SUMMARY

• 15+ years of IT experience in QA, Test Management and Defect Management as Test Manager, Test Lead. Test Coordinator and Business Analyst.
• 8+ years of onsite experience working with American firms.
• 6+ years of experience working with Healthcare Industry.
• 9+ years Test Management experience.
• 4+ years Business Analyst experience.
• Proven IT experience in managing teams in a distributed geographic environment.
• Extensive experience in Health Care industry (Payer and Provider) side of business.
• Experience in setting up Testing Center of Excellence (TCoE).
• Expertise in identifying process gaps, facilitating diverse process guidelines, implementing best practices and help creating process templates.
• Excellent exposure to SOA technologies that enables Web services.
• Excellent exposure to Agile methodology.
• Exposure in Mobile testing.
• Proficient with Test Management tools like HP ALM 12.01/Quality Center, Rational Test Manager, and ClearQuest.
• Exposure to Agile tools like Rally and Agile Manager.
• Knowledge of HP QTP, HP Load Runner, HP WinRunner and Selenium.
• Managed and Lead multiple Large, Medium and Small QA projects throughout the IT organization as part of the Centralized Testing Services.
• Coordinated and Governed the entire process from Unit Testing to Deployment Testing.
• Managed and Coordinated participation of the Project Team, Solution Leads, Business Partners and Support Teams in order to satisfy the timeline and budget.
• Partnered with Vendor/Program/PM teams on overall test approach, tasks and assignments.
• Responsible for implementation of QA standards and procedures, Estimating resources, scheduling deliverables, and creating test plans and strategy documents.
• Experience in Developing and managing MS Project schedule, Communication Plans, Risk Issues Log, estimates and budgets and control of project costs.
• Managed Onsite / Offshore / Near shore model projects.

PROFESSIONAL EXPERIENCE

Test Analyst III

Confidential, Phoenix, Arizona

Responsibilities:

• Provided leadership and direction for CAC testing project.
• Coordinated, Governed, Hosted, Facilitated testing sessions.
• Developed overall test strategy and approach for project (including all testing types Integration, Interface, Regression, System, UAT, performance, end - to-end, etc.) with input from Test Leads and Systems Analysts.
• Developed Master Test Plan and obtain appropriate approvals.
• Identified process gaps, implemented best practices, improved and organized test artifact documents.
• Ensured appropriate project/release meetings are scheduled (e.g., Planning, Review, status, etc.)
• Test asset creation, Defect life cycle management, organizing testing evidence.
• Reported overall test status of project.
• Ensure team is using Confidential QACC best practices.
• Participated in Go-live events.
• Provided official signoff for project gate reviews (e.g., requirements, design, closure report etc.)

Test Analyst III

Confidential, Phoenix, Arizona

Responsibilities:

• Provide leadership and direction for testing project.
• Coordinate, Govern, Host, Facilitate testing sessions.
• Develop overall test strategy and approach for project (including all testing types Integration, Interface, Regression, System, UAT, performance, end-to-end, etc.) with input from Test Leads and Systems Analysts.
• Develop Master Test Plan and obtain appropriate approvals.
• Ensure appropriate project/release meetings are scheduled (e.g., Planning, Review, status, etc.)
• Test asset creation, Defect life cycle management, organizing testing evidence.
• Ensure project testing issues are resolved in a timely manner.
• Report overall test status of project.
• Participate in testing process improvement efforts.
• Ensure team is using Confidential QACC best practices.
• Provide official signoff for project gate reviews (e.g., requirements, design, closure report etc.)

Onsite Coordinator (Test Manager+Defect Manager)

Confidential, Milwaukee, Wisconsin

Responsibilities:

• Develop overall estimate for project with input from Test Leads and Systems Analysts.
• Develop overall test strategy and approach for project (including all testing types system, UAT, performance, end-to-end, etc.) with input from Test Leads and Systems Analysts.
• Develop Master Test Plan and obtain appropriate approvals.
• Assess and communicate resource needs to Release/Program Test Manager Testing Services.
• Manage resource allocations for project.
• Ensure appropriate project/release meetings are scheduled (e.g., test lead, status, etc.)
• Ensure resources have appropriate training and access.
• Partner with other test managers/leads to ensure appropriate test coverage at the release level.
• Serve as escalation point for issues reported by Test Leads.
• Ensure project testing issues are resolved in a timely manner.
• Report overall test status of project.
• Participate in testing process improvement efforts.
• Ensure team is using AH testing best practices and following AH established testing processes.
• Provide official signoff for project gate reviews (e.g., requirements, design, etc.)
• Coach and provide direction to Test Leads and Testers.
• Coordinate testing and environment needs with Environment Manager.
• Conduct post-deployment analysis of project/release.

Onsite Coordinator (Test Manager + Business Analyst)

Confidential, Milwaukee, Wisconsin

Responsibilities:

• Key point of contact at Client site as onsite coordinator.
• Involved in Requirement gathering, SRS and Use Case creation.
• Identifying process gaps, facilitating process guidelines and implementing best practices.
• Analysis of Software Test Requirements, conducting timely walkthroughs and reviews.
• Involved in Test planning, effort estimation and risk mitigation.
• Preparation of Test Strategies and Link Test Plan against Requirements.
• Involved in defect management, conducting defect triage and defect prioritization.
• Ensuring all agreed upon deliverables being maintained and reported to client in time.
• Coordination with offshore team and Client.
• Providing status report of all the testing efforts on weekly basis to Client.
• Reporting work progress to Management.
• Review of all the Test Cases against Requirements and Specification.
• Monitoring and review of unit test cases and results performed by developers.
• Ensuring all the testing process being carried properly.

Onsite Coordinator (Test Lead)

Confidential, San Jose, California

Responsibilities:

• Confidential Face at Client site as onsite coordinator.
• Coordination with offshore India team and Client team based in San Jose, Austin and Amsterdam.
• Educating Client team about Testing techniques and processes, best industry practices.
• Gathering and Analyzing Software Test Requirements.
• Preparation of Test Strategies and Test Plan against Requirements.
• Test vector creation, get it reviewed and signed off by Client.
• Test case creation and test execution of complete back-end applications.
• Test Script creation in Klemspeak (Cisco proprietary) and test execution on Sun machines.
• Mapping of test requirements with test cases using Quality Centre.
• Defect reporting using Quality centre.
• Providing status report of all the testing efforts on weekly basis to Client.
• Ensuring all agreed upon deliverables being maintained and reported to client in time.
• Knowledge transfer to offshore India team regularly.
• Coordinated Functional and OAT testing activities.

Onsite Coordinator (Test Manager)

Confidential

Responsibilities:

• Only point of contact for Terminal Validation Test (TVT)
• Co-ordination with VRA team in Oulu regarding TVT camps.
• Co-ordination with HP team in London regarding HP download test.
• Creating test strategy for Terminal Validation Test (TVT)
• Guiding vendor team to update/add/modify TVT specifications.
• Coordinating with Tieto-X test team in order to plan and organize TVT camps.
• Leading the camp and performed many TVT camps successfully.
• Handling Visual Radio Tool (VRT) during camps.
• Creating test data/content/blocks to be flashed on terminals through VRT
• Creating and distributing Test Result for all the terminals been tested.
• Reporting defects through Test Director.
• Streamlining quality process workflow of Nice testing team and Tieto-X testing team.
• Performing HP download test on various terminals.

Senior Consultant

Confidential

Responsibilities:

• Analyzing test requirement specifications.
• Preparation of test plan and Creation of test cases.
• Ensuring test coverage and maintaining traceability matrix.
• Execution of test cases.
• Testing of owned areas rigorously.
• Reporting bugs through bug tracking system Bugzilla.
• Maintaining test log, defect log and test matrix for each build.
• Participated in various test events and provided Test Status to the client.

Test Lead

Confidential

Responsibilities:

• Installation of software for design time environment on win2k and Solaris.
• Preparation of Test Plan for Conduction6.0.
• Creation of Test Plan and Test Cases.
• Execution of Test Cases.
• Testing of Conductor6.0 rigorously in all the phases of SDLC.
• Reporting Bugs through Bug Tracking System.
• Maintaining Test Log, Defect Log and Test Matrix for each Build.
• Testing of Conductor6.0 through Automated Testing Tools.
• Estimating the performance through load and Stress testing of transactions
• Updating development Team and Management regarding Test Status.
• Versioning of Test Cases, Test Matrix as per each new Build.

Senior Software Engineer - QA

Confidential

Responsibilities:

• Analysis of Software Test Requirements.
• Preparing Test Plan and Test Strategy.
• Creation of Test Cases.
• Black/White Box Testing, Integration Testing, Functional Testing and Acceptance Testing.
• Maintaining Test Log, Defect Log and Defect Matrix.
• Maintaining Bug Tracking System
• Updating the developer Team and Management regarding the Test Status.