OVERVIEW

A highly motivated Human Resources, Payroll, Compensation & Benefits, A/R, A/P and Accounting Professional with a verifiable record of accomplishments spanning over Twenty-five years. Highly creative, recognized as a results-oriented and solution focused individual. Areas of strength include:

• Compensation & Benefits Administration
• Payroll
• Accounting
• Human Resources
• Customer Service
• Organizational Skills
• Computer Literacy
• HIPPA, COBRA, EEOC, ADA & FMLA Laws
• Communication Skills
• Confidentiality
• Supervisory Skills
• Training

EXPERIENCE

December 08 - August 2010
Human Resources Director
Manage Human Resource department & staff, overseeing administration of hiring, retention, termination, personnel records, legal compliance, compensations, benefits administration, contract negotiations, long term staffing strategies development and administration of personnel rules and regulations, pay and job classification structure, and programs for employee training & safety. Maintain HRIS Database, review employee performance reviews and make suggestions to managers, escalation point for personnel & employee relation issues, provide guidance & intervention as needed to resolve personnel issue. Assist Attorney with any necessary negotiations, EEOC & TWC Hearings, update & maintain employee handbook, FMLA, COBRA, HIPPA & ADA compliance, employee recognition & rewards, coordinate & conduct monthly faculty & staff meetings. Assist employee's & students find resources & assistance for difficulties in their lives.

June 07 - September 2008
Confidential
Human Resource Specialist
Performance Management & Professional Development, Support career development of assigned personnel, Execution of Human Resource processes (promotions, performance management, salary administration), coaching of supervisors & employees, training of new managers/supervisors, training classes on processes & guidelines, Staffing/Workforce Management, Employee relations & employee transitions, served as escalation point for personnel & employee relation issues, provided guidance & intervention as needed to resolve personnel issues. Support integration of new joiners, benefit administration presentation, orientation of new joiners, coordinate termination process, discussions, paperwork & documentation, exit interviews, Salary Administration & Compensation, completing compensation change transactions and job matching & planning activities.

October 2005 - September 2006
Confidential
Human Resources Director
Processed semi-monthly payroll for 100+ employees for three companies, Audited insurance wellness program, Flex account, and drug test invoices monthly, implemented policy & procedures, updated employee drug free handbook, processed all employee new hire & terminations, employee grievances & complaints, benefits administration, set up employee recognition program & training programs Conducted employee orientation & counseling sessions. Maintained employees records, updated all job listings & postings, schedule & coordinate pre-employment paperwork & screenings, TWC paperwork, EEOC claims & investigations. Assist employee's & students find resources or assistance for difficulties in their lives.

April 2004 - October 2005
Confidential
Account Manager
Provide excellent customer service for Government Contract Employers concerning employee benefit packages, process billing statements and post payments for services, audit billings and payments ensuring accuracy. Work with providers to negotiate contracts for government clients. Organize open enrollment meetings & assist with completion of enrollment/changes. Notify terminated employees/family members eligible for COBRA in a timely manner; maintain proper documentation in all benefit files. Process life insurance claims and work with beneficiaries ensuring all questions or concerns are answered.

March 2003 - March 2004
Confidential
International Payroll Manager
Supervised six Payroll Supervisors ensuring all pay rates, incentives and bonuses were entered correctly, transmitted bi-weekly payroll data for approximately 8500 employees in four states & three countries, ensuring paychecks were processed correctly in a timely manner, oversaw paycheck discrepancies and approved all hand written checks for payroll errors, corrected punch clock errors, processed hour's report, providing correct information to the Accounting Department for proper billing of clients, insured information from Human Resources databases correctly interfaced with Payroll databases for proper processing of paychecks, researched and corrected any errors in a timely manner.

May 1998 - February 2003
Confidential
Compensation & Benefits Coordinator
Compensation - closely monitor the content, delivery, and follow up of employee's appraisals (approximately 7000 employees); evaluate and assess the quality and timeliness of performance appraisals submitted by supervisory and management personnel for adherence to company guidelines; determine merit increases based on written appraisals and numerical ratings according to company guidelines; provide training to supervisors and managers on probationary and annual appraisal processes. Benefits - notify qualifying employee's of eligibility for various benefit plans for six different instate and out of state sites; prepare and distribute benefit information packages to newly covered employee's and/or dependents eligible for COBRA in a timely manner and according to Federal laws; maintain proper documentation in all benefit files. Provide excellent and timely customer service.

May 1983 - July 1997
Confidential
Assistant Comptroller/Human Resources Director
Responsible for continuing education, training & certification of new and experienced employee's. Prepared presentations & manuals, taught employee's new and more efficient ways to perform their jobs. Traveled to 8 restaurant locations, presented over 50 training courses. Trained new employee's on equipment and software programs. Monitored evaluated and counseled staff of 300 employees. Designed and implemented employee recognition programs to increase productivity and customer satisfaction. Managed operations including forecasting, inventory control, purchasing, and insurance. Maximized revenues through efficient staffing, labor cost controls, and promotions. Developed and implemented annual business plans. Acted as liaison between management and employees. Analyzed and resolved personnel grievances. Full charge bookkeeper, accounts payable, general ledger, financial statements, monthly & annual inventory, bank reconciliations, sales & payroll taxes, payroll, filing, customer service, benefits administration, insurance contract negotiations.