SUMMARY

• Over 6 years of IT experience in Functional testing (QTP), Manual Testing and Automation testing.
• Worked on verticals of Telecom Billing, Banking, Financial, Insurance, Web Portal, Web content Web interface applications
• Expertise in testing Windows & Web technologies, Web applications, Web services, Browser testing
• Experience in working and testing Service Oriented Architecture (SOA)
• Expertise in the development of test cases, executing the test cases, test strategies variety of test levels, methodologies, test designs and testing techniques
• Experienced in performing GUI, functional and database testing, focusing on production support in UNIX and Windows environments
• Extensive experience in developing Validation deliverables such as VSD/VP, URS, FRS, Risk Assessment, IQ/OQ/ PQ Test Protocols, Summary Reports, RTM and SOPs
• Expertise in Functional testing, Regression testing, Integration testing, UAT testing, compatibility testing, Sanity testing, Exploratory testing and SIT testing.
• Expert in Quality Center and experience in using Test automation Tool QTP
• Expert in testing/validation processes.
• Hands on experience in design, development and maintenance of Automation Scripts with QTP. Ability to identify problems, analyze test results, and investigating their cause and suggesting remedies.
• Written Test Scripts using VB Script for automation of tests using QTP.
• Sound knowledge in executing SQL queries in Oracle.
• Designing of test case using black box testing techniques like boundary value analysis and equivalent class partition
• Experience of Waterfall, V - model and Agile software development process and Knowledge of various phases of Software Development Life Cycle (SDLC) and Scrum methodology
• Experience in Software Testing Life Cycle (STLC)
• Experience in Black Box Testing, White Box Testing, Positive, Negative, Data Driven, Functional, System, Regression & Re-testing and Integration Testing
• Well versed with testing (STLC) process, Root Cause Analysis, metrics collection and reporting.
• Participated in Defect management and Bug Reporting using bug-tracking tool for business software
• Experience scheduling, coordinating, and facilitating meetings
• Involving to prepare Test Plan Document
• Peer test case reviews Assigns, manages, and ensures quality assurance assistance throughout the project lifecycle
• Ability to work independently or as team member and also can work in multiple projects simultaneously.
• Quick learner with excellent written, verbal and interpersonal skills.

TECHNICAL SKILLS

Programming languages: Asp. Net., VB, J2EE, JSP, Servlets, SQL, PL/SQL, C, C++, Visual C++, Java and HTML

Validation Tools: FDA Regulations, 21 CFR Part 11/56/210/211/820/1270/1271 , GAMP 4.0, Validation Deliverables(URS, FRS, IQ/FV/OQ/UAT/PQ Test Cases and Test Protocols ( TCP/IP), Risk Assessment, RTM and Summary Reports)

Automation Tools: Quick Test Professional (QTP) 9.2/9.5/10.0 , Load Runner 9.0, Rational Robot

Defect Tracking Tools: Quality center 10, Rational Clear Quest & PVCS

Web Languages/Scripts: VBScript, JavaScript, Python and TSL

Web services: SOAP

Relational Databases: Oracle 10g,SQL Server 2005/2000

Operating Systems: Windows NT/95/98/2000/XP/Vista,Unix

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Sr. Automation Engineer

Responsibilities:

• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application
• Prepared Traceability Matrix for Test Coverage
• Constantly communicated with the Business personnel, developers, client and business partners through email, phone, meetings and conferences to keep track of the requirement changes
• Developed automated test scripts using QTP for Regression Testing for Private Portion module
• Enhanced automation scripts to maximize test coverage and improve test efficiency in Data Driven Testing
• Identified and Involved in converting all the Manual test cases of Check-in and Boarding Modules into automated scripts on Quick Test Pro 10.0 (QTP)
• Responsible for ensuring that validation and testing activities adhere to applicable Life Net Health Policies and Procedures
• Prepare and submit status reports for validation activities on weekly basis
• Create IQ, OQ, PQ, and Validation Summary report.
• Document, manage, close and report errors/defects encountered during validation testing
• Worked with Team Manager to track and coordinate validation activities
• Track and coordinate validation testing activities and prepare status reports for weekly meetings.
• Developed performance scripts using with Load Runner
• Implemented the Testing life cycle for all the modules in the project through Quality Center 10.0
• Used Checkpoints to identify whether the application is functioning properly by comparing current value of particular property with the expected property
• Performed functional testing for the web portal for its web content
• Participated in the daily defect review meetings
• Managed all types of change requests, including defects, enhancements, issues, and documentation changes using HPQC
• Maintained Requirements Traceability Matrix, Developed test scripts, executed test scenarios and reported bugs in HP Quality Center
• Coordinated with the QA Team in developing and executing functional / system test cases and ensuring system meets functional and design specifications
• Used SQL scripting and queries to query database
• Led the UAT testing schedules depending on the system testing deadlines and support

Environment: Asp. Net, BizTalk Server, Share point server, DB2, QTP 10.0 QC 10.0, and Load Runner.

Confidential, Newark, NJ

QA Tester

Responsibilities:

• Involved in complete software testing lifecycle (Requirement Analysis, Test Planning, Test Cases and Scripts Development, Test Execution, Test Reporting, Test Result Analysis, Defect tracking, Test Closure).
• Analyzed business requirement documents, functional requirement documents, Use cases, Use case diagrams.
• Documented test plan, including test strategies, test cases and schedules in Quality Center.
• Customized test cases and schedules for Credit Card Online application
• Queried the Mainframe ETL Target DB2 database to verify the data consistency based on ETL Business Rules.
• Responsible for Testing Web Services requests using SOAPUI
• Performed GUI Testing on web and mobile applications.
• Used data driven testing features to provide data values to the variables in a script.
• Performed manual testing and automation testing of the web application.
• Wrote extensive scripts to perform smoke tests for verification of weekly builds.
• Performed various types of testing like Smoke testing, Functional, Integration, System, Regression, Data driven testing, usability testing.
• Involved in testing mobile Banking Module for "Find Locations", "check accounts" and "pay bills" on iOS, Android and BlackBerry operating system.
• Performed compatibility testing, interruption testing, and network testing for stability of mobile app.
• Used TOAD for writing SQL queries for validating, retrieving and comparing the data.
• Designed and developed SQL queries to test back end.
• Performed cross-browser testing to verify if the application provides accurate information in different (IE, Firefox, Safari) browsers
• Maintained Quality Center defect-tracking tool, including submitting and assigning defects to the application developers along with the release of defect aging reports.
• Verified Tracked and Reported defects and classified based on Severity and Priority.
• Collected and analyzed test metrics and subsequently submitted reports to track the status and progress of the testing effort.
• Interacted with the Project Manger to provide estimates for different phases in the projects and also interacted with the client team to convey the progress

Environment: HP QTP 10, SOAP, Oracle 11, Quality Center 10, Mozilla, IE, Windows 7/XP, PVCS, Citrix, C#.Net, MS-Office, Java, J 2EE, Servlet, ASP, Linux XML, MS-Project, Web sphere, Web Logic, VB script, TOAD

Confidential, Irving, TX

QA Tester

Responsibilities:

• Responsible for Test Case Design, Review and test Case Execution
• Responsible for analyzing system requirements and developing a test plan for the project based on SDLC
• Writing and executing Test cases and Test Scripts after reviewing the business requirements and technical specifications
• Developed several Automation Scripts
• Developed Master startup scripts by using Reusable Actions and Copy Actions and did the regression testing for each release of the application by using Quick Test professional (QTP)
• Extensively worked on handling the application response for Positive and Negative sets of data for data driven using Quick Test Professional (QTP)
• Conducted data driven testing by parameterize data using Quick Test Pro
• Performed Black box testing, Integration testing, System testing, data validation testing, end-to-end testing of the application
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations
• Performing queries to the database using 'SQL' to check successful Transaction & to create particular test cases
• Extensively communicated with developers using bug reporting tool CMIS
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
• Executed test cases and logged results
• Report defects and communicate with the development team to fix the defects

Environment: QTP9.5, Test Director 7.6, Win Runner, Visual Basic, VB Script, .Net, XML, HTML, VBScript, SOAP,SQL Server '00, SQL, Windows NT and PVCS.

Confidential, Minneapolis, MN

Tester

Responsibilities:

• Prepared test cases for the system covering SRS document, design document, reviewing them with the developers and finalized the test cases.
• Involved in creating and grouping Test Cases into Test Suites for running them in unattended mode
• Performed manual and automated testing using QTP.
• Performed Regression testing of the application after fixing the bugs.
• Wrote SQL queries to perform Data Validation followed by the manual testing of database.
• Included GUI, bitmap, text Area, database checkpoints and synchronization points in test script to check the application by comparing its current behavior to its behavior in a previous version.
• Replaced fixed values with parameters, to check the functionality of the application with multiple sets of data.
• Performed recovery testing manually to see how it responds to abnormal condition.
• Performed Multi-Browser testing and also conducted Data-Driven tests.
• Used Test Director to manage, coordinate Requirements, Test Plans and Test sets.
• Prepared daily/weekly and final testing report of the whole application.
• Used Concurrent Versions System (CVS) to maintain versions between various stages of SDLC production.
• Coordinated meetings and walkthroughs with the management team to ensure steady progress.

Environment: QTP 9.2, LoadRunner 8.0, Test Director7.2, Windows 2000/XP, Java, UNIX, HTML, XML, SQL.

Confidential

Testing Engineer

Responsibilities:

• In-depth experience in reviewing and analyzing business requirements and functional documentations for test scenario development.
• Designed functional test cases and test steps and record the output.
• Responsible for reviewing the design and deployment of any deliverables from development/staging to production environments.
• Working with Conversion team of data from State legacy system(getting datafeeds from mainframe) so as to carry out testing in more efficient way.
• Worked on Data warehouse with high volumes of data and extensive testing.
• Experience in ETL deliverables, sourcing from multiple source systems.
• Worked on implementation and post implementation support.
• Act as the technical contact for any query/database performance issues; work with developers and business users in query requests and enhancements.
• Experience in working with SOAP UI for web service testing.
• Working with developers to fix/tweak the .net code using the Visual Studio debugger.
• Meeting with SME's (Subject matter experts) for writing better scenarios for testing the State Tax application.
• Written SQL Queries for tweaking the performance and Stored procedures.
• Running SQL server Trace to find long running queries and to take appropriate action.
• Diagnose and troubleshoot performance problems using SQL Trace to enhance performance.
• Proactively monitor the database systems to ensure secure services with minimum downtime.
• Tested application servers using performance monitor and resource monitor.
• Testing application for disaster recovery (DR) goes as per schedule.
• Providing 24x7 support of the SQL environment, including on call support on rotating basis.

Environment: Test Director, SQL server 2005/2008 R2, VB.Net, VS 2008, Mainframe, Clear Quest, MS Share point, Spotlight, VM Ware