SUMMARY

Seasoned, Results-Driven, Resourceful Human Resources Professional with over 10 years of experience;
Proven ability to resolve complex issues and implement solutions resulting in Progressive Organizational Development. Experienced in Union and Non-Union environments in the following Industries:

• Accounting & Finance
• Allied Healthcare
• Consumer Goods
• Food & Beverage
• Manufacturing
• •Real Estate/ Construction
• Telecommunications
• Transportation & Logistics
• Service
• Small Business

CORE COMPETENCIES

ADA • Benefits Administration • Budget Management • COBRA • Document Compliance and Retention including W-4, I-9, and Employment Agreements • EEO Reporting • Employee/Labor Relations • ERISA • FLSA • FMLA • HIPPA • International Workforce Management • International Workforce Management • Investigation and Resolution of Employee Grievances, Disputes and Conflicts • Local & Federal Regulatory Compliance • Multi-State Payroll Processing • Operations Management • OSHA • Organizational Development • Policy & Procedure Development and Implementation • Project Management • Safety Training • Staffing & Recruiting • Succession Planning • Training & Development • Visa Acquisition including J-1 and H1B • Workers Compensation Investigating, Reporting and Tracking •

PROFESSIONAL EXPERIENCE

Confidential
Atlanta, Georgia; October 2008- December 2009

As a Consultant, I assist my clients with projects such as:

• Accounting and Payroll Auditing and Management;
• Succession Planning;
• Operations Management;
• Benefits Administration;

Regional Human Resources Manager
Confidential, Business Service Provider 
Fort Lauderdale, Florida; Louisville, Kentucky; Troy, Michigan; Schaumburg, Illinois; 
Bucharest, Romania; Mexico City, Mexico; Toronto, Canada;
July 2005- June 2008

As the Regional Human Resources Manager I was responsible for managing all aspects of the day-to-day operations of the Human Resource Department throughout the region. Additionally, I provided Support, Guidance and Mentorship to Employees, Management and Clients.

• Managed all Human Resources Programs;
• Facilitated new hire orientations, exit interviews, benefits orientation and other HR training sessions;
• Managed multi-state payroll processing for 500 plus employees;
• Advised and Coached employees regarding development and performance related issues;
• Coordinated with assigned locations regarding staffing needs;
• Established and Maintained relationships with Clients, Vendors, and Community Leaders;
• Investigated Harassment, Discrimination and other claims of misconduct;
• Conducted annual employee surveys and prepared miscellaneous reports;
• Created Employee Handbooks and Policy Procedure and Programs Manuals for Clients;
• Represent the company/ clients at legal hearings throughout the region;

Confidential 
Southeast, Florida
July 2003- January 2005

As the Human Resources Manager, I performed various human resources duties in areas such as Recruiting, Benefits Administration, Training and Development, and the resolution of Employee Relations Issues.

• Responsible for full cycle recruiting;
• Managed the Leave Administration Processes/ FMLA;
• Coordinated the administration of performance reviews and merit increases;
• Investigated and Resolved ongoing employee relations issues;
• Developed and maintained relationships with employment agencies, universities and other recruitment sources.

Confidential 
Miami, Florida 
April 2001- July 2003

Supervised by the Director of Nursing, I was responsible for providing Human Resources/ Staffing support to all of the HHN branches throughout South Florida.

• Assisted in the growth ofone of the top HHN branches;
• Conducted reference checks and employment verifications;
• Processed payroll for exempt and non- exempt employees;
• Acted as the liaison between staff and senior management;
• Maintained Employee Files;
• Facilitated Open Enrollment and Benefits Orientation;
• Responsible for Planning and Organizing Team Member-Related Events and Recognition Programs;

Confidential 
Fort Lauderdale, Florida
February 1999- January 2001

As the Human Resources Coordinator I was responsible for the local Human Resources Department under the direction of the Regional Human Resources Manager. I performed various Administrative, Accounting and Human Resources duties with progressive responsibility. Some of my responsibilities included:

• Assisted in the Delivery of New Hire Orientations and Exit interviews;
• Maintained HRIS System;
• Managed Data Collection for Payroll (bi- weekly);
• Assisted with the resolution of payroll issues and questions;
• Coordinated Job Fairs and Networking Events;

EDUCATION

BSBA 
MBA

TRAINING & CERTIFICATION

HIPAA/COBRA/ADA/FMLA • CPR Certified • Developing an Affirmative Action Plan • Domestic Violence • Employment Law Briefing • Ethics Training • High Performance Recruiting • HIV/ Aids/ OSHA • NLP Practitioner • Motivational Coach • Predictable Interviewing • PHR Certification Pending, April 2010 •

SOFTWARE PROFECIENCIES

Microsoft Office Products including; Word, Excel, PowerPoint, Publisher and Visio • WestLaw • Lexis Nexis • Adobe • Brass Ring • Paychex HR Online • Preview for Paychex • Kronos Payroll and Scheduling • ADP HR Partner and HR Profile • Macintosh • Nova Time • ABRA • Internet • ImageNow • NSTAR • Quicken • QuickBooks • and various HRIS Systems • Zoomerang •