SUMMARY

• 6 years of experience in Finance, HealthCare, E - Commerce, Retail and Insurance Industries as a QA Analyst/Business Analyst/QA Tester.
• Experienced in conducting Rapid Application Development (RAD) and Joint Application Development (JAD) sessions
• Evaluated business requirements and software prerequisites and limitations in generating conceptual and routine test plans.
• Proficient in Black box testing, White Box Testing, Agile testing, Security testing, Integration testing and Functionality testing.
• Extensive experience in testing Web Applications, GUI and databases.
• Experience on testing Web based, Data warehousing, and Client/Server Applications, which include various technologies like Informatica, Business Objects and Cognos.
• Experience in implementing CRD, CMM & ISO 9001 standards in QA Process.
• Experienced in Database, SQL testing with Oracle 7.x/8.x, SQL Server 7/2000 and MS-Access and UNIX Shell Scripting.
• Well versed with Various Testing Stages/Levels/Phases, Testing Types, Testing Techniques and Quality Work Products.
• Experience in Functional and Non-Functional (Availability, Usability, Reliability and Compatibility) Testing Types.
• Experience in Manual Testing using Oracle and SQL Server Database.
• Hands on experience in preparing Test plans, Test cases, and Test Data and executing the same.
• Expertise in analyzing the results and reporting Suggestions and defects.
• Good Exposure on Bug Life Cycle.
• Experience in executing SQL queries in order to view successful transactions of data and for validating data.
• Experience in developing URS, RUP, Requisite Pro and developing Traceability Matrix.
• Extensive knowledge of ERP, Financial, Pharma and Retail domain.
• Expertise in SOP's, forms and validation documents.
• Created WinRunner script for regression testing in Client/Server application.
• Prepared the Test Bed whenever a new release comes from the development team.
• Software Testing and Documentation, Analysis of the Business Requirements and the Software Requirements Specifications for Healthcare Facets System.
• Experience with Quick Test Pro 7.6/8.0 in ERP environment, ETL Informatica, Documentum Migration and Auditing.
• Experience is Channel / Partner Management. Developed Business. Created reports for business objectives using several data sources for various Channel Partners.
• Reviewed Test Plans, Test Cases, Test Plan execution using specification documents and Rational Test Manager.
• Agile Methodology, And QTP Automation Testing.
• Green Hat Tester toolset, supporting the testing organizations
• Interact with the test team and environments management team to help troubleshoot issues which arise from development and execution of web services test cases.
• Reporting tool defects, making enhancement requests, scheduling tool upgrades, and application installation of new hardware.
• Testing tool, protocols, and environment configurations as it pertains to the GH Support team.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 95/98/2000/XP/NT, UNIXDatabases & Tools MS SQL Server 2000, MS Access, Toad and Oracle 9i/10g

Languages: SQL, SAS, VBScript UML and Perl

Project Management: Microsoft Project, Microsoft Office

Internet Technologies: HTML, XML and HTTP concepts

Software: IBM Lotus Notes, Charles River, Argus, Linux, MS Project and MS Visio

Quality Management: Quick Test Professional, Test Director, Quality Center and Bugzilla

Methodologies: Rational Unified Process (Rational Rose, Requisite Pro, ClearCase, ClearQuest), Data Modeling, Business Modeling, Use Case Diagrams, State Machine Diagrams, Sequence Diagrams, Activity Diagrams and Class Diagrams

Web Technologies: Microsoft FrontPage

Multimedia: Adobe Photoshop, Quark Express

EDI: TLE, Gentran, X 12, HIPAA, EDI 4010, EDI 5010

PROFESSIONAL EXPERIENCE

Confidential, Charleston, SC

QA Analyst

Responsibilities:

• Analyzed business requirement and writing test cases based on the Use Case.
• Involved in UAT testing using Test Director, Toad and Oracle Financials for new Payment Engine Application
• Worked on Portal Initialization, End-to-End Testing, Regression Testing.
• Conducted SQL queries in database to generate reports for executive managers.
• Strong concept of Offshore and Onshore co-ordination in testing projects.
• Hands on experience working on Manual Testing, and Database Testing.
• Interacting with Developers and Work stream.
• Lead for resolving and the reported bugs and technical issue.
• Analysis the business Requirement Specification of the Particular area Designing Test Lab and formulation of Test Strategy, Test Plans and Test Cases in Test Director for the Functional, Integration, end-to-end, Usability, Security and smoke testing.
• Wrote and verified stored procedures using PL/SQL to improve efficiency of the system.
• Used the Test Director log to view the test results, including verification point failures, procedural failures, aborts and also for defect tracking and maintained the trailing history of the defects.
• Working on the resources with specific EDI QA
• Experience with solid claims processing and adjudication.
• Tested HIPAA EDI Transactions such as 837, 997, 277, in various claims validation, processes.

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Test Director for Mobile Solution Application.
• Developed Test plans, Test cases, Test Scripts, Test strategy, Test Scenario, Test Reports.
• Developed automation scripts in Quick Test Pro (QTP) and Performance Center.
• Responsible for Automation Scripts & library functions maintenance
• Performed GUI checkpoints for GUI objects using QTP.
• Created data driven tests using Data Driven Wizard of QTP
• Expert View of QTP was a great help to save time understanding and editing the Test Build
• Regression testing performed on every new build of the application
• Bitmap checkpoints, GUI Check, Database checkpoints inserted for greater accuracy of testing and enhancing the test scripts
• Inserted Custom checkpoints to verify the dynamic output values and validate the test results.
• Resolved object recognition issues using recovery scenario feature of QTP.
• Performed data validation-using SQL.
• Performed Integration, Regression, UAT and Database testing.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Responsible for updating and maintaining Test Director for all the defects found during functional and regression testing and follow up the bug life cycle.
• Organized weekly Project Status and Task Review meetings
• Conducted User Acceptance Test (UAT) for successful implementation and all the requirements were in compliance.
• Responsible for organizing the Quality Analyst (QA) walk through to explain proposed changes.
• Web service Testing Using SOAP UI 3.0
• End to End testing.
• Responsible for Functional, Regression and Integration Testing
• Involved in Tests Execution and Reporting Defects.
• Creating and Executing Test Cases
• Green Hat Tester toolset, supporting the testing organizations
• Interact with the test team and environments management team to help troubleshoot issues which arise from development and execution of web services test cases.
• Reporting tool defects, making enhancement requests, scheduling tool upgrades, and application installation of new hardware. testing tool, protocols, and environment configurations as it pertains to the GH Support team.

Environment: MS Project, Rational Clear Case, Test Director, JAD, Windows XP, Web Logic, Rational Rose, AJAX, CSS, JavaScript, HTML, MS-Visio, MS-SQL 2005.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Assisting the business team in Business Case Modeling
• Developed Use Case Modeling using Rational Unified Process (RUP) for preparing Functional Requirements documents.
• Understanding the Business Requirements and developed Test Cases to Test the Complete Functionality of any Particular Page/Report/Module.
• Creating and Executing Test Case
• Bug Reporting and Tracking.
• Involved in validation of HIPAA for EDI 837/I/P.
• Performed comparative analysis and GAP analysis to identify variation in the process as per HIPAA EDI X12 4010 and 5010 guidelines to in corporate updates as per 5010,guidelines.
• Assist tools for use in future HIPAA EDI 4010/5010 migration and compliance.
• Involved in validating XML Files
• Performed Database Testing using SQL in order to check the Data Validation and Data Integrity
• Black box Testing, GUI Testing, Integration Testing, Functional Testing, and System Testing
• Modifying the Tests and Conducting Regression Testing.
• Communication with Business Analyst on any issue clarifications
• Preparing Defect report
• Creating PowerPoint presentations and project updates using MS Project for clinical management application project.
• Enhanced reporting framework to allow quicker and easier development of new fiscal reports
• Enhanced MS SQL statements to support new fees and reporting requirements by using SHOWPLAN
• Enhanced database design to support new fee structures and reporting requirements
• Exposure and Knowledge to 834 benefits claims files testing in enrollment and plan, merger project.

Environment: WebLogic 8.1, IBM DB2 V8.1, ASP .Net, Struts, Java, J2EE, XML