IT Recruiter Resume

OBJECTIVE

Intend to build a career with leading corporate of competitive environment with committed & dedicated people, which will help me to explore myself fully & realize my potential. Willing to work as a key player in challenging and creative environment.

PROFESSIONAL EXPERIENCE

Confidential

IT Recruiter

Responsibilities:

Source, qualify, sell, negotiate, and close prospective candidates on a wide variety of technical positions (contract, contract to hire, remote work, Managed Open Positions).
Responsible for the submission of perfect consultant for the direct client requirement as well as requirements from preferred vendors.
Experienced in preparing job advertisements and postings on job portals.
Identified and qualified candidates through the use of the Internet sites, online resume databases and referrals.
Sourcing, identifying, attracting, securing, and closing hard - to-find candidates
Salary Negotiation.
Coordinating with Account Manager and VP for consultant submission, updates and interview.
Weekly conference for Direct Client requirements. Used to maintain MS reports so as to keep the track of the daily /weekly / monthly activity.

Confidential

Sr. Customer Support Associate

Responsibilities:

Responsible for handling query and complaints regarding products of Confidential sports through the worldwide customer base.
Technical support for system and in-game issues.
Updating major issues to clients.

Confidential

Customer Support Associate

Responsibilities:

Responsible for the resolution of DND,VAS and Prepaid billing and customer related queries and complaints.
Creating RCA for the complaints.
Helps in the billing cycle.
Maintaining records for the client meetings.

Confidential

Tele Sales Executive

Responsibilities:

Responsible for lead generation for MNP (Mobile Number Portability) for the Australian customer base.
Providing complete cycle help during MNP procedure.
Understanding customer needs and according to that proving them best and suitable plans with their high level of satisfaction.
Taking references for fresh leads from existing users.