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Human Resources Generalist resume

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Education: 
Bachelor of Arts - Managerial Economics 
Completed Word 2000, Excel 2000, Power Point XP and Outlook courses – New Horizons Computer Center. 
Completed WOW Customer Service training 
Represented Human Resources Service Center on the Front Row Task Force team.

Skills: 
Human resources, recruiting, customer service, inside sales, management, administrative. 
Able to multi-task, excellent oral and written communication skills, able to complete projects on time. Member of SHRM. 
Participated in technical and business job fairs. 
Computer skills include but not limited to: Microsoft Word, Excel, Outlook, Peoplesoft, Ceridian, ADP, CSC Paymaster, Turbo Trax, Unix. Internet savvy with much experience in job postings and resume retrieval on Monster.com, Net-Temps, America’s Job Bank and Hot Jobs. 
Served as foreperson for nine months on R.I. State Grand Jury in 2005.

Confidential, Westerly, RI File Vault Clerk (contract position) August 15, 2011 – October 20, 2011
Responsible for scanning all loan operation documents. Also responsible for filing/organizing consumer, commercial and mortgage files and pulling files for the loan operations representatives.

Confidential Smithfield, RI October 2010 – November 2010 
Human Resources Service Center 
Open Enrollment Specialist -Answer all benefit related inquiries from employees for company\'s open enrollment project. Benefits include medical, dental, vision, PTO buy, HCRA, DCRA, Life, AD&D insurances. Guide and advise employees on portal entry and basic navigational procedures through RBS Citizens\' intranet system.

Experience: 
Confidential, Johnston, RI October 2008 -August 2010 
Human Resources Generalist 
Responsible for processing payroll for 130 employees such as controllers, property managers and maintenance/construction crew. Process payroll register data and post journal entries to company’s GL. Also responsible for all compliance, benefit and policy information such as LOA, FMLA, FSLA, and 401K. Process benefit payments such as BC/BS, Delta Dental, Medicare RX and 401K. Job also includes vacation and sick/personal recordkeeping. Currently organizing the company’s Wellness Program. Coordinate & serve on the company Safety Committee. 
Software used: PC Accounting, CSC Paymaster, Microsoft Excel, Word, and Outlook. Work with internet sites such as John Hancock, Sun Life and Unum Life Insurance Company.

Confidential, Smithfield, R.I. April 2002 - May 2008 
Case Manager August 2004 – May 12, 2008 
Process all leave of absence documentation for Citizens employees. Strong knowledge of state & Federal employment laws such as FMLA, ADA, workers compensation, TDI (temporary disability insurance) for R.I., New Jersey and New York. Experienced with all policy and procedures for Citizens STD (short term disability), LTD (long term disability), Military, new parent, personal, FMLA and maternity leaves. Use Ceridian and Peoplesoft software; utilize internet on daily basis for job research. Strong knowledge of COBRA, ERISA, ADA.

HR Service Specialist (Confidential): April 2002 - August 2004 
Responsible for providing excellent customer service to all Citizens employees and retirees for payroll, paycheck, policy, procedure and benefit administration. Duties included maintaining HR Service Center mailbox, processing VOEs (verifications of employment), QSCs (qualified status changes) and PRCs (personal record changes).

Confidential, Franklin, Ma. 2001 (ISO9002 Certified company) 
Human Resources Assistant: 
Assisted the Human Resources Manager with all HR functions such as payroll for 70 non-exempt employees using ADP software. Maintained and set up 401K files, direct deposit and benefit files for health care and dental. Created Excel spreadsheets for applicant tracking and responsible for recruiting all shop personnel which included CNC machinists, welders, toolmakers, and warehouse. Responsible for interviewing and reference checking candidates, coordinating and following up with outside staffing agencies, new hire orientations and preparing new hire letters.

Confidential, Johnston, R.I. April 1999 – May 2001 
Branch Manager/Technical Recruiter: Recruited all types of technical candidates which included but not limited to engineers, CAD designers, CAD drafters, electronic and electrical technicians, technical writers and illustrators, graphic artists, and CNC machinists. Responsibilities included interviewing, coordinating interviews between clients and candidates, rate negotiation, documentation, reference checking, candidate and client follow up, report writing, and participating in community job fairs. Used Nutshell, Turbo Trax software, and Microsoft Office. Responsible for updating company web site and job postings on Monster.com and Net Temps as well as all phases of internet recruiting. 

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