Profile

Articulate and Intuitive Manager offering 14 years of solid and progressive experience in staff sourcing and recruitment, account management, and client relationship management. Entrepreneurial minded with a talent for establishing and implementing plans and programs aligned with corporate need. Additional keys to success include:

• Practiced in sourcing passive candidates, harnessing power of Internet through social media such as LinkedIn, and reducing cost-per-hire.
• Recognized as a hands-on leader who is adept in all facets of benefits, compensation, staff recruiting, hiring, training, performance evaluation, employee retention, and professional development programs.
• Strong project manager who thinks ‘outside the box’ and effectively manages change, delivers results, and secures employee buy-in at all organizational levels.
• Established reputation for quality, satisfaction, and results.

Professional Experience

Sr. Recruiter/Talent Acquisition Specialist, Confidential,May 2011 – Present

• Responsible for full cycle recruiting efforts for exempt level candidates for positions in Engineering, Business Development, Program Management, Accounting/Finance and Supply Chain.
• Develop relationships with hiring managers to partner in hiring mid career to executive level candidates for exempt level positions.
• Source passive and candidates for all exempt positions through cold calling, internet sourcing through traditional job boards, social media sourcing, and Boolean searches.
• Develop networks, both internal and external, to support passive recruiting efforts.
• Report on sourcing metrics and results to summarize weekly activities and ROI of recruiting resources.

Field Resource Manager, Confidential,MN (2007 – 2011)

Managed staff of 14 Field Recruiters and Coordinators charged with staffing project based IT solutions. Applied creative staffing solutions to identify and contract Independent Contractors and Vendors for project based Retail IT solutions. Administer individual project budgets of up to and exceeding $50M.

• Served initially as Recruiting Supervisor and rapidly promoted within second year to Field Resource Manager.
• Successfully renegotiated OnForce relationship for a reduction in individual work order fees from $15 to $11 per work order (i.e., renegotiated rate began in October and was applied to over 10,100 work orders with a total cost savings of $40,400).
• Completed 26 projects at or above budgeted rates on 65% and losing budget on remaining 35% of projects.
• Worked closely with BA on Web profile design for 1099 Technicians and Vendors that was introduced in January 2010 for 1,009 Technicians and by first quarter for Vendors.
• Consulted with and advised PM’s in contract writing and development while ensuring company was legally covered for all facets of the project (i.e., served as first point-of-escalation in Technician/Vendor issues and resolved prior to any litigation).
• Grew Field Recruiting Department in 2009 from 2 to a full-time staff of 6 recruiters and managed up to 13 during peak season.
• Led team that in peak season staffed on average of 127 Technicians per day over a 6-month period.
• Supported Employee Committees and Programs such as Second Harvest Heartland Food Drive that netted 500+ pounds of nonperishable items and spearheaded Toys for Tots Campaign that collected more than 250 new toys.

Executive Recruiter, Confidential,MN (2006 – 2007)

Charged with set-up and development of a temporary staffing division for Engineering in the Twin Cities. Served as primary recruiter within the branch for a special project with Novo Nordisk. Sourced, screened, and interviewed applicants, and made hiring recommendations for Pharmaceutical Sales positions on a national level. Negotiate vendor agreements with clients and compensation plans with candidates.

• Specialized in the recruitment of a full range of Engineering professionals that included Mechanical Design, Manufacturing Engineers, Quality Assurance, Engineering Management, and Project Management candidates for placement within Manufacturing, Medical Device, and Semi-Conductor industries.
• Created and managed a continuous pipeline of new business clients and leads through networking, cold calling, referrals, and on-line strategies.

Account Manager/Recruiter, Confidential,MN (2005 – 2006)

Established new business opportunities for temporary and temporary to hire staffing solutions for Accounting and Finance at “C” level. Strengthened and sustained existing business for accounting and finance positions within the Northern Twin Cities market. Actively involved in business development, cold calling, face-to-face presentations, and recruitment. Negotiated vendor agreements with clients and compensation plans with candidates.

• Closed 88% of customers after personal meetings and presentations.
• Grew new territory through building a continuous pipeline of lead generation via cold calling and Internet data mining with Ajility (proprietary CRM software).

Business Manager and Owner, Confidential,MN (2003 – 2005)

Delivered quality family childcare services for children from infant to age 12 as a licensed daycare provider. Created and maintained client contracts and policies for services rendered for each family. Maintained a regulatory compliant operation and state licensure. Utilized pre-school curriculums that engaged and motivated each child.

• Completed and maintained training and educational requirements to meet state regulations.
• Established reputation in the community as a quality daycare provider and enjoyed a large volume of referral business.

Client Service Manager, Confidential,MN (1998 – 2003)

Provided sales support to National Energy Clients for multifaceted programs. Supervised and directed team members, monitored overall quality and functioning of Client Services Department, and applied performance measurement standards. Served as a liaison with internal departments and clients’ on all direct sales programs. Supervised the recruitment, orientation, and training of Client Services Coordinators to meet goals and objectives, as well as client expectations.

• Conducting on-going program profitability analysis to forecast existing and upcoming programs while ensuring adequate staffing and acquisition requirements of CustomerLink and clients.
• Evaluated programs, provided continuous support to all internal departments, and vastly improved time frames, productivity, and cost effectiveness of each program.

EARLY CAREER as Client Service Coordinator, Customer Link; Customer Service Representative, Manpower; and Staffing Consultant, Vendor-On-Premise, Norell.

Education: Bachelor of Fine Arts

Computer Specifics:
MS Office Suite (Word, Excel, and PowerPoint)
Variety of Proprietary CRM and ATS Software Applications and Databases (Virtual Edge)