Usability Tester Resume

PROFESSIONAL EXPERIENCE:

Confidential

Usability Tester

Responsibilities:

Perform Section 508 Compliance Testing on a customized Siebel Software Package.
Was the liaison between the Federal Contractor and the Federal Agency
Created Section 508 compliant Microsoft Office 2007 and 2010 documents.
Created Section compliant Adobe Acrobat PDF
Wrote Standard Operating Procedures for creating Section 508 compliant documents.
Created Section 508 Policies for Government Contractors.

Confidential

Subject Matter Expert

Responsibilities:

Created Section 508 compliant Microsoft Office 2007 and 2010 documents.
Created Section compliant Adobe Acrobat PDF
Wrote Standard Operating Procedures for creating Section 508 compliant documents.
Wrote Standard Operating Procedures for Accessible Social Media.

Confidential

Subject Matter Expert

Responsibilities:

Developed procedures for creating Section 508 compliant Microsoft Office 2007 and 2010 documents.
Wrote Standard Operating Procedures for creating Section 508 compliant documents.
Gave a presentation for the NAGC 2012 conference.

Confidential

Subject Matter Expert

Responsibilities:

Wrote Customized Visual Basic for Applications Software
Developed JAVA programs to comply with the JAVA Access Bridge API
Designed, coded, tested and maintained SSA JAWS scripts
Performed comprehensive accessibility testing and analysis of applications in use and/or future potential use by SSA: including writing testing summaries and detailed analysis reports.
Served as an accessibility consultant for web - based, mainframe based and client-server based applications that are developed and/or procured by SSA.
Conducted focused research into new and innovative approaches to accessibility and usability.
Created and/or modified accessibility testing protocols and develop application accessibility plans based on both Section 508 and SSA Accessibility standards.
Evaluated web-based (Web 2.0), mainframe based and client-server based software applications for "SSA level” accessibility as defined in SSA's CICS Application Interface Accessibility Standards and SSA's Internet Application Development Standards.
Communicated verbally or in writing information regarding the results of accessibility testing/evaluations to application developers.

Confidential

Subject Matter Expert

Responsibilities:

Updated the IRS.gov website.
Tested and modified COTS (i.e. Microsoft Office, PDF, HTML) for Section 508 compliance.
Tested software applications for meeting the Section 508 web and software technical provisions.
Wrote standard operating procedures for an evolving set of rules for Section 508.
Generated Monthly reports for internal use.

Confidential

IT - Specialist

Responsibilities:

Developed polices for the migration from Microsoft Office 2003 to 200 7.
Installed and troubleshot hardware/software for Windows XP users.
Organized and upgraded the current inventory of machines for Windows Vista compliance
Wrote Standard Operating Procedures for installing/upgrading computers onto the network.

Confidential

IT - Specialist

Responsibilities:

Managed a staff of four people.
Designed Web Pages Dreamweaver MX
Assisted students, faculty and staff with e-Learning products (i.e.: WebTycho and Blackboard)
Troubleshot problems for users with Windows 95/98/ME/2000/NT 4.0 and XP.
Assisted users with Microsoft Office 97/2000/2002 (XP) /2003 and 2004 (Mac).
Provided technological knowledge for helpdesk in software and hardware.
Provided software installation on PC’s using various software deployment and patches.
Provided hardware troubleshooting for helpdesk on deployment of new PC’s and upgraded old ones.
Interacted with IT support on deployments, relationship with users as well as vendors and technical staff.
Wrote Customized Visual Basic 6.0, and Visual C++.
Wrote customized Visual Basic for Applications (VBA) macros for use with Microsoft Office.

Confidential

Developer

Responsibilities:

Designed a Database Management System along with a User Manual.
Conducted demonstrations to end users concerning use.
Interviewed users to assure that the databases met the users needs
Converted existing databases to third normal form.
Designed secure databases that worked over a wide area network.
Worked with Access 97. Wrote forms, created queries, and dealt with the 2030 bug.
Prepared the Access database for eventual migration to ORACLE via ODBC.
Wrote VBA programs that had embedded SQL string queries for report generation.
Created intranet applications to assist users distribute data, manage data from outside sources
Submitted monthly reports and gave presentations.

Confidential

Web Developer

Responsibilities:

Designed Web pages for a federal agency
Added tags that enabled visually impaired people (Section 508) to navigate the web via HTML screen reader programs (i.e. JAWS).