SUMMARY:

• 7+ years of rich experience in IT industry as STORAGE.
• Strong detail and task operation and demonstrated ability in troubleshooting
• Ability to work under pressure to solve technical problems quickly
• Ability to work in team environment with excellent presentation
• Proven Ability to manage priorities and handle multiple tasks working independently, and participating as an integral part of a team

TECHNICAL SKILLS:

• IBM Servers like Infinity 3000, 5000 x205 series desktops PCs.
• Dell Power edge Servers like R610, R710, and R910.
• CISCO 2960, 2950, and 2600 series Switches

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• As a senior resource in the group, I lead 5 member team working from onsite.
• Recommend and implement optimal operational process improvement solutions
• Plan, prepare and layout execution plans for system maintenance activities.
• Being Single point of Contact for client for all Storage related issues and activities
• Provide Infrastructure layout and assistance to business teams for new technology implementations.
• Creating and updating operational and SOW documents and Run Books
• Interact with cross - functional groups and business units to understand client requirements and propose technical solutions.
• Preparing technical presentations and project documents.
• Experience in Administration and maintenance of EMC SAN environment with Symmetrix
• Vmax, DMX4,DMX3 storage allocations to Windows, AIX and UNIX operating systems.
• Experience in Administration and maintenance of NetApp Controllers FAS3250, FAS3140, FAS3220, FAS2040, FAS2240 and Cluster mode.
• Experience with SE 7.0(Symmetric Solution enabler), Navisphere Manager and Unisphere
• Manager to manage EMC family.
• Experience with NetApp on command system manager 3.0 and Command Line Interface (CLI).
• Storage allocation to newly build servers and existing servers from EMC, NetApp Storage.
• Experience on reclaim unused storage or host decommission from both EMC and IBM.
• Experience in Thin provisioning.
• Creation of LUNs and MetaLUNs and dissolving them from EMC storage.
• Creation of NetApp Volumes, Luns and reclamation.
• Giving permissions to NAS shares for both Windows and UNIX hosts.
• Port reservation for newly added servers and port reclaimation for unused ports.
• Good Understanding of Zoning/HBA/Fabric switches of SAN technology.
• Experience in configure ZONING on Cisco MDS 9513 Switches with CLI and Fabric Manager.
• Experience in Business Continuity Solution by Using Time Finder Clone and SRDF operations.
• Experience in handling hardware issues like disk failures and power supply failures by engaging vendors like EMC and NetApp.
• Experience in service now ticketing tool for incidents and change requests.
• Trouble shooting the storage issues in SAN and NAS.
• Excellent analytical skills, problem solving capabilities, communication skills strong ability to perform as a team player.
• Worked on multiple Disaster Recovery exercises.

Confidential

Senior Resource Officer

Responsibilities:

• Experience in performing storage provisioning on various platforms including DMX3,DMX4 and NetApp
• Provide daily Storage support, technical assistance and troubleshooting support to other teams. This may include troubleshooting software, hardware & allocation issues.
• The main responsibilities are to provide operational support of SAN environment
• Support SLA’s with internal customers for request’s and problem resolution
• Troubleshoot storage issues and provide on call support for Storage Operations.
• Interface with vendors to identify technical and practical solutions applicable to the business needs
• Provide & decommission SAN storage in accordance with the CR approval process
• Create, modify zoning and zone sets. Add/Remove zones from zone set
• Unmasking, storage group or Lun to host pairing decommission operations
• Configure and maintain the SAN storage environment to include switches, ensuring connectivity back to the server.
• Working knowledge of replication technologies such as EMC Recovery point.
• Experience in command line utilities, such as Symmetrix Solutions Enabler (SYMCLI)6.0 and 7.0
• Technical knowledge of EMC replication technologies, including Time finder BCV and SRDF\S
• Knowledge of Disaster Recovery technologies, techniques and processes.
• Manage NetApp filers remotely through Netapp cli and Filer view Models: FAS 2050,3170,6070
• Validate the alerts received from NetApp operation manager.
• Manage iSCSI/FCP Networks
• Manage VIF, RAID, WAFL and NVRAM
• Physical Storage Management: Assigning disk ownership, aggregate, Flexible Volume, qtree, RAID-DP and Disk Scrubbing etc.,

Confidential

Senior Resource Officer

Responsibilities:

• Remote/Site Administration of servers across globe like Linux and NetApp
• Working on Day to day tickets and Priority tickets, this comes in the time zone.
• Managing of Aggregate, Flexible Volumes, qtree, RAID-DP, Disk Scrubbing.
• Management of LUNS, Disk Volumes in NetApp.
• Managing and creating the CIFS & NFS shares.
• Knowledge of Fibre Channel protocols FCOE and iSCSI SAN environments.
• Coordinate with vendor and log a ticket for any h/w failure on NetApp Filer.
• Knowledge in Snap Mirror, Filer View, Snapshots, DFM, and other NetApp.
• Installation and Up gradation of RHEL4 and RHEL5.
• User/group management, File and Directory permissions using ACL’s.
• Disk Management and File system Management.
• Checking the server and software updates patch level as and when required.
• Performing data updation through Rsync from one location to remote location.
• Monitoring log files, Software Installation.
• Installation and Up gradation GPFS File system.
• Creation of NSDs and GPFS File systems
• Configured SAMBA with over 20+ in GPFS Cluster nodes.
• Configured RAID 5 on IBM DS4300 and DS4700 Storage.
• Installed and configured Linux Virtual Server (with Bonding) for Load balancing.
• Good experience in GPFS installations and configuration for Animation Data Center
• Prepare and maintain documentation for operational and diagnostic procedures.