Human Resources & Operations Director Resume Seattle, WA - Hire IT People

OVERVIEW

Seasoned Professional with extensive legal and human resources experience. Self-motivated, goal oriented and creative individual driven to achieve results with strong orientation towards continuous improvement. Highly intuitive with excellent analytical and problem solving skills.

PROFESSIONAL EXPERIENCE

Dec. 07- Present Confidential Seattle, WA
Human Resources & Operations Director
Senior level human resources professional responsible of the implementation of the union contract, administration and compliance with ADA, Affirmative Action, EEOC, OSHA/WISHA, HIPAA, recruiting, training, policy and procedures, benefits administration and all personnel related activities. Specific accomplishments:

Reduced turnover from 50 to 35% in a highly competitive and fluid energy labor market.
Streamlined recruitment process by defining job competencies, improving job posting, hiring and interview process.
Increased labor pool from 70 – 100 in a rapidly growing labor market by developing customized recruitment strategies.
As a one person department managed and developed all human resources services, which included writing, updating and implementing employee handbooks, policy and procedures manual and training requirements.
Reorganized the department accordingly to human resources laws and regulations such as OSHA/WISHA, HIPAA and EEOC.
Maintained a good relationship with Union Representatives by keeping a respectful and professional approach.
Helped the agency to get CARF three (3) years accreditation by meeting all human resources/safety standards.

Feb. – Aug. 07 Confidential Ferndale, WA
HR Coordinator
Temporary appointment through Express Employment Professionals. Offered support to the Controller with all human resources functions such as job posting, recruitment, new employee’s orientation, trainings, safety, disciplinary actions, drug test, and performance evaluations. Specific accomplishments:

After meeting individually with each employee, prepared the job descriptions for the personnel.
Created a new employee orientation procedure that includes a safety/ hygiene video, test and handbook.
Organized an ESL class for the monolingual staff that was offered after working hours, three days a week for a 3 months period. (25 employees received a certificate)

MILAGROS SANDOVAL BENITEZ

Sept. 06 – Jan. 07 Confidential Bellingham, WA
Human Resources Specialist (Contractor)
Senior level human resources professional responsible for offering support to the HR Director with the closing of few stores during a reorganization period under Chapter 11. Responsible for the interpretation and implementation of five union agreements, disciplinary actions, investigations, recruitment, and all related activities. Specific accomplishments:

Translated 5 union agreements from English into Spanish.
Participated in the preparation of a layoff process of over 300 employees according to law and regulations such as WARN.
Successfully implemented the bumping process without adverse impact or legal repercussion.
With my bilingual skills helped the company to maintain informed the Hispanic staff about the layoff process and their rights according to law.

July 01– May. 03 Confidential Juan, PR
Hearings Examiner
Senior level legal professional responsible for offering support to the President by presiding formal hearings related to labor relation issues such as classification, retribution, layoff, overtime, and disciplinary actions.

Successfully managed a workload of over 200 cases.
Evaluated the evidence and written recommendations to the Board establishing the facts and the appropriate disposition of the case according to law.
All written recommendations submitted to the Board were approved.

EDUCATION

Puerto Rico

Juris Doctor

Puerto Rico

BA – Cum Laude Honor

SKILLS

Knowledge of computer software programs such as Word Perfect, Word, Excel, Power Point, Outlook, and ABRA. Typing speed 50 wpm. Fully bilingual English/Spanish.

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Human Resources & Operations Director Resume

Seattle, WA

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