SUMMARY:

• Around Seven Years Professional IT Experience as Sr. Kronos Consultant and experience with modules HR, Payroll, Time and attendance, Advanced Scheduler.
• Responsible for ensuring that the Time and Attendance software application is implemented on time, within budget and per client specifications.
• Hands - on experience implementing and configuring various Time and Attendance Installations utilizing applications which include: KRONOS Workforce Central v. 5.x-8.x, Stromberg, ADP & RealTime Software products.
• Setup Time off Requests to be used by Employee Self Service and at the 4500 terminals.
• Extensive Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Experience in Kronos WFC 8.0 workforce management which is responsible for solution delivers an unparalleled user experience.
• Experience in the utilization of relational databases such as Oracle, Microsoft SQL and fulfils tasks associated with data collection, DB creation, and DB review.
• Active participant in Project Teams for clients in gathering business requirements and configuration and implementation of Kronos WFC designed to enhance clients, functionality and end-user productivity.
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces.
• Interfaced with end users and managers to provide support for AS400 related business needs.
• Hands on experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
• Knowledge of BizTalk, WFC Architecture and Technology support including SQL Server database suppot.
• Edit Kronos Pay Rules, Work Rules, Schedules, Rounding Rules, Accruals, Premiums as needed.
• Management of data using WIM and Kronos Connect in different interfaces platform (ADP, ITS, PEOPLESOFT).
• Familiar with WFC Version 7.2/ 7.3 cloud solution, provided virtual support to new and existing Kronos clients. Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Provided training to clients on Kronos Time and Attendance software.
• Developed course curriculum including handouts and student exercises for lab training of corporate software including Kronos Timekeeper, Central Ceridian Source Time, DocuShare and Outlook.
• Experience in Kronos support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in various WFC environments.
• Experience as a Kronos Workforce Central analyst including Workforce Timekeeper, Workforce Scheduler.
• Proficiency in Microsoft Office applications required as Excel, Power Point, Visio, Qlikview, SQL, MS Visual Studio, Kronos, WIM or Connect.

Environment: Kronos Work Force Central (WFC), Work Force Integration Manager (WIM), Work Force Device Manager (WDM), Kronos Mobile, Kronos Tablet, Joint Application Development (JAD), ERwin Data Modeler, SharePoint, TWiki, HTML and CSS (hand-coded), JavaScript, Communiqué, SAP, MS Vision, MS- Office, Human Factor Analysis, KPI analysis, Process analysis, Negotiating & Delegating, Logistics, Supply chain management, Workforce Accruals, Workforce Device Manager (WDM), Workforce Integration Manager (WIM) ; Work Force Scheduler (WFS) Windows 2000 Advanced Server, UNIX / Oracle Platform, SQL, SQL Server, North American Payroll,Ceridian,Cyborg.

WORK EXPERIENCE:

Confidential, Hartford, CT

Sr. Kronos Consultant

Responsibilities:

• Implemented Kronos WFC Solution, from Configuration to Parallel Test for our Industrial division.
• Performed upgrade to Kronos WFC Solution and added our consumer division.
• Facilitate decision making in round tables, offer past lessons learned to ensure smooth adoption of Kronos 7.0.
• Performed upgrade to Kronos WFC V7.0 to include Attendance and Leave Modules and software upgrades to Kronos 4500 time clocks.
• Maintained Kronos Pay Rules, Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR and Accruals (PTO, Vacation & Sick) and Record Manager.
• Perform Gap Analysis of the processes to identify and validate requirements.
• Kronos Integration with SAP and Record manager which allows navigation through records, allowing insertion and deletion of records.
• Familiarity with several other Timekeeping systems including JeTech time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 3x to 7.0 implementation and support.
• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Developed and implemented processes that accurately calculated gross pay and updated payroll and general ledger systems using Workforce Connect.
• Integrated external systems with Kronos WIM and Connect.
• Hands on Experience with the upgradation to Version 8x . 
• Utilized timekeeping system, Kronos 6.3, for payroll inquiries and payroll processing.
• Created Selenium Automation Scripts/Test Cases using java for the web applications
• Having working Knowledge in Kronos 8x and their functionality.
• Developed and implemented processes that successfully moved data from our DEC AP/GL system to AS400 PRMS AP/GL system.
• Performed and tested upgrades to CYBORG payroll system. Kronos (WFC 6.2).
• Analyze configuration specifications and design of Kronos Timekeeper, Scheduling and Forecasting for testing related defects and process issues.
• Worked on Stabilization of Kronos 8
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Create and maintain 4500 and InTouch Terminals in Workforce Device Manager
• Implemented Kronos Workforce HR/Benefits/Payroll from ADP and Created new OAF form user org mapping Security Matrix and Approval History Form.
• Managed Complex leave and benefit accruals using Kronos Workforce TeleStaff using configurations provided by unit bargain agreement and rules.
• Recommend best practices with usage and initial setup while planning for growth and keeping in mind that other projects were underway for Accrual Implementation and Advanced Scheduler with Forecasting.
• Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
• Maintain employee setup information to ensure accurate time worked, accrual, and pay calculations within Kronos.
• Detailed functional changes of each application are documented in Functional requirements document (FRD). Involved in IT testing and validation before UAT.
• Responsible for analysis and QA testing on system upgrades and new module implementations for the Kronos Workforce Management Suite.
• Troubleshooting the Kronos configuration and 4500/Kronos InTouch issues.
• Monitor system performance and clearly communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution.
• Responsible for Audits Kronos entries to ensure compliance with network policies and federal and state guidelines.

Confidential, Tampa, FL

Kronos Consultant

Responsibilities:

• As a Kronos Consultant, I work on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment.
• Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
• Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers. 
• Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.1.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch clocks.
• Installed and customized Stromberg Time and Attendance Software for corporate clients.
• Global administrator of employee engagement survey including org mapping, delivery, and customized reporting of data.
• Implemented software on several different platforms, including SQL,Windows 2000, NT, Novell, and Windows 9x.
• Successfully configured and rolled out Kronos 6.3 suite to 600 plus retail stores.
• Created and implemented store manager/district manager Kronos training for Kronos Scheduler.
• Build and develop analytics dashboards and reports for executive use. As well as track and report on payroll weekly.
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycode, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and devices utilizing WDM and DCM.
• Oversee QA testing activities for all Kronos HR and Timekeeper application related initiatives
• Completed display profiles including all necessary building blocks related to Kronos Genies.
• Maintained Kronos WFC 6.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and Connect.
• Experience in managing Complex leave and benefit accruals using Kronos Workforce TeleStaff using configurations provided by unit bargain agreement and rules.
• Managed multiple upgrades for PeopleSoft and Kronos including testing, documentation and training.
• Configure new functionality within Kronos to support changing business needs such as pay rules, customer reporting, attendance rules, and automated alerts.
• Internal-Workforce Central Configuration, Internal-WF Accrual Core Concepts and Configuration.
• Monitor Kronos Transaction Assistant for Import Errors and Apply Kronos Service Packs to Application Servers and Database.
• Responsible for Testing Functional and Regression testing of Kronos Mobile application
• Monitor Remedy system for any Kronos issues and Remedy Ticket system, Prioritize and document tickets in timely manner.
• Working on ongoing Implementation of Kronos 6.2 across multiple regions for Union and Non-Union hourly employees.
• Responsible for User Acceptance, Training and Support for Kronos Workforce 6.1 advanced Scheduler with Optimization and ERP.
• Played key role in allowing the Kronos project to finish on schedule and exceeding all expectations
• Key participant in the Banner ERP HR and Kronos interface team. Internal-WFC Architecture & Tech Core Concepts.
• Worked as SME for time and attendance policies and configuration best practices within ADP.
• Internal-Workforce Attendance Workshop and Trained managers with Historical Edits, Delegation of authority and other various Kronos.
• Develop Best Practices for the Kronos System and document procedures to adhere to Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system.
• Maintain Kronos Interfaces and System Analyst and advanced schedular.
• Provided training to clients on Kronos Time and Attendance software. Performed technical support via phone, remote communication software, and travel.
• Worked on data modeling and produced data mapping and data definition documentation.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams.
• Worked with Cognos and micro strategy reporting systems to extract the data for analysis using filters based on the analysis.
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Documenting requirements, creating requirement traceability, performing project gap analysis.
• Proficient in writing Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Requirement Traceability Matrix (RTM).

Confidential, Dallas, TX

Kronos Analyst

Responsibilities:

• Worked as Functional Lead consultant using Kronos Workforce Central 6.0 Time & Attendance implementation.
• Handled Remedy tickets regarding anything on the Kronos cloud server.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.
• Experience as facilitator and user advocate ensuring that systems capabilities are evaluated to meet end user requirements and organizational strategic planning objectives.
• Attended & held training session for team analyst to present new enhancement of Kronos 6.0.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Extensive experience in working with DBMS databases like SQL server
• Well versed with modules from Kronos 6.0 Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes can now be instantly delivered to the employee's device of choice be it smartphone, desktop, or Kronos In touch time clock.
• Supported, configured, and tested Kronos pay rules, work rules, pay codes, zones, and security profiles.
• Developed interfaces and reports between the PeopleSoft system and Kronos to automate processes and gather data that managers would need to better track their employees.
• Exchanged the Data from the Kronos to the other tools like SAP by using the Workforce connect.
• Keeps pay period rules and daily rules updated according to Union Contract changes.
• Developed process, procedures and training materials for the Kronos Cloud Hosted Operations team, this information was shared out to other Organizations and was housed at a central repository to be used for reference.
• Maintain the Kronos Workforce Central 6.1 time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Create and deliver overview and company specific presentation of Kronos application.
• Plan store labor based on sales forecasting engines, task standards and minimum hours based labor.
• Organized team meetings, generated business process models, & use-case models, and created business requirements document (BRD) and Identified list of applications need to be modified to support this automation.
• Perform UAT/Quality Assurance (QA) testing and documentation of configuration.
• Setup & Configured Workforce Forecasting and Scheduling.
• Used data to create reports (employee hours worked, missed punches, etc.) to give to managers to help them better track their employees.
• As an administrator of the system, in charge of making sure all the employees had the correct rules and profile settings for their required access on the Kronos system
• Made any changes to labor levels, pay code rules, holiday rules, and any other data that was involved with the employee.
• Trained employees on how to use the Kronos Advanced Scheduling and Timekeeping system.
• Proficient with Microsoft office tools, including Word, Excel, and PowerPoint
• Experience working as Joint Application Development (JAD) facilitator and meetings coordinator with excellent interpersonal skills.
• Implemented a suitable Change Management process and supported the existing banking solution upgrade by coordinating multiple projects
• Conducted user interviews, gathered requirements, analyzed the requirements by using Rational Rose, Visio and Requisite pro.
• Written system documentation and white papers with clear use cases, test cases, workflows and mock up screens.
• Created daily UAT test execution report for the work-stream.
• Excellent Understanding of Software Development Methodologies like Waterfall, V-model and Agile.
• Wrote client side code in an agile team environment.
• Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams.

Confidential, Mclean, VA

Kronos Analyst

Responsibilities:

• Qualified software build pre-releases by testing builds, using Kronos application on customer hosted database (Oracle and or SQL) for customer compliance and release to customer.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave and Attencance
• strong with configuring Pay Rules, Work rules, OT rules, pay code distributions, accrual calculations etc
• Convert existing Crystal X custom reports to SSRS RDL reports using BIDS/VS 2008 and deploy to Kronos.
• Apply patches to Kronos WFC, update firmware on Kronos clocks as needed; apply Windows patches to Kronos application server as needed.
• Write all internal documentation and end user training materials for Kronos.
• Evaluate user needs and recommend best practices to implement new or improved Kronos functionality, create project plans, and develop, test, and implement new functionality/configuration; design test cases and manage/execute implementation projects for new/acquired divisions up to 300 employees.
• Worked on the new Kronos Connect interfaces, conduct internal/UAT testing, schedule interfaces to run via Windows Scheduler if required write, test, and deploy related Windows BAT files.
• Installed and configured WFC 5.1 including service packs to Database and Retained to rescue a stalled Kronos implementation.
• Identify a business need, problem or opportunity, define the nature of the solution that meets the need and justify the investment necessary to deliver the solution.
• Maintained requirements in Jira for tracking and testing purposes.
• Implemented Kronos applications on various mobile platforms; worked with Work Force Device Manager (WDM).
• Experience working with SQL relational database management systems. SQL scripting knowledge a plus
• Evaluate the work effort to complete requirements and UAT testing to provide project estimates, project plans, business impact analysis and project charters.
• Entered individual payroll hours within the Payroll, Absence and Labor System (PALS).
• Responsible for Documented systems architecture and completed detail designs.
• Addressed and resolved general payroll related inquires, directed staff in weekly departmental meetings regarding new hire orientations, organized complex travel schedules, accommodations and trip logistics for candidates, managed confidential personnel and medical records for all employees.
• Apply patches to Kronos WFC, update firmware on Kronos clocks as needed apply Windows patches to Kronos application server as needed.
• Updated documentation in conjunction with new releases of Kronos and PeopleSoft applications, performed online training of Kronos and PeopleSoft applications via Adobe Connect, performed data extraction, manipulation and import into Virtual Edge recruiting system.
• Generate ad hoc reports for management by querying and analyzing data for trends.
• knowledge of computer software, such as Visual Basic, Java, SQL, etc.
• Defined business processes, identified GAPs, evaluated requirements and change requests, managed scope and transferred knowledge.
• Developed and managed all the work plans, acted as the key client contact, handled all kinds of scheduling, ran all status meetings and compiled various reports.
• Assisted QA Team in designing the Test Cases, and collecting the Test Metrics.
• Working closely with stakeholders gather business need, analyze requirements, perform gap analysis, create BRD, workflow diagram / use cases and FRD, and design test plan.