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Senior Functional Consultant Resume

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NY

Summary of Work Experience

  • Eighteen years of comprehensive experience within Information Technology space spanning Enterprise Applications, Client Server and Internet technologies in designing and delivering business solutions to the clients across multiple industries.
  • Nine years into full life cycle implementation, upgrade and support of PeopleSoft HRMS solutions covering all major modulessuch as Core Human Resources (workforce administration, workforce development, position management, competency management, global assignment, career/succession planning, compensation/salary planning, HRMS security, department security tree-design/redesign etc) Base Benefits, Benefits Administration, COBRA Administration, Time and Labor, Absence Management, NA payroll, Payroll Interface, Enterprise Learning Management (ELM), HCM Integration with General Ledger.Self Service applications such as eProfile/eProfile Manager Desktop, eDevelopment, Talent Acquisition Manager/Candidate Gateway, ePerformance, eCompensation, ePay, eBenefits,
  • Excellent process orientation in performing project scoping, business process re-engineering, fit/gap analysis, requirements gathering, functional design, application configuration, user interactions, testing and production support.
  • Good technical Knowledge of PeopleCode, Application Engine, SQR, SQL. Integration Broker, Application Messaging and XML Publisher.
  • Strong expertise in Quality Assurance as part of full life cycle implementationsof the above modules with specific emphasis oncreating system/integration test plans, requirements traceability;developing manual test cases/test scripts; performing functional, integration and regression testing; managing defects andpreparingcomprehensive test metrics.
  • Adequate working knowledge and experience in PeopleSoft FSCM modules such as GL, AP, AR, Purchasing, eProcurement.
  • High proficiency and hands on experience in working with a). Automated Requirements/Testing Defect Management Tools such as SQL Robot, Mercury Test Director 7.5/ 8.0, Quality Center, WinRunner 7x/ 8x, LoadRunner 7x/8x, Quick Test Pro 5x/6x/8x/9x, Rational Requisite Pro, Rational TestManager, Rational ClearQuest 6x,7x/ClearCase 6x/7x, DOORS, Quest Stat 4.1x. b).Databases such as Oracle 8, 8i 10g, SQL Server 2000 2005. c.) Database Interface Tools such as Toad, SQL Developer, WinSQL, nVision, Crystal Reports. d). Project Management Tool such as Microsoft Project and Microsoft Visio. e).Training development tool such as UPK 2.7 3.5. f). Project Methodologies such as Six Sigma, Agile and Compass.
  • Strong implementation/upgrade skills and high level of business process knowledge of PeopleSoft 8.3, 8.8 and 8.9 and 9.0 versions.
Areas of Expertise

ERP : PeopleSoft EPM 8.8, PeopleSoftHRMS 7.5, 8.0, 8.3, 8.8 and 8.9 and 9.0

Technical : People Tools 8.4 x, SQL, SQR, PL/SQL. ASP

Domain Knowledge : Human Resources, Business Development,Sales Distribution

Core Competencies :Communication, Inter-Personal, Presentation, and Client Interface

Professional Experience

June 2009 to Present
Client : Confidential, NY
Role : Senior Functional Consultant

This is a user focused effort at testing the applications comprehensively and specifically toward making users self sufficient in meeting their business requirements. The efforts include

  • Preparing requirements traceability for a detailed coverage of User Acceptance Testing.
  • Developing test cases/scenarios for end to end test coverage.
  • Developing Job Aids as part of user training.
  • Developing test scripts for execution of functional tests
  • Coordinating with users in testing all the requirements.
  • Adding value to user training with valuable tips and tricks for easy application usage.
  • Reviewing user’s level of comfort using applications with related metrics.
  • Coordinating development of training materials using UPK
  • Facilitating business policy orientation for users with internal policy/subject matter experts.

June 2008 June 2009
Client :Confidential, DC
Role : Senior Functional Consultant

This is a phased data conversion and special projects implementation for multiple agencies of District of Columbia Government. This involved conversion of entire HCM data comprising Human Resources, Benefits, Time Labor and Payroll from legacy system (CAPPS) into PeopleSoft HCM 8.8. The agencies involved in the conversion are Office of Personnel and Retirement System (OPRS), Office of Personnel Educational Facilities Management (OPEFM), Office of Superintendent of Special Education (OSSE), Office of Department of Transportation (OSSE DOT), District of Columbia Public Schools (DCPS).

Data conversion:
The data conversion activity entailed the following tasks.

  • Gather business requirements for meeting data conversion and other business needs as they currently exist in the legacy system.
  • Analyze data with various system/business users of the legacy system.
  • Conduct Fit-Gap analysis of the data conversion efforts.
  • Prepare detailed data maps spanning Human Resources, Benefits, Time Labor and Payroll and ePerformance systems.
  • Develop conversion matrix at record and data element levels.
  • Interact with system and business users on data mapping based on various business rules in the legacy system.
  • Coordinate with technical team during data conversion using automated data conversion processes such as Component Interfaces, SQRs, and File Layout among others.
  • Analyze converted data following every mock conversion for data quality and integrity.
  • Document data conversion related issues and working towards resolutions with business users.
  • Design application configuration document.
  • Configure applications with base lined configuration design document.
  • Work on redesign of security tree consequent to addition of new agencies.
  • Responsible for all data conversion related deliverables fit-gap analysis, data maps, conversion matrix, traceability matrix, gap resolutions among others.
  • Conduct functional testing of the configuration and application data for data accuracy and integrity.
  • Identify gaps in business processes not met by delivered solutions in PeopleSoft HCM 8.8 system.
  • Document gaps with details of resolution of gaps.
  • Develop security matrix for user population across HRMS suite of applications.
  • Execute and troubleshoot tasks per conversion cut over plan.

Special Projects:
The major gaps identified during initial project definition also known as Special Projects’ such as Summer Pay Credit (SPC), Individual Retirement Reporting (IRR), Visa Teachers Payroll, Mass Concurrent Hire among others involved the following activities.

  • Perform functional analysis and gather business requirements
  • Analyze requirements to apply system solutions to business problems
  • Create prototypes for new designs and walk through with business owners
  • Develop functional specs for special projects, data flow diagrams flow charts and functional mapping for automated solutions in support of business process operations and functions
  • Document system enhancement proposals, outline issues, alternatives and provide recommendations detailing performance, costs, scheduling, time and benefits
  • Review functional specs with business sponsors for approval.
  • Develop configuration design documents for all the special projects.
  • Develop migration scripts for the configuration data.
  • Spearhead unit and system testing of special projects.
  • Develop test plans for system and User Acceptance testing.
  • Establish test entrance/exit criteria.
  • Execute system and integration testing of all the special projects.
  • Prepare test completion report.
  • Interface regularly with customers at various levels.
  • Train business users and provide go-live support

January 2008 to June 2008
Client : Confidential, VA
Role : Senior PeopleSoft HCM Functional Consultant

This is an integration project with the objective of implementing HCM 8.9 system including data conversion from legacy systems of global subsidiary company operating in 10 countries.

The role as a senior functional consultant involved

  • Capturing prioritized business requirements from business process owners.
  • Working sessions with business process owners to demonstrate application capabilities related to Talent Acquisition Manager and Candidate Gateway.
  • Carrying out fit-gap analysis based on the business requirements gathered
  • Reviewing fit-gap document with business process owners.
  • Developing functional specifications based on the gaps identified.
  • Integrating Talent Acquisition Manager with Payroll for North America for Employee Referral Program.
  • Analyzing impact of custom process for job opening and offer approval processes, new hire contract administration, absence recording racking, car management among others.
  • Preparing data conversion plans and developing data maps for conversion into 8.9 systems.
  • Preparing the configuration design document and completing configuration of the systems.
  • Leading testing efforts for all the systems being rolled out by developing comprehensive test plans, test scripts and test cases
  • Carrying out functional testing of all delivered and custom functionality
  • Tracking defects and retesting following resolution.
  • Preparing test completion report.
  • Setting up user security profiles for the merged entity.

May 2007 to December 2007
Client : Confidential, FL
Role : Senior PeopleSoft Consultant

This is an two stage upgrade from HCM 8.3 to 8.9 and then to 9.0. My role focused on upgrade of Core HR and new implementation of the entire Compensation suite comprising Salary Planning, Variable Compensation, Total Compensation and eCompensation applications.

As a senior consultant, the role consisted of

Business Analysis and Implementation

  • Leading the project scoping sessions with project sponsors
  • Developing demo scripts on all applications under scope as above.
  • Conducting conference room pilot on all the above applications.
  • Developing as-is and to-be process flows and narratives on salary planning, variable compensation and total compensation.
  • Gathering business requirements on all the applications under scope and base-lining them.
  • Conducting fit-gap analysis workshops with the business owners.
  • Organizing design sessions based on base-lined business requirements
  • Developing functional design specifications on specific application customizations/enhancements including interfaces.
  • Preparing data maps for loading employee incentive data from Oracle Incentive Systems.
  • Developing overall security matrix for salary planning and eCompensation
  • Perform detailed functional activities based on project cut over plan schedule.
  • Developing training manual for end users and training them on the use of the system.

Quality Assurance

  • Spearheading quality assurance efforts focused on system and UAT testing of the entire HR and compensation systems.
  • Preparing of detailed test plan, test entrance criteria, requirements traceability matrix, test cases among others using Quality Center, Rational RequesitePro.
  • Logging and tracking quality defects using Quest STAT tool.
  • Supervising code and object migration in coordination with developers.
  • Managing test resources, team calls and end user interactions.

December 2006 to May 2007
Client : Confidential, FL
Role : Senior HCM Functional Consultant

This is part of acquisition of Guidant Corporation, MN by Boston Scientific, MA and consequent merger of Guidant’s HCM 8.3 system into Boston Scientifics HCM 8.9 system.

As a senior HCM functional consultant, was engaged in data mapping and conversion activities related to Human Resources including Compensation; ePerformance, Base Benefits and Absence Management in the initial phase and then leading to the upgrade phase. The responsibilities among others include the following,

Business Analysis and Implementation

  • Detailed functional analysis of PeopleSoft 8.3 and 8.9 systems for accurate data mapping.
  • Preparing detailed data maps on both set up tables and employee tables
  • Mapping customizations in 8.3 system with the delivered functionalities in 8.9 system and developing data maps.
  • Leading the mapping sessions with teams from both legacy and 8.9 systems and compiling issue log for final resolution.
  • Preparing functional requirements document to serve as a baseline for detailed technical design for data conversion.
  • Doing additional configuration work in keeping with the new requirements.
  • Involved in the department security tree redesign following merger of Guidant into Boston Scientific.

Quality Assurance

  • Leading the quality assurance efforts with a team of three test analysts.
  • Carrying out complete testing activities as part of Quality Assurance requirement by developing a comprehensive system and integration test plans, requirements traceability, test scripts supported by test cases, preparing test data profiles to cover multiple scenarios following data conversion, with the help of automated testing tools such as Quality Center and Rational Requisite Pro.
  • Actual execution of test scripts using Quality Center.
  • Managing defects till the resolution stage using Clear Quest.
  • Managing change control as part of overall project management using Clear Quest..
June 2006 to December 2006
Client : Confidential, CA
Role : Senior Principal Consultant

Offered following consulting expertise in the upgrade efforts. This is an upgrade for global HRMS roll-out.

Business Analysis and Implementation

  • Performing scoping efforts leading to project feasibility and implementation of Talent acquisition and Candidate Gateway applications.
  • Performing detailed gap analysis with a review of delivered functionalities compared to the business requirements.
  • Conducting conference room pilot on a few business process areas and deltas related to theapplication.
  • Designing Setup Manager to generate list of project implementation tasks based on the product features selected.
  • Loading data using component interface into control, transaction and prompt tables among others.
  • Meetings with the SME’s to discuss their business needs and requirements
  • Undertaking detailed application configuration by populating setup tables in prototype environment with sample data.
  • Identifying areas to be customized to meet the identified requirements.
  • Assisting the client in process redesign where feasible to avoid customization
  • Initial testing to confirm that the proposed configuration meets the business requirements
  • Training users to complete setup tables following the prototype example
  • Writing functional specifications for development where customization was necessary
  • Coordinating the migration of configuration and development from prototype and development environments to testing environment and then to production environment
  • Developing end-user training guides prior to implementation
  • Providing post-implementation support
  • Management and documentation of process overviews on Total Compensation and Mass Changes as part of project upgrade and documented them in detail.

Quality Assurance

  • Leading the quality assurance efforts with a team two test analysts.
  • Developing test Strategy, test Plan, requirements traceability matrix, test scripts for system and regression testing of HR and Manager Self Service applications using Quality Center, Rational Requisite Pro.
  • Executing functional tests using test scripts created in Quality Center.
  • Managing defects/issues and resolution using Rational ClearQuest.
  • Managing performance testing using performance testers.
  • Preparing Test Completion and lessons Learnt reports.
February 2006 to June 2006
Client : City of New York, NY
Role : Senior Principal Consultant

As a Senior Principal Consultant, was responsible for the following

Business Analysis and Implementation

  • Carrying out detailed business analysis of compensation planning and budgeted Salary increase and demonstrating the product capability to the client.
  • Preparing fit-gap document in keeping with their business requirement of copy forward of compensation increase retroactively on converted data from legacy system.
  • Configuring mass salary increase functionality using group build and salary increase budgets.
  • Designing functional specification for Event status change, Termination and Reinstatement event classes in Benefits Administration.
  • Doing partial configuration of these applications including additional eligibility/event rules, benefit programs.
  • Trouble shooting event processing related issues including multiple events (change flags) at employee levels.
  • Gathering business requirements and performing fit/gap analysis for eCompensation and eBenefits.
  • Preparing user training manual on Salary Planning functionality including application configuration

Quality Assurance

  • Developing system test cases and test scripts related to eCompensation and eBenefits integrated testing using Test Director.
  • Executing tests, logging issues and resolving data related issues using Test Director.
  • Preparing requirements traceability and managing changes in requirements as part of testing life cycle.
October 2005 to January 2006
Client : Confidential, DC VA
Role : Senior Functional Business Analyst

Business Analysis and Implementation

  • Gathering of detailed business requirements for implementing unique compensation model for different employee types.
  • Identification of customizations and work around solutions for retiring a few customizations as part of fit/gap efforts.
  • Preparing configuration design document besides setting up the system based on that.

Quality Assurance

  • Preparing requirements traceability matrix, test plan, test scripts in Quality Center
  • Execution of tests using Quality Center comprising Test scripts development
  • Preparing test completion reports including analysis. The applications tested as part of the testing efforts include Human Resource, Compensation, benefits and time and Labor modules of PeopleSoft HRMS 8.8 version.
July 2005 to October 2005
Client : Confidential, VA
Role : Senior Functional Consultant

This was done as a part of overall initiative to undertake detailed Business processes and systems analysis of existing Human Capital Management system leading to development of a road map for future state including process and application architecture.

As a senior consultant, the responsibilities were

  • Studying current state of HCM in PeopleSoft 8.0 version, FMS in PeopleSoft 8.4 version and EPM in PeopleSoft 8.8 version
  • Developing business cases for process and system improvements.
  • Conducting scoping of efforts at optimizing utilization of packaged solution.
  • Performing fit-gap analysis to lead to future state of operations.
  • Conducting an analysis of various options and recommendations of best-fit solutions within the core ERP system, as it existed then. This entailed feasibility of upgrading the current PeopleSoft 8.0 HCM suite comprising modules such as Workforce Administration/Development, Training, Position Management, Competencies, Talent acquisition (eRecruit), Compensation Planning, Performance Management including ePerformance, Payroll, Base Benefits/ Benefits Administration, eTime/Time and Labor, ePay, eCompensation, Contingent Workforce Management to PeopleSoft 8.9 version.
Dec. 2003 to June 2005
Client : Confidential, VA
Role : Senior Functional Consultant

Business Analysis and Implementation

  • Carrying out scoping and feasibility analysis in light of existing business practices and additional business expectations.
  • Demonstrating ePerformance and eCompesnation product features to end users.
  • Gathering of business requirements in consultation with users and prepared eCompensation Business requirements document.
  • Conducting fit/gap study to understand the extent of application suitability Vis-à-vis client requirements.
  • Spearheading efforts to identify the linkage and analyze the impact of application integration between eCompensation, ePerformance, Payroll Interface, Benefits Administration.
  • Assembling configuration document to incorporate multiple compensation plans, eligible earnings, award calculation rules in conjunction with business sponsors.
  • Setting up rating models, performance criteria, job profiles, and document types among others.
  • Setting up and configuring core eCompensation data besides comp plans and rules.
  • Setting up and validating multiple benefit programs, event rules, eligibility rules for hourly and salaried employees.
  • Analyzing integration of Payroll data with PeopleSoft General Ledger and developing related functional specifications for the same.
  • Providing application support by trouble shooting various issues arising of event maintenance and open enrollment both at the event maintenance and open enrollment coordination.
  • Troubleshooting integration issues specifically to related to third party carrier interfaces
  • Working with HCM warehouse project team on the transformation of HR tables for the workforce planning and analytics applications.
  • Developing full fledged training documentation for self service users for Open Enrollment and demographic data entries.

Quality Assurance

  • Preparation of test plans concurrent with the definition phase. This is based on the standard template, which is part of the Solutions Delivery Methodology (SDM).
  • Preparation of detailed test estimation for various test phases such as system, integration, performance tests based on the business and system requirements, change controls etc.
  • Development of test cases incorporating different scenarios.
  • Preparation and supervision of test script development by test team in Test Director used in the maintenance and execution of scripts.
  • Readying the environment for the execution of tests under various phases.
  • Evaluation and review of test scripts and tracking defects during the test script development phase within Test Director.
  • Preparation and management of data profiles ready for the manual execution of scripts.
  • Driving and leading of test team towards completion of the test efforts.
  • Involved in the direct execution of test scripts and retesting of failed scripts executed by the test team.
  • Management of issues (design, data, security, environment related) in Quest STAT for follow-up and co-ordination with development team towards issue resolution.
  • Leading the issue discussions with business, design, development and testing teams.
  • Facilitating automation of Test execution in Win Runner in co-ordination with automation team.
  • Preparation of test completion report involving metrics in the execution of test scripts.
  • Preparation of training document used to train the trainers.
Aug. 2003 to Dec. 2003
Client :Confidential, TX
Role : PeopleSoft Functional Consultant
As a Functional Consultant, was entrusted with specific responsibilities covering major applications in PeopleSoft HRMS systems as below.

Business Analysis and Implementation

  • Carrying out data conversion/mapping efforts including preparation of strategy document and checklist in an effort to bring data from legacy system to PeopleSoft HCM 8.8.
  • Conducting fit/gap analysis with recommendations to the client in terms of leveraging specific features of PeopleSoft 8.8.
  • Gathering business requirements.
  • Setting up control tables and configured core application tables for all core HR modules, base benefits, benefits administration and time labor. Some of the application tables set up include benefit plans, benefit programs, event classes, event rules, eligibility rules, workgroups, work schedules, TRC program, time admin Rules for payable time calculation among others.
  • Setting up leave accrual process by configuring the application.
  • Preparing Functional design documents for interfacing specific benefit plans from benefit providers and Compensatory time off plans within Benefits and Time Labor modules.
  • Analyzing job cost distribution as part of interfacing with JDEdwards financials.
  • Validating payable time, net earnings distribution under user fields specifically configured for JDE.
  • Preparing detailed training manuals and conducted end user training sessions.

Quality Assurance

  • Leading the testing efforts at unit, system and end to end test levels.
  • Preparing test plans, Test scripts/scenarios and setting up the test environment.
  • Preparing test data profiles for unit, system and integration testing.
  • Executing test scripts and maintaining test results in Quick Test Professional.
  • Logging, tracking and resolving defects using Clear Quest.
  • Preparing reports on test metrics.
January 2003 July 2003
Client :Confidential, MA
Role : PeopleSoft Functional Consultant

Client upgraded from Version 7.5 to version 8.3 including running of bundles and patches in Time and Labor. As a functional consultant, my responsibilities consisted of the following.

Business Analysis and Implementation

  • Analyzed gaps in specific functionalities between versions and designed the functional business process document.
  • Configured task groups and comp time plans for various departments.
  • Developed design document for retiring work-around solutions in Time Labor. This entailed studying various custom processes and suggesting best-fit solution.

Quality Assurance

  • Developed test estimation, test schedule and test scripts with scenarios for both on-line transaction and Interface testing.
  • Conducted unit, system and integration (end to end) tests for specific business processes such as comp time accruals, weekly elapsed time, prior period adjustments and documented results the tests with the test data.
  • Developed test summary report.
February 2001-December 2002
Client : Confidential, AZ
Role : PeopleSoft Functional Consultant.

Responsibilities included the following.

Business Analysis, Implementation

  • Conducted a comprehensive analysis of functional features of Benefits and Time Labor systems and outlined project scoping for downstream efforts.
  • Conducted product demonstrations to project owners and users.
  • Gathered business requirements for base benefits and Time and Labor applications.
  • Analyzed the data model with respect to version 8.3 and prepared necessary plans for conversion with support documentation.
  • Conducted Fit/gap Analysis, Re-Engineering of business processes in the upgrade of major HRMS modules such as human resource including position management, base benefits, time labor.
  • Carried out detailed business process analysis covering requirements gathering, functional design for implementing eApplications such as e-Profile/eProfile Manager Desktop and e-Recruit/eRecruit Manager Desktop.
  • Conducted configurations with specific focus on pay calendars, pay run ID’s, pay groups, deductions, earnings programs, calculations.
  • Setup workflow business process, security tree and text entry for all the self-service applications as needed.
  • Worked on integrating e-Recruit with Mohomine Resume Extractor for Resume processing activity, Recruit USA (Job Boards) for online application and resume collection and Hire Right for background checking activity.
  • Configured and designed health safety system for additional plans to specific employee groups as part of HR implementation. Other detailed functionalities which were designed and configured included planning salaries, recruiting workforce, and managing positions.

Quality Assurance

  • Developed test plan/strategy for System and UAT testing and prepared test estimates.
  • Executed testscripts using Test Director and ensured desired results for end users

January 98- November 00
Client :Confidential, CT
Role : PeopleSoft Functional Consultant.

Accomplished the following-

Business Analysis, Implementation and Testing

  • Involved in project scoping and elicited business requirements as a basis, and mapped them to the software functionality being utilized for all the modules as above.
  • Completed an analysis and development of current and future state documentation requirements. Included were the proposed core setup tables for human resources, time and labor, payroll tables.
  • Prepared an interface audit document for data transfer to various vendors and other internal processes. This included employee level data capture for Benefits and Payroll processing.
  • Developed security tree reflecting organizational structure at a detailed level.
  • Participated in lead discussions with HR, Payroll and DBAs on panel designs for PeopleSoft customized panels to accommodate current business processes.
  • Conducted unit and system tests for all the modules implemented with a detailed test plan and strategy.

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