Plan, Test Methodology, Test Cases, and Test Script based on Business Requirements Documents BRD.
• Participated in requirements gathering, requirement analysis, business analysis and use-case analysis.
• Worked on Performance test using HP Load runner. and doing Cross-Browser Testing
• Extensively used Loadrunner 9.0 VuGen for generating the automated test Scripts.
• Rendezvous points to calculate transaction response time under load.
• Bug tracking is done by
• Conducted manual test meticulously and exhaustively for entire applications using manual Scripts.
• Executed and managed execution of load and volume testing scripts in Loadrunner.
• Worked with Loadrunner specific monitors like the SQL database monitor, system monitors, and web/App.
• Analyzed various graphs like transaction response time, hits per second graph, pages download per second, throughput, network delay time graph and generated reports using Loadrunner analysis.
• Generating, analyzing and interpreting the reports post the performance test execution.
• Suggesting improvement areas in terms of performance enhancements.
• Developed automated Scripts using QC for performing regression testing.
• Conducted batch testing for automation programs.
• Handled exceptions using Recovery Scenarios.
• Used (Test Director) for storing QC scripts. Executing the scripts Test plans and test cases.
• Updated modified test cases and test scripts into test director as per the modified requirements.
• Developed SQL Queries to check data validity and database Integrity.
• Used Rational Clear Quest as Online Bug tracker.
• Executed accurately & concisely, report progress defect status using (Rational Clear Quest) for bugs.
• Preparation of daily status reports and submission to management for their review.

Environment: Load runner, Web Client, Quality Center, Bugzilla, SQL, .NET, Windows 2000/NT/98, Manual testing.

Confidential, Atlanta, GA

BA/QA Analyst

Responsibilities:

• Interacted with the Business analyst team to analyze and review the requirements document and make sure all the requirements are covered by at least one or more test cases.
• Participated in the design, code and walk through meetings with the development and design team members.
• Reviewed the requirements and use case diagrams to write test cases and test plan that would test all possible scenarios
• Created test sets and documented test cases in the Test Plan to manage the test run process.
• Used Test director for the documentation of test cases and test scripts.
• Executed test cases manually and also used automation tool, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.
• Performed regression testing to verify all the functionality works after certain builds.
• Used QTP to convert manual test cases into automated test scripts, performing data driven, functional and regression testing
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values in QTP.
• Defined GUI Checkpoints to check text boxes, combo boxes, checkboxes and images using QTP.
• Used Quality Center to log and track defects status. Wrote and tracked anomalies in the Quality Center defect tracking system.
• Involved in validating the test cases for the various Batch processing transactions at the scheduled and verify the log files for any issues arising during the test.
• Data Integrity testing on an Oracle Database to validate and test data using TOAD.
• Wrote SQL queries to get valid data from the database for data integrity.
• Maintenance of different documents related to the testing process, discussing the work progress, monitoring and suggesting enhancements in the Test strategy and Test plans.

Environment: Windows XP, Quality Center, QTP, VB Script, Access, Oracle, J2EE, TOAD.

Confidential

QA Tester

Responsibilities:

• Analyze the Business Requirement Documents and Functional Specification to get a better understanding of the system on both technical and business perspectives.
• Performed the functional testing using Mercury Interactive Winrunner in both Manual and Automated testing process.
• Recorded the application in Context Sensitive mode and inserted GUI checkpoints on multiple objects to check their properties.
• Developed and maintained automated test scripts using Winrunner.
• Created and maintained regression test suit to check the progress of the testing process by performing identical tests before and after fixing defects.
• Reported bugs using Test Director
• Monitored the browser’s ability to identify the various web objects and hyper links and reported the broken links.
• Performed backend testing using SQL queries to check backend data and data integrity.
• Facilitated unattended test runs using exception handlings with Winrunner Recovery Manager.

Environment: Visual Basic, Winrunner, MS-Project, Test Director, SQL, and HTML, Windows NT/2000.

Confidential

Manual QA Tester

Responsibilities:

• Analyzing test plan that defines the test environment, phases of testing.
• Worked on different phases of testing and resources required.
• Wrote manual test scripts supporting the available business requirements.
• Executed test cases manually to check GUI and Functional features of the application.
• Identified test data specific to the test case.
• Performed the back-end testing to ensure data consistency on front-end.
• Writing and executing, SQL queries on the database.
• Worked On Crystal Reports for Generating Reports.
• Generated the detailed reports of the Bugs, Pass-Fail report and comparison chart.
• Worked closely with build integration team and developers in order to perform testing activities as per
• Performed End-to-End testing manually.

Environment: SQL Server, Windows 2000, Java, XML, HTML, Visual Basic 6.0, Crystal Reports, ASP, Java Script.