OBJECTIVE: 
To obtain a position that will afford opportunities for advancement to  leadership through personal initiative and teamwork. 

EXPERIENCE: 

03/11- Present

• Providential Staffing and Executive Search
• Director of Staffing and Executive Search
• Recruiting Administrative Candidates for a variety of positions nationwide
• Recruiting Financial sector Candidates
• Recruiting Engineering Candidates
• Recruiting IT and Technical Candidates
• Recruiting Sales and Retail Candidates
• Recruiting Candidates from various fields on several different accounts
• Candidate Sourcing
• Interviewing
• Selection Process
• Sales
• Candidate submittals to clients daily
• Correspondence with Hiring Managers and Candidates via email, telephone and written.
• Daily, Weekly and Monthly Tracking Reports
• Posting Job Description via several outlets (Careerbuilder, Monster,
• Craiglsist, and through local and State Employment Agencies)
• Recruited on several accounts nationally
  

08/10-03/11 
Confidential 
Lead Recruiter (Contract Position) 
Recruiting Administrative Candidates for a variety of positions  nationwide 
Recruiting Financial sector Candidates 
Recruiting Engineering Candidates 
Recruiting IT and Technical Candidates 
Recruiting Sales and Retail Candidates 
Recruiting Candidates from various fields on several different accounts 
Candidate Sourcing 
Interviewing 
Selection Process 
Sales 
I-9 Processing 
Candidate submittals to clients daily 
Correspondence with Hiring Managers and Candidates via email, telephone  and written. 
Daily, Weekly and Monthly Tracking Reports 
Posting Job Description via several outlets (Careerbuilder, Monster, 
Craiglsist, and through local and State Employment Agencies) 
Recruited on several accounts nationally 
Recruiting on open VMS System Job Orders

08/09-08/10 
Professional Recovery Consultants (Contract Position) 
Collections Agent 
Inbound Collections Calls 
Outbound Collections Calls 
Account Maintenance 
Negotiating Payment Arrangements 
Updating Account Information 
Data Entry 

01/08-08/09 
Confidential. 
Cary, NC 
Client Relations Specialist (Contract Position) 
Lead Generation 
Client Relationship Development 
Sales 
Keeping all client information updated 
Information Gathering 
Telephone Surveys 
Database Cleanup 

10/06-12/07 
Confidential. 
Durham, N.C. 
Field Collector 
Responsible for Field Collections for entire State of North Carolina 
Traveling to various Customers homes, to collect past due accounts 
Using GPS tracking system 
Account Maintenance 
Filing 
Customer Service through negotiation payment arrangements with customers 
Updating Account Information into system 
Completing Weekly Field and Expense Reports 
Tracking all Mileage on Accounts visited 

09/05-04/06 
Enterprise Rent-A-Car 
Durham, North Carolina 
Manager Trainee 
Responsible for taking customer information, and inputting into system,  to ensure that all underwriting procedures were followed in order to  rent  vehicles to qualifying customers. 
I was responsible for customer service, tracking vehicle maintenance, fleet  management procedures, and tracking collections of delinquent accounts. 
Responsible for ensuring daily sales goals were met 
Responsible for explanation of optional products, such as Damage Waiver, 
Personal Accident Coverage, and Supplemental Liability to all customers,  in the attempt to sell optional products. 
Responsible for marketing efforts to generate continued growth and  repeat  business. 

05/03 - 04/05 
Confidential
Raleigh, North Carolina 
Staffing Manager/National Account Staffing Manager 
Responsible for recruiting quality individuals for various employment  assignments 
Developed and maintained external customer and client relationships 
Responsible for assuring that all Human Resource procedures are enforced  and adhered to 
Responsible for the sale of Act-1 services, to local small to mid-sized  businesses in an effort to generate more relationships 

02/02 to 05/03 
Confidential
Durham, North Carolina 
Various Assignments 
Call Center Customer Service 
Human Resources Generalist Duties 
Administrative duties 
Clerical and data entry duties 
Responsible for corresponding with call centers for delivery problems or  schedules 
Ensured drivers were paid correctly for all mileage and miscellaneous  charges 

05/01 to 02/02 
Confidential. 
Raleigh, North Carolina 
Marketing Supervisor 
Trained a team of 22 telemarketing representatives through training  sessions by demonstrating various selling techniques, overcoming  objections, and proper closing of sales. 
Responsible for attendance, payroll and all employee disciplinary  procedures 
Ensuring all FCC regulations were being enforced 
Responsible for facilitation of daily leadership meetings with other  managers 
Responsible for H.R. file documentation 

03/99 to 05/01 
Confidential. 
New Bern, North Carolina 
Program Director/Human Resources/Personnel 
Responsible for coordinating and facilitating all recruiting events 
Responsible for increasing company profitability through varies  marketing  strategies 
Developed a user friendly database for the maintaining of all staff  personnel files 
Responsible for daily administration services of a Mental Health Agency 
Prepared all payroll reports for the State Mental Health Agency 
Facilitated home visits to track the progress of clients serviced by 
Excel 
Prepared all performance evaluations of clients and staff for the 
Executive Director 
Responsible for All Personnel File Maintenance which was to include all 
H.R. updating and filing 

02/98 to 03/99 
Confidential Chesapeake, Virginia 
Collections Specialist 
Contacted customers on delinquent medical accounts in an attempt to collect debts 
Communicated the benefits of a financing program designed to assist  customers with delinquent payments 
Processed all incoming payments 
Responsible for filing all insurance claims including Medicaid/Medicare and supplemental carriers 
Responsible for the collection of over $25,000 in delinquent medical  bills within a 6 month period 

EDUCATION: 
BS - Political Science 
High School College 

COMPUTER SKILLS: 
Windows 98, 99, & NT; Microsoft Office Suite (Word, Excel, Power point,  &  Access)