Area Human Resources Manager Resume WA - Hire IT People

PROFESSIONAL SUMMARY:

Strategic and highly accomplished Human Resource Professional with multi - state and multi-unit experience for large and diverse companies.
Confidently support and execute key policies and procedures, with expertise in critical areas including employment law and regulations, performance management, and resolution of employee issues and corporate HR concerns. Provides knowledgeable guidance to leadership teams, with strong communication skills and a recognized ability to identify and nurture employee potential.

SKILL:

Strategy Development & Implementation Recruiting & Retention Executive Partnership
Change Management Compensation & Benefits P&L Management
Team Building & Leadership Regulatory Compliance Resource Management
Employee Relations Employment Law Labor Relations
Issues & Conflict Resolution Process Management

ACCOMPLISHMENT:

Strategic Partner

Responsibilities:

Created Onboarding & Integration Guideline materials for General Managers, Assistant Managers and Supervisors - territory implemented
Contributed to writing “Core Job Accountabilities” for General Managers, Assistant Managers and Consultants for field employees
Implemented Diversity Recruiting Strategy with District partner, resulted in “above average” for total Diversity staffing
Created and implemented “Talent Inventory Succession Planning Tool” for district, resulted in an all-time low turnover of 14%
Executed One on One check-in strategy with District partner, resulted in overall business growth year over year

Employee Advocate

Responsibilities:

Implemented Employee Recognition Program at store level, motivating peer-to-peer recognition
Implemented monthly recognition award program recognizing individuals for Top Sales, Top Training Certification, and Customer Recognition
Hosted quarterly round table and team building sessions, resulted in Engagement Survey Score favorable at 92%
Elevated computer-based training courses from 12% to 65% completion rate through diligent follow up, teaching and coaching; resulted in employees’ comfortability in providing expert service, impacting overall Customer Satisfaction Score

Result Oriented Leadership

Responsibilities:

Grew year over year profitability for all companies through effective business strategies, recruiting, training and retaining of talent
Recruited and hired more than 30 employees within two months prior to peak business season
Developed and promoted 10 or more employees into leadership positions through Individual Development Plan
Opened two Confidential locations from ground up, executing on all aspects of opening a new business
Employee Engagement Survey results in all companies above 92% favorable, through investing in development of individual employee, and building trust on day to day basis
Won “Best at BBW” Award out of 125 Store Managers for overall delivery in sales plan, customer experience, operations and merchandise categories

WORK HISTORY: