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District Head Hr Resume

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SUMMARY

Human Resources Leader with extensive experience and proven ability within diverse union and non-union industries. Accomplished significant achievements within the areas of employee relations, staffing, training, strategic planning, benefits design and re-engineering.

PROFESSIONAL EXPERIENCE

Confidential, Morristown NJ 2009-Present
District Head HR USA East for leading international Freight Forwarding Logistics Company.
Provide HR Support to 11 Branches (500+ EE’s) throughout the East and USA Head Quarters. Hired on a temporary basis to manage year-end performance evaluations, creation of Talent Plans and communication of Engagement Survey results.

Confidential, Bridgewater NJ 2008- 2009 
Human Resources Director for this 300M pharma/med devices acquisition (Johnson and Johnson) start up. Responsible for providing total HR support and payroll to all sales and marketing for US and Canada. Company relocated to Boston.

  • Established and managed payroll delivery for US and Canada
  • Established and administered all benefit plans for US and Canada
  • Established all US policies as related to hiring process
  • Trained hiring managers in effective selection and interviewing skills
  • Created on boarding process

Confidential, Parsippany, NJ 2001- 2007 
(Leading international insurance adjusting bureau and TPA)
Regional Human Resources Manager 
Provided HR support for approximately 500 field employees

  • Improved organizational capability through annual talent assessment process
  • Enhanced sourcing of external candidates and lowered cost per hire through in-house search
  • Improved organizational performance by introducing new performance appraisal which quantified goals and better measured annual performance contributions
  • Developed retention tool kit which reduced attrition by 8% while improving selection of talent
  • Improved organizational performance by delivering performance management and selection training
  • Developed strategies for senior executives to create highly competitive cultures and productivity initiatives after major restructurings
  • Increased bench strength within finance by designing a financial trainee program

Confidential, Livingston, NJ 2000- 2001
(Leading global international insurance and financial services company)
Human Resources Manager 
Led a staff of five in providing HR support to data and telecommunications
Center (800 employees)

  • Implemented IT recruiting strategies which improved sourcing without the reliance on agencies thereby creating significant savings
  • Deployed a market-driven compensation plan that increased retention by 7%
  • Managed the outsourcing of a help desk operation which led to improved response time
  • and significant payroll savings

Confidential, Fort Lauderdale, FL 1995-2000
(International leader in financial services)
Responsible for integrating business strategies with cost effective HR planning and resources for 1100 technologies employees as well as providing ER support to a 4500 employee call center 
Employee Relations Business Partner/Relationship Leader

  • Improved leadership performance in roll out of 360 feedback process
  • Improved organizational bench strength by deploying succession planning process
  • Managed reduction in workforce process for seven departments with projected savings of over $20M
  • Maintained union free status by deploying union avoidance training
  • Conducted employee surveys which achieved best in class satisfaction scores on annual surveys thereby increasing engagement levels (greater retention and productivity)
  • Lowered employee litigation costs and exposure by deploying alternate dispute resolution process
  • Increased Employee Satisfaction levels by training technology action teams in team problem solving procedures
  • As a member of a project team, designed and implemented an incentive plan which improved line of sight between performance and rewards

Confidential, Fort Lauderdale, FL 1993-1995 (World’s largest international sporting goods retailer) Staffing Consultant

  • Directed entire staffing process for 35 stores in Northeast and Mid-Atlantic Regions
  • Lowered cost per hire by 12% through more effective sourcing strategies
  • Improved successful hire rate by 17% through more effective sourcing strategies
  • Improved successful hire rate by 22% for store management staff
  • Successfully implemented competency based interview process as well as psychological testing
  • Improved efficiency in corporate staff hiring and lowered average number of days to fill a position by 13%

EDUCATION
MA, Human Resource Management, 
BA, Psychology,

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