Technical Product Owner Resume
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Boston, MA
SUMMARY:
- Experienced technical product manager, technical project lead, and business analyst with over 10 years of experience in the health and fitness, healthcare supply chain and healthcare insurance industries.
- Certified agile/scrum product owner with excellent communication skills and a track record of successful product releases working in cross - functional teams .
TECHNICAL SKILLS:
- Certified Scrum Product Owner (CSPO, Scrum Alliance)
- Multiple SDLC methodologies: Waterfall, Scrum, SAFe, and Kanban experience.
- Design, delivery and support of B2B integrations with MMIS and ERP systems at healthcare providers (Lawson, PeopleSoft, SAP, PMM, Meditech, etc).
- Excellent database and data analysis skills - proficient in SQL.
- Product and project management skills including requirements elicitation, documentation, planning and tracking project through the entire product lifecycle.
- Experienced with front end and back end solutions with various technology stacks.
- Tools: Rally Software (CA Agile Central), JIRA, HP Functional Test software toolset, Quality Center, LoadRunner, FitNesse, Clear Case, TOAD, EDIFecs, XML Spy, Siebel, Sharepoint, and Salesforce.
- Languages/formats: HTML, VBScript, SQL, JavaScript, XML, EDI, JSON, REST, SOAP.
- Excellent team collaboration skills and effective communication with internal and external business and technical stakeholders.
- Intermediate MS Office skills (Word, Excel, Outlook, PowerPoint, Project, Visio).
PROFESSIONAL EXPERIENCE:
Confidential, Boston, MA
Technical Product Owner
Responsibilities:
- Gather, analyze, and define software product requirements.
- Partner with business stakeholders, technical architecture, and software engineering teams to deliver the highest value features first, and with high quality.
- Prioritize and maintain technical product backlog.
- Document and communicate market and business needs to applicable stakeholders.
- Identify and define technical product requirements that align to product strategy for moderately complex problems.
- Ensure requirements traceability to product strategy.
- Coordinate business and technical teams to develop next generation Integration Service Layer with APIs built on a microservices framework.
- Agile Product Owner role on geographically distributed scrum/kanban delivery teams.
- Actively participate in Product Backlog grooming sessions, retrospectives, defect management and release planning sessions.
- Work with analysts to decompose features into user stories.
- Formally accept user stories once acceptance criteria are met, and approve releases.
Business Analyst
Responsibilities:
- Marketing research and business systems analysis for community health business.
- Enhanced online marketing (web and social media), and online training system.
- Requirements gathering and documentation to support retail strategies.
- Developed portability tools and processes to expand business operations.
- Event planning and coordination for sales training seminars.
- Installation and maintenance of office productivity software and hardware.
Technical Product Manager/ Product Owner/ Business Analyst
Responsibilities:
- Responsibility for business and technical success of $10 Million annual revenue for healthcare supply chain contract and pricing e-commerce web applications.
- Requirements gathering, analysis of existing systems and processes for improvement using Business Analysis best practices to understand stakeholders’ needs.
- Document requirements with use cases and user stories, wireframes, storyboards, and workflow and sequence diagrams.
- Prioritization of features and technical work to deliver greatest business value.
- Daily engagement with the development team as a member of the Scrum team to design, test and deliver features and defect fixes.
- Using ATTD principles, worked with the development team to size and scope features, as well as define acceptance criteria and tests for those features.
- Executed acceptance tests and coordinated user acceptance tests with customers.
- Accepted stories into the baseline, and accepted the iteration for production release.
- Release planning and coordination; cross-functional project planning.
- Product management, including setting product vision and direction, tracking progress toward company goals, KPIs, financial objectives and customer needs.
- Functioned as the lead external, client-facing technical contact and SME (Subject Matter Expert) for healthcare providers and suppliers for the Med/Surg supply chain.
- Created documentation and training materials including feature release webinars.
- Worked remotely (telecommute), with a geographically distributed delivery team.
Internet Sales Manager
Responsibilities:
- Automotive sales and leasing from Internet-generated leads.
- Trained sales and finance team CRM, lead generation, sales and finance software.
- Evaluation, analysis, and user acceptance testing for automotive sales, marketing and finance web applications and database systems.