We provide IT Staff Augmentation Services!

Program Management Coordinator Resume

4.00/5 (Submit Your Rating)

Houston, TexaS

Hire Now

Summary of Qualifications:
Results-oriented professional with experience and education in Business Management seeks a challenging position in Human Resources that will utilize my excellent problem solving, analytical, and interpersonal skills while offering an opportunity for progressive career advancement.

  • Business Management
  • Human Resources Management
  • Recruiting
  • Process and Performance Improvement
  • Sales/Marketing
  • Program Management

Education:
Masters in Human Resources Management –Candidate, University of Houston Clearlake, Houston, Texas
Masters in Business Administration,
Bachelors in Political Science

Professional Experience

Confidential – May 2008-Present
Program Management Coordinator

  • Coordinate all necessary activities required to capture patients that require complex drug therapies through interaction with MD’s, RPh’s and RN’s
  • Coordinate programs on a regional and local basis with pharmaceutical representatives and Corporate staff that are designed to educate MD’s and increase drug utilization
  • Coordinate educational activities for staff to enable them to identify and capture patients that require complex drug therapies
  • Maintain patient database which includes updating status of all patient referrals, providing appropriate status reporting to Corporate office Executive Team

Confidential–July 2005- Present
Patient Administrative Liaison

  • Handled a broad scope of internal processes encompassing the management of patient registrations, billings, collections, and account reconciliation
  • Educate parents on financial responsibilities concerning healthcare services provided to patients
  • Responsible for ensuring timely and accurate patient registration by obtaining pertinent demographic and insurance information on Emergency Department patients
  • Liaison between patient, family, medical records, and other Integrated Delivery System departments
  • Discussed out of pocket costs owed by patients with guarantors and other financially responsible individuals
  • Evaluated non-resource patients to determine eligibility for government resources and/or hospital charity programs
  • Review medical records and assigned ICD-9, HCPCS and DRG codes

Confidential – August 2003-July 2005
Administrative Services Supervisor

  • Interviewed, hired and trained employees, conducted new employee orientations, organized and facilitated departmental training sessions, supervised employees, prepared employee work schedules and audited daily time and attendance, maintained employee records, coached and counseled employees, completed annual employee performance appraisals
  • Served as primary departmental resource to communicate new or revised Human Resources policies and procedures
  • Coordinated administrative and technical activities, authorized and monitored departmental expenses, assisted with annual budget preparation

Confidential – September 2002- August 2003
Assistant Program Coordinator/ Recruiter

  • Identified at risk youth, developed and implemented recruiting strategies to attract and retain youth participants and qualified adult volunteers
  • Scheduled, organized and facilitated volunteer orientations and training sessions
  • Created evaluation tools, conducted surveys on youth and adult volunteers, collected data, ensured thorough and complete record of all program activities
  • Assisted with grant writing activities, solicited financial donations and in kind donations to secure additional program funding
  • Prepared monthly reports for the Department of Education and other grant funding sources

Confidential– February 2001- May 2002
General Manager

  • Managed full cycle employee recruiting; interviewed, hired and trained employees, conducted new employee orientations, supervised employees, prepared employee work schedules, audited daily time and attendance, completed annual employee performance appraisals
  • Interpreted and communicated all policies and procedures to employees
  • Managed Customer Service, A/P, A/R, Risk Management, Sales, Marketing and new business development activities
  • Completed end of the day bookkeeping activities and made bank deposits
  • Monitored expenditures, assisted with annual budget preparation, managed maintenance, repairs and property management activities

Confidential– November 1991 - May 2000
Protective Services Specialist

  • Conducted confidential investigations concerning allegations of child sexual abuse, physical abuse, emotional abuse, medical neglect, physical neglect and emotional neglect
  • Ensured complete and accurate case documentation of all investigative activities
  • Completed case assessments and determined if children should be placed into foster care
  • Drafted legal affidavits for court appearances, testified in scheduled court hearings and made recommendations to the court with regard to child’s permanent placement
  • Completed information and referral to assist clients with identifying additional community resources
  • Served as a liaison between agency, law enforcement, and other social service agencies
  • Team Lead and Acting Unit Supervisor in the absence of unit Supervisor

Software:

  • Microsoft Office Suite (Excel, Access, PowerPoint, Word)
  • Outlook
  • PeopleSoft
  • Lotus Notes
  • Kronos

Skills:

  • Type 50 wpm
  • 10-key by touch
  • Data Entry
  • Excellent oral and written communication
  • Analytical ability
  • PeopleSoft 8.0

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship