Human Resources Supervisor Resume Usa - Hire IT People

SUMMARY OF QUALIFICATIONS

14 years of diversified HR experience in Distribution and Call Center environment. Tactful team player, excellent written/oral communication skills both in English and Spanish. Able to form strong positive working relationships with colleagues and employees. Demonstrated leadership abilities and strong problem solving abilities

PROFESSIONAL EXPERIENCE

Confidential, 1998 2012
Human Resources Supervisor (multi-site, 9 locations)

Conducted Orientation Class for all new hires and training classes for the buildings’ management team and employees for each building.
Developed hiring plan and established employee Call Center positions.
Employee Relations: visited multiple sites regularly to address concerns, measure employee morale, advise department heads on employee or labor relation issues including performance reviews, corrective action plans, union contract details, meet with shop stewards & supervisors to resolve grievances.
Was the primary point of contact for employees and management regarding all HR functions.
Oversaw HR aspect of employee and labor relations for 600+ employees
Conducted focus group meetings with employees & management on various topics including performance issues, inter-personal dynamics, and new manager development.
Prepared reports, logs and tracked the organizations recruitment, orientation, training and policies.
Drafted separation notices for employees separating with cause, conducted exit interviews, implemented procedures to reduce absenteeism and turnover.
Record keeping - hires, promotions, transfers and terminations, verification of employment, EEO statistics
ADP/HRIS data entry maintained and audited to support HR functions.
Received and distributed mail to corresponding department/personnel.
Administrative duties: faxing, filing, mailing, scheduling, meeting coordination.
Spearheaded safety and CERC boards for all buildings.
Oversaw HIPPA regulations, OSHA compliance, WC reporting, accident investigations.
Designed, generated and distributed company related materials to management and employees.

Recruiting - Internal

Recruited, Screened, Interviewed & Hired job applicants.
Performed reference and background checks on applicants.
Managed Job Requisitions - discussed needs with department supervisors in order to prepare & implement recruitment program, projected yearly recruitment expenditures for budgetary control
Corresponded with job applicants to notify them of employment consideration, filed and maintained employment records for future references

Recruiting - External

Reviewed job orders regularly & matched applicants with job requirements, searched for & recruited applicants for open positions.
Informed applicants of job duties, compensation, work schedules and working conditions, company & union policies & promotional opportunities

Languages

English/Spanish

Education

AS Business Administration

BS Business/Human Resource Management

Knowledge/Skills

MS Office, Word, Excel, Access, Outlook, Lotus, HRIS, ADP, PeopleSoft, Kronos, Taleo, Sharepoint, Astra

Certificates

Wicklander-Zulawski & Associates Certificate in Interrogation Techniques 2008

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