Profile
17 years of experience in Software Quality Assurance utilizing modern testing software technologies for different multi-language business applications in multi-platform environments.

Summary of Qualifications

• Strong knowledge of SQA methodologies - Agile, Waterfall, Scrum framework. Developed test plans and test cases.
• Methodical in capturing, recording, reporting, and escalating defects.
• Hands on experience testing of E-Commerce applications (purchase flow, POS, payment types, shopping cart, updates subscriptions, product expiration dates, and account history).
• Specializing in Web-based and Client/Server software applications testing. Knowledge of testing of software system drivers developed for Windows platform.
• Experienced in all aspects of Web applications testing, including browser-based frontend, middleware, and backend testing.
• Mobile systems functionality testing, applications integration with backend validation for Mobile OS such as Windows Mobile 6.5, Windows Phone, Symbian 60 and 70, BlackBerry OS, Android 2.1.
• Experienced with DeviceAnywhere 5.0, PuTTY, WinSCP, Cygwinto track application server requests in Linux.
• Working knowledge and experience with variety of operating systems, including all permutations of Windows OS, Sun Solaris, Linux, Mac OS, Novell NetWare.
• Experienced with RDBMS, Oracle8i/9i, MS SQL Server 2005/2008, MS Access.
• Experienced with protocols and technologies: TCP/IP, SIP, FTP, POP3, MAPI, HTML, XML, ECML, Telnet.
• Working knowledge of testing GUI on both Windows and Solaris (X-Windows) platforms.
• Used a number of defect control systems and QA tools: Remedy, Jira, Rational ClearQuest, Bugzilla, HP Quality Center, PVCS Tracker, Track Record, TestTrack Pro, Radar, Lotus Notes, Test Track Web, FileMaker Pro, McAfee Bug Log, Fiddler, Firebug, Wireshark.
• Work independently, as well as a team member. Work well under pressure to meet deadlines.
  
• Professional Experience:

09/12 - Present
QA Engineer
Confidential,
Perform testing of streaming and downloadable multimedia content (Video and Audio) on handsets and Smart TV supporting MobiTV applications.

• Creation and executing of test cases, entry of problems into the bug database, and follow-up on entered issues to verify fix.
• Testing, debugging and measuring the performance of the implemented features and review Log information to support testing.
• Providing developers with protocol logs using ABP command with tools: PuTTY,WinSCP, Cygwinto track application server requests in Linux.
• Running SQL queries to manage and wipe DB accounts and subscriptions.
• Routinely flash devices to upgrade the latest Firmware on top handsets and prototype devices alike from Blackberry, Dell, Samsung, HTC.

Environment: MS Windows XP/Vista/7, Unix/Linux, Mac OS, Windows Mobile, Symbian OS, Palm OS, iOS, Android, MySQL, Bugzilla, Mantis Bug Tracker, Jira, DeviceAnywhere 5.0, Firebug, Fiddler, DDMS, PuTTY, WinSCP, Cygwin, SDK Manager, Apache Web Server, Tomcat.

Tested McAfee Web-based Internet security products for Windows (95/98/NT/ME/2K/XP/Vista/Win7) with IE, Netscape, MSN, AOL, Firefox, and Chrome.

• Perform functional and interoperability tests for McAfee suite of security products including SpamKiller, VirusScan, Personal Firewall, and Privacy Services.
• Perform full functional tests of McAfee Personal Firewall software focusing on security issues dealing with variety of internet protocols (TCP/IP, SIP, SMTP, FTP, POP3, MAPI and HTTP).
• Mobile systems functional testing, applications integration with backend validation for Mobile OS such as Windows Mobile 6.5, Windows Phone, Symbian 60 and 70, BlackBerry OS, Android 2.1
• Test online transaction processing, purchase flow, Point-Of-Sale, credit card, and bank wire transfers for multiple McAfee localized websites. This project includes a workflow testing, validating data in OLTP database hosted in SQL Server, working with merchant’s data verification and credit card processors.
• Performed validation testing for opt-in/out subscription for products updates, product expiration terms, account download history by querying and analyzing data in SQL database.
• Query-based testing of on-line billing systems utilizing SQL queries by analyzing raw data in SQL Server 2000 database.
• Coordinate system tests across multiple Web browsers IE, Firefox, Chrome, on all variations of Windows OS for numerous McAfee products.
• Identify and report software defects using WireShark, Rational ClearQuest, Bugzilla, Fiddler, HP Quality Center and persistently follow up on their resolution.
• Develop test documentation such as test plans and test cases based on BRD, PRD, FSD and other technical/functional specifications.

Environment: Windows OS (variety), MS Outlook, Eicar Test, McRegView, PVCS Tracker, WireShark, Fiddler, Rational ClearQuest, Jira, Bugzilla, HP Quality Center, McAfee Bug Log, Altirist, Ghost 6.5/7.5, MS Virtual PC, VMware, SQL Server 2000/2005/2008,

02/99 – 06/01

Phillips (Phillips Multimedia Center)

Tested TV Mail Client/Server and Gateway Server E-mail applications for network service providers on the Windows 9x/NT, and Solaris 2.7; WebTV Internet TV Terminal system both software and hardware built by Phillips

• Performed installation, configuration, and tuning of Client/Server software.
• Tested application features: customizable display of basic E-mail features, including sending, receiving, saving and deleting Mail options; including HTML, URLs, media stream and Images. Tested all major Web browsers’ capability of application.
• Created a library of video assets and their configurations to perform extensive testing within different environments. Used proprietary Server and Client Management Tools to simulate a variety of settings and configurations.
• Performed EEPROM (boot ROM) and application testing. Confirmed proper operation of Internet functions (Browsers, E-mail and Dial-up Properties), Help and TV/VCR controls.
• Performed BVT (Build Verification Test) for cable STB running Windows CE. Loading daily builds into a variety of STB representing different platforms and configurations, executing test suites using video assets library, downloading results and performing analysis and data validation.
• Tested TV based compatibility with third-party providers (AOL, COX, and Comcast).

Environment: Windows 9x/NT, Embedded Windows CE (STB), Solaris 2.7, Gateway Server E-mail, Silk, Track Record, FileMaker Pro, IR devices, printers, keyboard, specialized devices, Test Track Web, Remedy.

10/95 – 02/99

• Confidential,
• Evaluated the specification, design and complexity metrics for variety of application and device driver software (Mice, Keyboards, CD-Players, Printers, and Scanners). Analyzed RAIDScape client/server software products’ performance on Windows NT, Solaris, and NetWare platforms using automated and manual techniques (Java-based enterprise storage management application).Measured the process, identification of deficiencies, and suggestion of improvements for the products involved.
• Tested drivers for the retail peripheral products such as Mice, Touch-pads, Keyboards, CD-Players, Printers, Scanners, and USB devices (Keyboard, Game controller) under Windows 3.x/95/NT and MAC OS environments.
• Tested Printers and Scanners using Adobe PhotoShop, PhotoDeluxe and PageMaker.
• Designed and executed test plans, developed Visual Test 4.0 scripts for automated regression testing of the GUI for the Touch-Pad, Printers, and USB GamePad.
• Tested drivers for the retail peripheral devices such as Notebook PC and Mobile Phone under Windows 98/NT/2k/XP, to assure their qualification by WHQL.
• Performed system-level black box and white box validation on OneTouch chip-based systems.
• Designed and executed test plans, developed Rational Visual Test scripts for automated regression testing of the GUI for the Mice and Keyboard.
• Responsible for design, writing and execution test plans for Unit and System tests on Windows NT and NetWare OS.

Environment: Windows 95/98/NT, Rational Visual Test, WHQL, USB devices, Lotus Notes, Solaris, NetWare, Visual Test, QA Partner, RAIDScape, MAC OS, Adobe PhotoShop, PhotoDeluxe, PageMake.

Education:
MS in Economics,

Special Training:
Advanced SQL; McAfee University; SQL Server; SharePoint Server 2007; Software Quality Assurance; UNIX; Data Communication and Networking; TCP/IP; Windows 95/NT 4.0 Workstation Apps.