Qualifications Summary

Skilled, dedicated and passionate Executive Assistant with more than 15 years of experience coordinating, planning and supporting daily operational and administrative functions.

• Demonstrated capacity to provide comprehensive support for executive-level staff; excelled at scheduling meetings, coordinating travel, business contracts and managing essential tasks to facilitate organizational growth and development.
• Proven track record of accurately completing research, reporting, information management, and marketing-support activities with demanding timeframes.
• Adept at developing and maintaining administrative processes to improve accuracy and efficiency for day to day functions and reduce redundancy to achieve organizational objectives.
• Highly focused and results oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
• Regarded for fostering and maintaining business relationships with existing and prospective clients.

Employment History

• The Mergis Group – Public Company; 501-1000 employees; SFN; Staffing and Recruiting industry
• Sourcing, recruiting, and screening candidates for placement in Toledo area positions
• Matching candidate skills, availability, location, and salary to open job requisitions with companies in the Greater Southeast Michigan Area
• Researching and identifying companies that use outside resources by using multiple sources and aggressive lead generation techniques
• Conducting sales calls both over the phone and in-person to generate business opportunities
• Identify job order opportunities, qualify opportunities and receive job orders with relevant details, including all client specific requirements. Negotiate as necessary
• Gather and provide any relevant feedback to or from the candidate during the recruiting and fulfillment process
• Prepare candidates for client interviews and negotiate and close candidates on all aspects of position

• Accountable to provide administrative support to leaders and teams within the Building Materials Group marketing organization.
• Arranged and maintained sensitive documents in compliance with security procedures.
• Conducted select internet research, and preparation of reports and correspondence. (MarketTools)
• Administered and provided administrative support and user help associated with the Render software system as part of supporting the overall the Customer Discovery program.
• Managed Marketing Share Point site managed including all access and information cataloging.
• Daily interaction and served as a reliable liaison between managers, customers, inside and outside sales staff and corporate employees.

• Provided administrative support for CEO, Sales and Marketing, Retail personnel and Nurse Practitioners.
• Responsible for all credentialing of NPs through CAQH to accept insurance patients.
• Monitored and submitted payroll entries to appropriate company for timely pay to employees.
• Ensured proper handling of AP expense reports and accounts receivable for division personnel.
• Responsible for inventory control, setup, orders and arrangement of all merchandise received for all current and future clinics.

Confidential
Executive Administrative Assistant Apr 2007 – Aug 2009 
Provided administrative support for CEO, CFO and VP’s.

• Fiscal responsibilities included the development of monthly cost evaluations and reports; including compliance-credit, capacity, analytical and monthly forecast reports
• Responsible for the assimilation of all fiscal reports; creating proposals for company operations.
• Created and assimilated communication reports for Board of Directors quarterly meetings.
• Arranged high profile meetings, created presentations and events for upward of over 100 attendees.
• Reduced company travel expenses by identifying cost-effective travel agencies as well as hotel vendors and rental car agencies by negotiating vendor contracts.

Confidential Administrative Assistant Oct 2006 – Apr 2007

• Managed calendars of CFO and VP of Rehab Services including personal and professional events. Served as a reliable liaison between managers, customers, and corporate employees.
• Monitored, entered and submitted payroll entries through Kronos/Citrix system for 60 employees.
• Prepared all binder and training material for presentations to new Rehab employees and continuing education information.

Confidential
Sales and Marketing Support Specialist January 2004 – October 2006

• Accurately developed and published the monthly scorecard for sales quota and budget results. Developed standardize presentations, sales scripts, proposals.
• Delivered 100% of all RFP’s (Request for Proposals).
• Assisted HR Department in administering aspects of hiring, firing and training employees.
• Overall production and implementation of all sales proposals, newsletters and brochures.
• Maintained content and provided monthly updates to company website specific to each department.
• Produced quarterly newsletters and brochures distributing it to email marketing list of company.
• Attended tradeshows, company sponsored promotions and events.
• Worked with customers in developing case studies, references, and testimonials.

Confidential Outcomes Specialist/Credentialing Supervisor Dec 1998 – Dec 2003

• Streamlined company’s process of the credentialing standards by compiling and analyzing data from many resources to prepare all credentialing information for release to managed care plans.
• Managed office functions to support Managed Care Department.
• Assisted and researched plan information and performed financial analysis determining desired/acceptable rate levels.
• Participated in the preparation of clinical outcomes reports that includes data for over 300 facilities.

Confidential Administrative Assistant Sept 1997 – Dec 1998

• Responsible for all administrative duties for upper level management.
• Prepared presentations, proposals, memos and correspondence letters.
• Point of contact for over 200 accounts serviced in the investment department.
• Assisted in accounting and loan department with the processing of accounts.

Education

• Bachelors of Science, Business Management,
• Associates Degree, Accounting,

Special Skills and Interests

• Certified DIA (Department Intranet Administrator)
• Experience with high-volume cash and accounts receivable transactions
• Oracle System - AP and AR system used to complete daily tasks
• Advanced in Microsoft Office Suite (Word, Outlook, Excel, Powerpoint), Visio, SharePointe
• Render, Axiom, Kronos/Citrix and PeopleSoft systems, Recruiters Workbench (RW)