Human Resources Manager Resume Jacksonville, Florida - Hire IT People

Work Experience On-Site Staffing/Call Center Manager

06/2010 –12/2011 Confidential, Jacksonville, Florida

Sourced, Interviewed and Managed a contingent staff of 200+ associates
Reviewed and managed daily incoming service volume, individual performance (to include talk time, number of contacts and attendance) as well as overall sales
Sr. Site investigator for all employee relation issues including but not limited to sexual harassment and discrimination
Oversaw corporate schedule for all contingent staff
Tasked to align staff expenses and customer service against the corporate standard

On-Site Account and Staff Manager

Confidential, Jacksonville, Florida

Sourced and Interviewed a contingent staff of 75+ associates
Managed individual performance (to include production, safety and attendance) daily to ensure adherence to USDA and OSHA regulations
HR investigator for all employee relation issues including but not limited to sexual harassment and discrimination
Created and implemented a Corrective Action program to address workplace challenges and compliance concerns

Human Resources Manager

10/2009 – 06/2010 Confidential, Jacksonville, Florida

Managed a weekly payroll budget of $95,000 for 170 associate
Sr. Site investigator for all employee relation issues including but not limited to sexual harassment and discrimination
Full cycle recruiting for all levels of openings
Championed of the employee “voice” via chairing Employee Focus Groups
Created sales trend driven strategic staffing plan to support fluctuating workforce

Corporate Human Resources Generalist

08/2008 – 08/2009 Confidential, Jacksonville, Florida
Employee relations contact for managers and employees. Managed sensitive matters and worked with the corporate counsel as needed.
Assisted in the writing and implementation of corporate polices and procedures.
Interviewed and assessed all Corporate candidates for skill set as well as cultural fit
Conducted investigations of associate performance and behavioral issues.
Rendered final decision on all Corporate Background and Drug screening.
Coach and counsel managers on behavior based interviewing techniques, recruiting process, and candidate assessment and employee relations.
Develop aggressive recruiting strategies to achieve stronger applicant pool: e-mail blasts, referrals, resume searches (Example: Zoom info.) and cold calling. Skilled at finding passive candidates by sourcing proactively, 35% of hires were through passive searches
Partner with hiring managers in providing expert consulting when examining headcount expansion/reduction, selection of candidates for hire and determining how business units can best achieve and maintain successful sales revenue through strategic planning.

We provide IT Staff Augmentation Services!

Human Resources Manager Resume

Jacksonville, FloridA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship