Program Specialist - Human Resources - Accounting – Executive Assistance 

Efficient in managing multiple projects/programs simultaneously while utilizing excellent judgment, critical thinking, organizational and strong project management skills; consistently able to provide high-level, systematic standards of performance.

Strong Technical Skills: Microsoft Office (Word, Excel, PowerPoint, Project, Access, Visio, Outlook), HRIS, Benefits/Payroll/Accounting & Personnel Management Software, Provider Benefits Enrollment Software; HR Office, ADP Payroll Software, Oracle, PeopleSoft, Taleo, Medisoft,), Novell (Word Perfect, Quattro Pro).

• Human Resources Administration
• Staffing
• Compensation Administration
• Benefits Management & Administration
• HRIS Management
• Position Description Development
• Classification Development and Administration
• Recruitment and Retention
• Workforce Developmentt
• HRIS Management
• Merit and Performance Incentives
• Salary Equity Adjustments
• Budgeting and Forecasting
• Payroll
• Reclassification
• Employee Relations
• Company Policy/Operating Procedures Development and Implementation
• Training Development

Accounting Skills in Compensation, Payroll, Accounts Reconciliation, Accounts Payable/Accounts Receivable 

EDUCATION:
Undergraduate Studies Nursing (BSN) BehavioralScience
Allied Health Science/Nursing 
Professional Human Resource Management
PHR Certification Program
Human Resource Management
Accounting/Finance

Executive Assistant II to CFO
Confidential
(contract position February-August 2008)

• Manage Day-to-Day CFO Office Operations
• Provide advanced technical assistance for the Chief Financial Officer, including assistance in coordination of Reclassification and Recruitment and Retention Workgroup Materials for Enterprise Agencies in preparation for Legislative Appropriations Requests; Reclassification and Salary Equity Adjustment emphasis on Psychiatrist, Nurse Practitioner, Nurse and Program Specialist positions
• Coordination and oversight of a variety of high-level management activities;
• Coordinate CFO Calendar/Schedules/Meetings/Briefings & Workgroups such as Recruitment and Retention, Classification; Assist in Legislative Appropriation Requests, Salary Equity Adjustments and Reclassification for CFO Office;
• Prepare and Obtain briefing documents and briefing decision for DSHS/HHSC;
• Plan, prepare and review confidential reports, tables, correspondence;
• Implement Tracking Systems for Outgoing and Incoming Deadlines;
• Provide CFO Daily Update of CFO Pending Items, Daily Correspondence and Critical Deadlines, Daily CFO Email Correspondence and Documentation submitted: LAR Workgroup Items, Action Items, Financial Reports, Procurement, Executive Committee Correspondence, Contracts, Budget Items, Accounting Items, Grants and Personnel;
• Maintain Tracking and Status Spreadsheets of CFO Assignments;
• Monitor CFO Email for Immediate Response Needed throughout the Day;
• Assist and coordinate work with internal staff and governmental agencies, Governor’s Office, Legislative Budget Board, Comptroller of Public Accounts, Health & Human Services Commission as well as Enterprise Agencies;
• Coordinate Conference Space, Equipment and Meeting Materials for Meetings and Workgroups;
• Track and follow-up assignments for accuracy and adherence to policy; interact with Executive Management, Division Directors and other staff to ensure proper control and timely submission of documentation to complete assignments; Review materials for accuracy, clarity and responsiveness.

Program Specialist V 
Confidential 
(contract position – October 2006 – March 2007)

• Coordinate Vacancy Management Processes; Assist in Budget Preparation Items; ‘Write Division Operating Procedures according to HR Re-Engineering Committee Processes, Prepare Reports for Management for Unit Staff; Update Access Databases and Microsoft Project Division Gantt Charts, Preparation and Tracking of DIRC Action Items; Review / Reconcile T&E and Leave Reports.
• Conduct a concerted recruitment effort with HR, Deputy Associate Commissioner, Managers and Division Director to Recruit, Interview & fill Systems Analyst, Research Associate, Manager and Programmer positions;
• Research / Prepare Management resources and information, i.e. Recruitment Options, Reference Questions; Provide technical assistance and recommendations to Management;
• Research most cost effective recruitment measures and present for approval. Prepare on-line recruitment ads; Contact Universities and User Groups to Post Recruitment Ads;
• Design and Post Recruitment Ads on on-line resources;
• Review Applications for each position and Create Spreadsheet for Panel Ranking;
• Prepare Ranking Matrix for Applicants, Schedule Interviews, Prepare Interview Protocol / Interview Questions, Panel Packets;
• Coordinate Interviews with Candidates and Interview Panels;
• Develop Division Operating Procedures - Hiring Procedures for Vacancy Management as per New Procedures established via HR Re-Engineering Committee, Work with Deputy Associate Commissioner, Division Director and Managers to implement procedures;
• Prepare Weekly Status Reports on Unit Staff Progress for Management;
• Update Division Gantt Charts;
• Budget Preparation and Funds Requests;
• Prepare Data Information Review Committee Agenda and Minutes and Update Access Database with Approved Action Items. Maintain Cross Functional Index by Functional Area with approved action items for each Division;
• Review / Reconcile T&E and Leave Reports.

Training Development Project
Confidential
(contract position April 2007 – January 2008)

• Develop Training Modules/Presentations for HHSC Contracting Processes and Procedures and other specialty areas of Procurement for Contract Managers. Develop PowerPoint and Presentation Materials; Team with ASD Director and Leads, Office of General Counsel, Finance, Budget and ECPS to conduct ASD Training Modules on HHSC Procurement/Solicitation Policy and Processes. Develop Processes Documentation for Contracting Processes and Procedures Manual.
• Project Management: Develop Timelines for Training Projects; Develop Training Schedules through FY09. Define Project Responsibilities for Development Phase and Post Development Phase.

Medical Administrative Placement Specialist
Confidential

• Develop and service CMAA internship sites at physician offices and clinics
• Market JRT CMAA Students with Staffing Agencies and Employers
• Facilitate Job Search Process for JRT CMAA students
• Develop Training Materials for Job Readiness Workshops
• Conduct Workshops in Resume Writing, Job Search Techniques
• Counsel students individually on Workforce readiness
• Follow-up with students after certification and internship program to facilitate their job search;
• Follow-up with Clients for evaluation of student interns
• Develop Job Board for Medical Administrative Students
• Assist in creating Student Services Office
• Develop and Implement Procedures/Forms, Student Information Data

Human Resources Specialist IV
Confidential
July 1995 – April 2002

• Staffing
• Recruitment and Retention, Screening, Interviewing, Conduct Reference Inquiries, Background Investigations, Extend Job Offers, Document Hiring Process; Conduct New Employee Orientation
• Benefits Management and Administration
• HRIS Management Data Analysis and Reporting
• Compensation Administration
• Assist Directors with Division Salary Budgets Administer Staff Payroll
• Implement, Administer and maintain the Compensation Program and Classification as mandated by Legislature; Classification of all Agency positions;
• Make Recommendations for Classification/Reclassification
• Calculation and Administration of Salary Adjustments, Merit Incentive Payments, Promotions, Pro-Rated Salaries and Employee Leave Adjustments FMLA and Workers Compensation
• Research, analyze, and evaluate compensation issues and proposed salary actions to ensure conformance with established guidelines and make recommendations accordingly
• Analyze job content and develop comprehensive job descriptions
• Assign job grades based upon classification system
• Address internal and external salary equity concerns
• Train and Partner with Management Staff to implement and operate the Compensation Program
• Review position descriptions on prescribed intervals and evaluate jobs for internal ranking to ensure equitable salary rates both internally and externally
• Ensure that appropriate job grades and salary ranges are used for all recruited positions covered by the Compensation Program
• Respond to salary survey requests, and assist with competitive analysis of compensation programs
• Assure adherence to all federal and state laws, regulations and Company policies in the salary administration process
• Process Monthly Staff Payroll w/RCMS System Calculations Postings Data Reports Transmittal, Taxes Transmittal

Other HR Generalist Duties

• Provide technical assistance and advice to agency management and staff regarding routine staffing, compensation, performance management, training, employee recognition and other HR management related issues;
• Coordinate Employee Recognition and Annual Service Awards;
• Plan Annual Banquet for Employees and Local elected officials with Legislative Updates;
• Review and analyze human resources policies, procedures, forms and processes and recommend changes to improve efficiency and effectiveness;
• Partnered with Executive Director and Director of Finance and Administration to deploy business initiatives and improve employee satisfaction.
• Ensure that personnel actions and employee evaluations were in compliance with policy and employment law;
• Resolve employee issues fairly and effectively; Led resolution of employee inquiries concerning policies, procedures; programs; or personal problems through active listening and standard coaching methods;
• Implemented Employee Wellness Newsletter;
• Special Projects as Needed
• Executive Office Management
• Partner with Executive Director and Director of Finance and Administration to deploy business initiatives
• Coordinate Annual Banquet for Local Elected Officials, Executive Committee, Boards, and Employees
• Supervise Executive Support Staff
• Executive Committee Meeting Planning, Implementation and Follow-up
• Monthly Special Projects, Annual Reports

IInternational Accounting Coordinator
Confidential

• Coordinate client needs, customer service and accounting with our London office, European and Domestic Re-Insurers and Lloyds of London and Alexander Howden
• Account Servicing for P&C Re-Insurance clients, primarily large conglomerates in Mexico, Jamaica and Trinidad
• Set up Accounting Programs in Mexico City Brokerage office to facilitate collections process and created Procedures Manual for same
• Implement training for accounting personnel
• Program & generate accounting reports for local office, corporate and Mexico Brokerage office
• Accounts Receivable
• Reconciliation of premium, commission, brokerage and engineering fees
• Preparation of Underwriting Documents for International and Regional Directors, Producers and Administrative Regional Staff