Hr Development Associate resume
New York, NY
PROFILE
Business focused human resources professional with experience in change management initiatives, training, development, implementation and creating IT solutions to meet business needs. Posse’s leadership and influencing skills coupled with a record of success across a broad range of change management and metrics driven projects. Known for an innate ability to diagnose and create solutions to resolve challenges and an ability to develop talent. Able to work comfortably across multiple functional groups as well as up and down within a hierarchy. Currently working with the top executive team to create and implement change management strategies throughout the organization.
EXPERIENCE
Confidential. New York, NY March 2010-Present
HR Development Associate
Confidential is a small pharmaceutical company based in NYC with offices nationally and internationally. Confidential has franchises in the therapeutic areas of the central nervous and cardiovascular systems. Confidential identifies, develops, and delivers pharmaceutical products that make a difference in people\'s lives. I work throughout the organization helping senior and top management solve and implement change initiatives.
- v Project Manager, Business Lead and Steering Committee - HR Dashboard Phase II
- Created for Executive leadership and HR to drive business decisions while understanding human capital trends. Shows leadership how talent affects the business on all levels.
- Lead entire team which includes 3 HR reps, 6 Business Ops and 5 IT developers
- Plan and lead Steering Committee meetings
- Phase II: To include forecasting and trending, enhanced graphics and functionality
- v Project Manager: Applicant Tracking System (PeopleFluent)
- Created project charter and requirements documents with IT partner PM
- Created project organizational chart, risk process, escalation process and governance
- Vetted vendors, compiled information and worked with HR, Finance and IT senior executives to make final proposal for executive sponsor approval
- Built HR Implementation plan: Collapsing 5 home grown systems into 1
- Lead 12 work streams to complete all areas of ATS requirements
- Developed and currently implementing change management plan for the Company and vendors to re-align all users with Company objectives
- Partnering with L&D to create a training program for hiring managers and administrators
- Align and map key metrics with HR Dashboard (Partnering with IT developers)
- v Borderless Confidential: Flexible Work Options Program Lead
- Created a company wide telecommuting pilot program (pilot currently in progress)
- Program Lead: invited colleagues to work as site leads, serve as the Subject Matter Expert
- Developed change management plan with Sponsor and Corporate Executive support for HQ first, then expanded nationally based on Executive feedback and buy-in
- Partnered with L&D to create an interactive and hands-on training
- Partnered with Informatics Senior Leadership to build a technological training aligned with IT best practices and current training platform
- Worked with communications team to create program branding and internal marketing messages and updates
- v Employee Engagement
- Reviewed raw data and conducted in depth metrics analysis for HR and Executive leader
- Built a SharePoint to securely hold and share information with Executive leaders and their respective functional leaders
- Worked with colleagues on EVP team to leverage results effectively based on the data
Confidential. New York, NY March 2010-June 2011
HR Reports Analyst
- v Compile and analyze all HR metrics data for Corporate VP, HR and Executive Leaders
- Time to Fill, Turnover, Performance Evaluations vs. Merit Increases, Headcount, Compliance Violations, Promotions vs. External Hires, Hiring Trends, Diversity Utilization, Contingent Workforce Utilization
- v Project Manager, Business Lead and Steering Committee Lead: HR Dashboard Phase I
- For use by Executive leaders and HR to help drive business decisions while teaching top management how HR affects and can help the business
- Lead team of 3 HR representatives, 6 Business Ops representatives and 5 IT developers
- Plan and lead Steering Committee meetings with HR, Business Operations and Business Intelligence leaders
- Resulted in need to clean-up massive amounts of data and reconfiguration of HR systems
- SAP, Business Intelligence, TCPS
- Worked with users of applications to assess the changes, affects changes would have on users and customer groups, affects on other systems and employees outside HR to determine change process & communication plan
- Collaborated with Communications team to develop communication materials and plan for launching HR system changes. Also partnered with to create Dashboard branding.
- Conducted 1:1 meetings with every executive leader to conduct training and receive feedback
- v Coordinate and attend Strategic Planning Meetings with Senior HR Executive Team
- Compile and analyze data for presentation by Corporate VP, HR
- In depth analysis of HR metrics showing YOY comparisons by location, function and hierarchy for each area of analysis.
Confidential. Tempe, AZ/New York, NY Aug 2000-Dec 2007
Operations and Training & Development
Confidential was an Investment Management boutique firm that worked primarily as a financier and mentor to small businesses looking to expand. Sanderson was originally based in Arizona then moved to New York. Sanderson helped fund over 200 small business ventures specifically in the financial arena with a small portion of the business focused on the customer service industry including restaurants, nightclubs and bars.
- v Operations
- Oversaw restaurant investment expansion: 3 to 80+ locations in three states over five years
- Ensured all IT, POS systems reported and captured metrics accurately and timely
- Forecasted and planned future events to ensure staffing, supplies, equipment and resource were appropriate and cost effective
- Created standard operating procedures with project management teams as a foundation for future expansions and to ensure alignment across the organization
- Managed office: ordered supplies, worked with vendors, negotiated new contracts
- Managed finances: QuickBooks, A/P, A/R, oversaw payroll and benefit enrollment
- v Training & Development
- Sourced and recruited over 350 employees for home office and restaurant divisions
- Conducted orientations, worked with new employees during transition during On-Boarding
- Developed training modules based on the type, style and size of restaurants/bar/nightclub to ensure consistent and standardized best practices in training on systems and processes
- Created career development ladders (Server to Manager; Manager to GM; GM to DM)
- Conducted annual reviews: created development plans to include specific, targeted training
EDUCATION
Prosci Change Management Certification,
Professional Human Resource, PHR,
Masters of Business Administration: Marketing and Organizational Management/HRM,
Bachelor Science: Business Management and Justice Studies,
SPECIAL SKILLS
- Change Management Certified, 2012
- Completed NYU Emotional Intelligence Course, 2012
- Completed Richard Lepsinger’s Influence Course, 2012
- Completed Learning Tree Power Excel Course, 2011
- Working knowledge of SAP and Business Intelligence/Business Warehouse
- Computer savvy with both MAC and PC; extremely skilled with MS Office Suite
- Word, Excel, PowerPoint and Outlook
- Proficient on QuickBooks and Timeslips