Work Experience:

Confidential
Seagoville, TX

01/2010 - Present 
Human Resources Sergeant

Serves as a Human Resources Sergeant in Battalion S1 and an assistant to the unit administrator in accomplishing the day to day functions of the unit. Implement USAR personnel management policies, including reassignment, promotion, separation, tenure policies and TPU participation. Serves as a technical advisor to the Commander and staff & review, analyze, interpret new or changed regulations, relating to administration and military personnel programs, functions and procedures. Monitors unit preparation for official inspections, command staff visits and similar activities. Maintain liaison with higher headquarters responding on behalf of Commander in clarifying command issues. Act as liaison with superior with superior and other headquarters to ensure proper understanding of personnel requirements/needs and coordination of Soldier Readiness Processing. Maintains personnel, finance, medical and mobilization files in accordance with current regulation. Provides authoritative technical advice to major subordinate commands on personnel issues that may be highly sensitive and/or have significant impact on personnel. Researches and analyzes data to be used in the preparation of various recurring and one-time reports and prepares suspense logs to ensure timely submission. Process personnel actions to include: mandatory removals, reclassifications, branch and retired reserve transfers, direct appointments, Foreign Language Proficiency Pay (FLPP) authorizations, promotions and drug positive monitoring. Prepares and reviews evaluations for processing to higher headquarters. Process adverse action packets to include unsatisfactorily participant, drug positives, etc. Process actions related to attendance at service and other schools, training courses or classes by assigned personnel. Keeps the Commander and unit administrator informed on all military personnel actions and changes to policies or procedures. Reviews, prepares and submits Officer Evaluation Reports (OER) and Non Commissioned Reports (NCOER) for Reserve Component personnel TPU and AGR Soldiers. Maintains unit’s rating scheme. Actively participates in team building activities including decision making, team problem solving and development. Utilize the Army Training Requirements and Resource System (ATRRS) to request and obtain quotas at Army service and area schools for unit personnel, to include civilians and AGR Soldiers. Exercises persuasion and skill to explain and justify changes in programs in terms of benefits derived. Counsels and advises key personnel of the command and other Reservists on the benefits of the Army Reserve Program, career planning, promotion opportunities, military education and training and related subjects. Reviews all pay reports (Military Master Pay Report, Mismatch Report, Unit Commander’s Pay Report and Bonus Report) to ensure Soldiers are receiving their correct entitlements. Assist Soldiers with pay inquiries to include collections, back pay and incurred debts by researching USARC 37-1 and corresponding with the finance team. Assist TPU personnel with exception to policies and NCOER appeals. Prepare travel orders to individuals and also submit travel vouchers upon completion of duty. Provides guidance and assistance such as preparation and maintenance of personnel records; medical programs and services (i.e, scheduling physicals, dental procedures, eye exams through AVS); information activities and legal services as needed. Consults with supervisor on controversial situations and those in which priorities are unknown. Ability to work independently and with minimal supervision which is essentially efficient to accomplish the unit’s mission. Have the ability to multi-task; prioritizing workload and responding to short deadlines/suspense actions. Proficient in word processing to include composing memorandums, letters and other correspondence; spreadsheets and presentation software (PowerPoint). Prepare reports when needed. Able to communicate verbally and writing. Maintain an electronic distribution list, personnel library and a filing system. Performs other duties as assigned.

Confidential 
Seagoville, TX

10/2011 - 03/2012 
Active Duty Operational Support (ADOS)- Human Resources Specialist

The mission assigned was to help maintain the additional 8 units the 961st Engineer Battalion gained due to the mobilization of the 980th Engineer Battalion. during this tour of duty, RLAS maintenance was conducted which included but was not limited to: blank and invalids, mismatches between expiration term of service (ETS) and the military statutory obligation (MSO) and updating outdated Army Component Service Medals (ARCAM) and Armed Forces Service Medals (AFRM). Ensured all non-participant packets were completed to standard, assisted in improving medical readiness, ensuring misconduct packets were submitted in the time specified, tracked evaluations, ensured rating schemes were up to date, performed ITRS maintenance, validated the Unit Status Reporting (USR) data and assisted the Unit Administrators with preparing the promotion packets for the Junior Promotion Board along with every day Human Resources Specialist (42A)duties assigned.

Confidential
Waco, TX

05/2008 - 07/2010 
Application Specialist

Contacted insurance clients and scheduled a time for them to complete a telephone interview regarding their medical history, gathered information regarding their current and past medical conditions, doctor\'s information and medications while conducting an interview with the client; kept records of customer interactions and transactions, recorded details of inquiries, complaints, and comments as well as actions taken and checked to ensure that appropriate changes were made to resolve customers\' problems.

Education:

High School

Major: General Studies

Some College Coursework Completed

Job Related Training:

Human Resources Training- Participates in occupational classification and management of human resources and pay; supervises activities including maintaining personnel actions for service members and their families. Prepares reports on staffing levels and status of personnel; evaluates personnel qualifications for special assignments; prepares and processes requests for transfer or reassignment; processes classification/reclassification actions/ prepares orders and requests orders; prepares and maintains officer and enlisted personnel records; prepares and reviews personnel casualty documents/ monitors suspense actions; initiates, monitors, processes and executes personnel service center level procedures and actions; processes line of duty investigations; processes deployment forms; types correspondence and forms in draft and final copy; prepares and maintains files on an automated data processing system/ applies knowledge of provisions and limitations of freedom of information in privacy acts.

Unit Public Affairs Representative (UPAR)- Trained on the basic duties and responsibilities of a UPAR, media relations, community relations, basic news writing, basic photography, social media and interview techniques.

Unit Administrator Basic Course (UABC)- Provides you with the knowledge and application of selected skills required for performing basic unit level administration in an automated premobilization, work environment. Topics that were covered were Personnel Administration, including MPRJ, health/dental records, RLAS, training (including AT/IDT training policy), retirement point accounting and Record of Reserve training pay (including preparation of a unit roster using RLAS).

Unit Pay Administration Course (UPAC)- Provides the skills and knowledge required to perform the duties of basic level USAR unit pay administration as prescribed in USARC PAM 37-1. Other skills taught include maintaining a pay account, administering the Selected Incentive Program/Loan Repayment Programs, Unit AT annexes, preparing and submitting AT payroll, transmittal letters, PEBD, reports, travel, incapacitation pay claims, pay adjustments, and miscellaneous pay actions.

Unit Training Course (UTC)- Focuses on critical training management based off of scenarios base STX’s which includes the development of pre and post mobilization training plans that incorporate the concepts and principles of the Army Force Generation (ARFORGEN). To effectively apply the Army Reserve Training Strategy in unit training management and to utilize training management software systems, such as the Digital Training Management System (DTMS), Total Ammunition Management Information Systems (TAMIS) and Net-centric Unit Status Report (NetUSR). Develop Mission Task Lists which focus on core (CMETL) and directed (DMETL) mission requirements , implement Composite Risk Management (CRM) for training plans; identify, plan and forecast individual/collective near-term, short and long range training requirements in line with Army Reserve readiness goals that support ARFORGEN.