SUMMARY

• 6 years of diverse experience in Software Quality Assurance with a thorough knowledge of System, Functional, Regression and Performance testing methodologies Capacity to identify problems, analyze test results, and investigating their cause and suggesting remedies.
• Developed Strength in testing of cross - platform Client/Server and Web based applications.
• Expertise in analyzing and designing automated as well as manual procedures for the verification, validation and implementation of accurate testing strategies for the successful deployment of real-time solutions
• Extensive experience in reviewing and understanding of Business & Testing requirements and writing detailed Test Plans, Test Cases, and Test Scripts.
• Expertise in checking for funds and wires in the Money Transfer System (MTS).
• Excellent understanding of EFT system (such as ACH, Automated Cash management and Prime Brokerage).
• Knowledge of Online Banking and the whole Fund Transfer process.
• Extensive risk management experience conducting fraud and risk investigations for financial institutions and payment processing organizations
• Online banking application that enables customers to access their checking and savings accounts, and credit card account using the Internet.
• Provided support for Unit and UAT testing as required for the application or any other assigned application.
• Involved in entire QA Life Cycle (SDLC), which includes Design, Development and Implementation of the entire QA process for the Relational Database, Web and Client/Server.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Extensively uploaded test cases from MS Excel, MS Word to Test Director & HP Quality Center.
• Performance testing expertise in developing Performance Test plans, Test Strategy, Load Modeling, Performance Metrics and Performance Analysis.
• Experience using testing tools such as WinRunner, Quality Center, HP ALM, Test Director, Quick Test Pro, JIRA, Load Runner, Rational Manual Tester, Rational ClearQuest, Rational ReqPro and NeoLoad.
• Knowledge of using automation tools - Win Runner, QTP, Load Runner, Quality Center and Test Director.
• Used rational Clear Case and Clear Quest for defect management and change tracking.
• Involved in testing Java web based application.
• Extensive working Experience in using testing methods like Functional, Regression, Integration, System, Security, Initialization, Usability, Database, Smoke/Sanity, End to End and User Acceptance Testing (UAT).
• On-call Production Support (24x7), monitoring and maintaining multiple Applications in Development and QA and Production Environments.
• Ability to handle multiple tasks and work independently as well as in a team, having strong analytical and problem-solving skills.
• A good team player with excellent communication and interpersonal skills.

TECHNICAL SKILLS

Programming Languages: C, C++, Java, VB.NET, ASP.NET, VB 6.0

Operating Systems: Windows NT 4.0/XP/2000/ME/95/98, UNIX, Linux

RDBMS: SQL Server 2000, MS Access 2000, Oracle 9i, IBM 6000, MQ Series (IBM and MS)

Servers: IIS 5.0, Web sphere6.0, Windows 2000 Advanced Server

Scripting Languages: TSL, 4Test scripts, JavaScript, VBScript

Networking: TCP/IP, UDP, Webservices, SOAP

Version Control: Visual Source Safe, PVCS Version Manager

QA Testing / Modeling/Defect Tracking Tools: WinRunner, LoadRunner, Test Director, QTP, Quality Center, Clear Case, HP ALM and Clear Quest, IBM Mainframes

PROFESSIONAL EXPERIENCE

Confidential, Midvale, UT

Sr.QA Analyst

Responsibilities:

• Worked on various Online Banking projects like set up Check Payment, Browser variations, Keep the Change, Online Banking mail communication with live customers, Authentication flow, Alert mails to Customers etc.
• Worked with account payable department so checks/ACH/Wire Payments Processing are processed accordingly.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Executed the test cases and test scenarios using HP Quality center (QC).
• Written smoke test cases in Quality Center and modified them when they are automated.
• Test Lead for the Money Transfer System (MTS) Remote Processing Interface Project .
• Responsibilities included source system analysis, data transformation, loading, validation for data marts, operational data store and data warehouse.
• Responsibilities included inputting, verifying, and approving incoming and outgoing payments in MTS (MONEY TRANSFER SYSTEM).
• Involved in environment requirement gathering meetings and giving inputs to the environment teams.
• Designed and implemented basic SQL queries for reports and data validation.
• Involved depth understanding of Credit Risk management for the application.
• This module included Online Bill Payments, Transfers, Online Bank Statements & Check Images, eMail & Wireless Alerts.
• Executed Test Cases Manually, once the application is stable and documented the successful or unsuccessful completion of each test case in HP Quality Center (QC) for End-to-End Scenario based testing.
• Conducted UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Conducted market research and analysis in Capital Markets consisting of Stock Market and Bond Market
• Prepared for GAP Analysis; identified and documented improving areas to meet capital requirement regulations.
• Develop requirements specifications for interface between Payment Manager and MTS (Money Transfer System)
• Worked on various Webservice tools including WSDL, SOAP, XML, XML Schema.
• Manually tested the whole application before going for the automated testing.
• Involved in testing the conversion of the application into web application using XML webservices.
• Used Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Involved in generation and execution of SQL queries.
• Collaborated with External Auditors and documented SOX compliance requirements
• Enhanced the scripts and developed various functions to enhance the scripts.
• Extensively worked on Performance Monitoring and analyzed the response time, Memory leaks, hits/sec and throughput graph.
• Involved in development and reporting of quality assurance project metrics.
• Involved in creating Test Scripts and executing them across various builds for Regression, System testing using QTP and reported the bugs through Test Director.
• On-call Production Support (24x7), monitoring and maintaining multiple Applications in Development and QA and Production Environments.

Environment: Java, C+, Agile, Oracle, IBM, SQL, SQL Server, SOAP, Webservices, HTML, XML, Quality Center 9.x, HP Quality Center, QTP 8.X, Load Runner 8.1, UAT, Windows XP, MS Office Suite, MS Visio, MS Access

Confidential, Indianapolis, IA

QA Tester

Responsibilities:

• Was responsible for testing a new enterprise wide web based online banking application for the bank.
• Developed Test Plan, Master Test Strategy, Test Agreement, and Test Scripts.
• Created Documents, this includes the Test Summary Results, Risk Assess and Testing Signoff.
• Involved in writing Positive and Negative Test cases and executed them.
• Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Verify repaired payments prior to releasing them through MTS payment application.
• Performed database integrity check using SQL.
• Use HP Quality Center to house all test documentation and report/track all issues and defects (Defect Management).
• Gathered requirements and modeled the data warehouse and the underlying transactional database.
• Facilitated Project Charter development and defined Critical to Quality Specifications (CTQs) and Feature Functions for the LOBs and Online Banking Technology Partners.
• Tested various print documents to make sure all the policy related information is printed in those documents.
• Managing a multi-year program to automate Mizuho bank payments and transfers using internal and third party technologies such as Automated Commercial Banking System (ACBS) and Money Transfer System (MTS).
• Extensively used Test Director to store and execute the QTP Scripts and for defect tracking.
• Using Dimensional Modeling Techniques to create Dimensions, Cubes and Fact tables.
• Addressed all aspects of credit card business. Incorporated Automated Clearing House (ACH) functionality for the Private Label Credit Cards for Cash Advance abilities.
• Interacted with developers, Business & Management Teams and End Users.
• Assist with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Interacted with programmers to identify and resolved technical issues.
• Identified Bugs & Reported Using HP Quality Center.
• Worked on Rational Clear Quest for defect submission and tracking.
• Performed correlation and parameterization as per the data and requirements
• Involved in J2EE application performance tune up for web tier and database stored-procedures.
• Involved in running patches and files to deploy reports
• Participated in Walkthrough and defect report meetings periodically.
• Proficient working knowledge with ISO 9001 standard guidelines and CMM Level standards.

Environment: Java, XML, Oracle, Webservices, MS Office, XML, HTML, UNIX, Agile, SOAPUI, Rational Clear Quest, Windows 2000, Mercury, Quality Center, Load Runner, UAT, MS Office Suite, MS Access, MS Project.

Confidential, Las Vegas, NV

QA Analyst / Tester

Responsibilities:

• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Analyzed the business and functional requirements of the application and also helped in developing detailed test plan and test cases.
• Maintained consistency in software delivery processes to aide in the delivery of large initiative for an Online Banking Application to pilot users with a phased roll out approach.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Work with Money Transfer System (MTS) to initiate or research international transactions
• Designed the test cases using Quality Center.
• Helping development team in defining the scope for Unit testing. Although Unit testing is not in the scope of QA efforts but QA team helped delivery team in putting a process in place for Unit testing activities.
• Actively involved in Requirement Analysis, Business Analysis, Use-Case Analysis Involved and developed comprehensive Test Strategy, Test Plans, Test Case and Test Scripts and documented them in HP Quality Center (QC).
• Requirements Elicitation, Analysis, Communication, and Validation according to Six Sigma Standards.
• Hand on experience on different SQL tools like QueryMan was used to test the complex queries.
• Has done functional testing of the front-end application using Quick Test Professional (QTP).
• Involved in story creation and pair testing as part of agile development process
• Helped with data modeling and defining the conceptual and logical model of the data warehouse.
• Wrote test cases and test scripts for the User Acceptance Testing UAT.
• Extensively involved in the automation of Regression Test Cases by scripting.
• Worked on ‘Segmentation Rule Analysis’ document, which will be made as a QA artifact and will be used as a KS tool (Knowledge Session) tool for any new team member.
• Worked on creating a document on putting a process in place for incorporating Sarbanes - Oxley act to mock up real production data in case of volume testing.
• Actively involved in Source Driven Testing, Target Driven Testing, Business Cycle Testing, Business Scenario Testing and Data Integration Testing.
• Worked on different database like Oracle to check the data consistency.
• Involved in the Production Validation for each Release Project and also took part in post production support.

Environment: IBM, Agile, Oracle, Java, DB2, SQL, PL/SQL, SQL Server 2000, SOAP, HTML, XML, IIS, Quality Center, Mercury, Load Runner 8.1, Webservices, Windows XP, MS Office Suite, MS Access, MS Project.

Confidential, Newark, NJ

QA Analyst

Responsibilities:

• Performed automation testing on the application using LoadRunner. Created test scripts for the functional interface of GTS modules using on LoadRunner.
• Analyzed Functional requirements document, A&D document and developed Test cases to test GUI, Security, Performance and functional requirements of the application
• Testing and Data analysis of the TAP Validator module application both manually and by automation in all environments.
• Exclusively worked on writing test plan, test cases, test scripts, test reporting,
• Data Driven Tests using LoadRunner to verify database values to ensure group login transaction accuracy and database integrity.
• Manually tested and GTS modules using Quality Center.
• Checking the system behavior with multiple values of data for regression testing using LoadRunner and enhancing the scripts for Reusability and Modularity.
• Performed backend testing by using SQL.
• Logging defects and writing test cases in Test Director.
• Creating Test Plan and Test cases using Mercury Quality centre.
• Performed Functional testing, Performance testing, Backend Testing, User Acceptance Testing and System Integration testing.
• Assisted technical documentation to formulate user support manuals and given live demonstration of new functionality to users.

Environment: Loadrunner, QTP, TestDirector, Oracle8.0,PL/SQL,Quality Center, WindowsNT.TSO/ISP, DB2, MS Office Suite, MS Visio, MS Access, MS Project.