Human Resources Coordinator Resume

PROFESSIONAL SUMMARY

Experienced Human Resources professional with a track record of success. Knowledgeable of HR methods and laws. Adaptable and able to handle high volume work while providing first-rate customer service. Strong computer expertise and understanding of HRIS database systems, including advanced Excel/PowerPoint functions. Areas of expertise include: Recruiting, Orientation, Training, Employee Relations, Compensation, Benefits, and Retirement Programs.

PROFESSIONAL EXPERIENCE

Confidential New Orleans, LA
Human Resources Director Jan 2009-Jan 2010
Led all HR activities for a 140 employee, multi-unit system with an $8M personnel budget. Worked with a senior management team under the Library Director. Developed training and recruitment strategies. Performed job studies for library positions to update core competencies, job descriptions, and career tracks. Processed new employee paperwork, claims, and status changes. Coordinated open enrollment, performance appraisals, and networking events. Conducted employee info sessions/orientation on benefits, retirement packages, and promotional opportunities. Developed and presented ongoing staff communications referencing announcements, plan descriptions and HR information. Responded to and resolved employee concerns. Developed, maintained, and analyzed HR reports and Excel spreadsheets. Supported employee relations EEOC cases, workman's comp, legal hearings, and employee discipline.

Designed future staffing forecast which resulted in a $3M increase to library millage funds
Recruited 60 new hires/transfers; reduced requisition-to-offer time from months to 2-4 weeks
Conducted $5K marketing campaign to fill Library Director position including print/media ads and info sessions at national library conferences that resulted in an ideal hire
Created and conducted first ever new employee orientation including a PowerPoint presentation, reference manual, and departmental cross-training
Successfully avoided legal and termination cases through effective counsel and transfer opportunities
Identified and updated several handbook policies ranging from safety and security to sexual harassment

Confidential New Orleans, LA
Human Resources Coordinator Jan 2007-Mar 2008
Supported recruitment staff and top management with reports, calendars, and new hire process. Included high volume interview scheduling and processing of I-9s, offer letters, background checks, and behavioral surveys for 20+ weekly new hires.

Communicated daily with 50-100 applicants and managers to set interviews and provide information
Self managed eligibility verification, invoice payment, front desk/phones, and orientation list

Confidential New Orleans, LA
Human Resources Intern Oct 2006-Jan 2007
Assisted with recruitment process: screened resumes, scheduled/conducted interviews, checked references, completed background checks, and processed requisitions.

Created position and exit interview reports for top management
Supported employee relations function by preparing EEOC and VETS-100 information

EDUCATION & TRAINING

Bachelor of Science in Management

Honors: Magna Cum Laude, Dean's List, Confidential
Activities: Leadership Retreat Facilitator, Confidential
Study Abroad: Confidential Jan-May 2005

Confidential New Orleans, LA
Civil Service Classes 2009
Professional/Admin (PA) Writing, (PA) Math & Stats, (PA) Supervision, (PA) Speaking and Presentation,
Managing Conflicts and Human Relations, Creative Problem Solving and Decision Making, Productive Meetings

Other Training
Personality Types (Enneagram), Communicating with Diverse Patrons and Staff, Managing Stress and Burnout

PROFESSIONAL ASSOCIATIONS

SHRM Member - Society for Human Resources Management 2006-Present

Volunteer and participant at SHRM's annual conference 2009
Attended sessions on strategic HR management, influencing leadership, and handbook policy updates

HRMA Member - Human Resources Management Association (New Orleans)2006-Present

Attend monthly meetings;volunteered with HRMA website improvement committee

YLC Member - Young Leadership Council 2009-Present

COMPUTER / HRIS

MS Office, advanced Excel, PeopleSoft, Kronos, Lawson, Passport, Web 2.0 recruitment, Applicant Tracking

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