SUMMARY:

Confidential has over 10 years of corporate work experience in the area of customer service and in general administrative functions. She worked in various multinational organisations in Confidential where she worked under international managers in staffing and in consulting. She is a forward thinking and hardworking resource who loves challenges at work place.

WORK EXPERIENCE:

Confidential, California

Recruiter

Responsibilities:

• Updated database
• Attend the networking events, trade shows, seminars to build up network.
• Maintain accurate and complete records on all clients and candidates
• Ensure populating candidate database whilst maintaining its integrity throughout all dealings
• Ensure prompt billing and collections
• Work with the Branch Manager to develop interview strategies and behavioral - based interview questions and established appropriate interview process (who is involved, timing, etc.)
• Ensure applicants are treated professionally and respectfully and overall have a positive experience throughout the recruitment process.
• Maintain contractor and temporary preferred vendor list to ensure cost effective recruitment for temporary assignments. Assist with scheduling interviews, candidate selection, and assignment start/end dates.
• Monitor recruitment process to ensure jobs are filled in a timely manner.
• Complete other projects and duties as assigned.
• End to End Candidate management
• Apply the Confidential ’ recruitment process and profiling tool to select the candidates
• Prepare the resume of the candidates and present to clients
• Use persuasive ability to sell the job (base on key skills) to the applicant, and the applicant to the client
• Be involved in salary package negotiation communicate all requirements of the job to the applicants
• Conduct reference checks
• Provide career advice to candidates and market trends to clients as part of service
• Apply candidate retention program to build relationship with candidates
• Identify core candidates and implement appropriate methods to attract them
• Present the job opportunities to qualified candidates
• Interview candidates within corporate guidelines to establish strengths, skills and requirements
• Register core candidates within corporate and legal requirements
• Minimize time spent with non-core candidates
• Accurately interpret clients' person specification and identify suitable candidates through effective job matching
• Use persuasive ability to sell the job to the candidate and the candidate to the client
• Communicate all requirements of the job to the candidate
• Provide face-to-face pre-interview advice to all candidates
• Present & negotiate terms & conditions of client's offer to the candidate
• Follow up all placements to ensure retention of fee
• Develop and maintain good relationships with core candidates to ensure loyalty

Confidential

Associate

Responsibilities:

• Perform administrative duties for executive management.
• Screening calls; managing calendars; making travel, meeting and event arrangements
• Managing the day-to-day operations of the office
• Organizing and maintaining files and records
• Planning and scheduling meetings and appointments
• Managing projects and conducting research
• Assisting in editing correspondence, reports, and presentations
• Making travel and guest arrangements
• Providing quality customer service
• Working in a professional environment
• Schedule interviews between clients and candidates as appropriate.
• Manage the expectations from both clients and candidates to ensure the right matches.
• Follow up after interviews with both clients and candidates, provide feedback to candidates and confirm next steps.
• Prepare content for recruitment ads and be in responsible for having advertisements posted on the internet (or print media).
• Follow up after candidates join the clients’ organization.
• Responsible for the compilation of management reports and other HR projects as assigned
• Assist the Staffing Director in data collection for management reporting.
• Support the Staffing Director for all business aspects.

Confidential

Recruitment and Administration Officer

Responsibilities:

• Review and recommend relevant changes to the existing personnel policies and procedures especially in term of recruitment and selection.
• Review and advice new employee orientation programs.
• Manage and maintain Employee Dossiers.
• Assist in monitoring and reporting on HR issues.
• Assist in managing the relationship between HR Department and staffs.
• Jointly contribute to the development and implementation of the Company strategic culture, Values and Visions.
• Candidate attraction
• Prepare and post job ads, work with newspapers, universities, colleges, training centers, and HR agencies.
• Suggest recruitment direction to attract the best available candidates.
• Review, evaluate, and recommend sources of candidates (i.e. advertisement, universities, training centers and/or agencies).
• Attend networking events regularly to ensure Confidential brand visibility in order to attract future candidates.
• Foster positive relationships with all candidates and regularly updating candidates regarding vacancies at Confidential .
• Execute the recruitment and selection process as per Confidential Recruitment Policy.
• Organization of recruitment activities as per business needs and aligned with Project Histograms.
• Timely complete the recruitment schedule and plan.
• Management of internal candidate database.
• Advise recruitment tools to HR Management Review (tests, interview guidelines, set of questionnaires, etc.)
• Ensure the quality of people being recruited to meet the company's standards by having a complete understanding of the Company's Employee Handbook, Collective Labour Agreement, Business Code of Conduct and any other policies and procedures issued by the Company and to adhere to the regulations contained therein.

Confidential

Database Admin / Recruiter

Responsibilities:

• Reporting to Head - RPO Business Unit and assisting him in all admin and secretarial tasks including Business Development
• All admin works like booking, faxing, mailing, telephoning, ordering, customers contacting, booking room, ordering stationary, ordering name card....
• Maintaining calendar, schedules appointments and meeting rooms for Project Manager and the team which is arranged and updated properly.
• Prepare internal/external meeting minutes being prepared timely.
• Make Report: Monthly Sales Report, Booking Report, Invoice Report, Candidate Report....
• Working involved in recruitment: searching & calling applicants, prepare for new staff
• Translating documents, interpreting for Manager
• Understanding of position and prepare a JD thereafter, which can be shared with candidate
• Prepare the JD to be posted on job sites if authorized by immediate supervisor
• Prepare client profile/brief to be shared with potential candidate
• Prepare referral for the candidate, which can be shared with clients
• Gain expertise on preparation of PPT/Excel/Reports
• Prepare the Proposal, Time and Cost
• Prepare the candidates evaluation reports as required
• Do reference check on candidates as required by the supervisor
• Consistently meeting expectations of recruiting activities as outlined in company operation model.
• Competitiveness, results driven, and takes the accountability to achieve outstanding financial and career objectives through hard work and dedication.
• Explain the job to prospective short-listed candidate / Primary interest check by email / phone
• Doing the ‘primary’ sanity check on the candidate’s profile and ensure that all the basic data relating to DOB / Year of passing / employment duration with various employers / CTC - Complete break up including variable / proper phone no & email / institute details are there. Do quick check-list on candidates
• Understand the technicalities of the requirement and analyze the client’s requirements and needs.
• Any other related duties that may be assigned from time to time by the Management.

Confidential

Receptionist & Administrative Assistant

Responsibilities:

• Responsible for reception, administration and secretarial tasks, liaison with all local authorities and local suppliers.
• Handling telephone calls, incoming and outgoing faxes
• Welcoming guests, visitors, suppliers, ...
• Carrying out and organizing the purchase, storage, maintenance, and replacement of all materials, equipment, and office suppliers.
• Coordinating logistical activities and procuring office stationeries and furniture
• Handling documents files to make sure they were in order for different projects categories
• Recording of the office expenses
• Receiving all hand delivered mails and parcels
• Arranging express mail dispatches and courier delivers
• Maintaining the booking calendar for meeting rooms and vehicle reservations
• Maintaining the company’s telephone directory
• Overseas the cleaning staff in regard to setting up and refurbish of the meeting rooms.
• Other tasks which were assigned by Human Resources Manager from time to time.

Confidential

Grand Tower Butler

Responsibilities:

• Responsible for front office customer services and liaison
• Maintain personal professional appearance
• Report to Grand Tower Manager
• Handling telephone calls
• Handling Reservation
• Communicated and collected necessary information from Customers.
• Handled Customers’ inquiries and complains.

Confidential

Supervisor

Responsibilities:

• In charge of table and slot machines
• Observing the work of all staff on floor
• Dealing and explaining the complaints of the guests about the services of the staff and the machine malfunction
• Reporting to Executive Operation Manager