SUMMARY:

• A dynamic, pro - active HUMAN RESOURCES/ADMINISTRATIVE/CUSTOMER SERVICE PROFESSIONAL who is a highly motivated performance-driven person who relates effectively with all levels. A team player, who exemplifies integrity, performance and high business ethics.
• Recruiting* Customer Service* Benefits Tracking Systems* Employment Laws* Payroll* Supervisory* Onboarding Auditing* International hiring Advising

TECHNICAL SKILLS:

SKILL: MS Word KronosLMS Opera MS PowerPoint, Oracle NetworkDejawin PeopleAdmin MS Excel,ADP EV5PeopleSoft 9.1Typing Speed of 61 wpm MS OutlookADP EZLaborLotus NotesLawson HireRightIVISONSApplitrackTaleo

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Recruitment and Onboarding Coordinator

Responsibilities:

• Coordinate with the recruiter, hiring managers, facilities and IT to ensure smooth transition of new hires prior to start date
• Act as the point of contact for post hire offers and human resource related questions and information
• Oversee the on boarding process, verify new hire paperwork including I-9, tax forms and medical s
• Organize and communicate new employee orientation set up logistics with facilitators and arrange meal lunch orders
• Maintain inventory of new hire materials and facilitate orientation presentations
• Manages the HR email providing customer service of appropriate subject manner to internal clients
• Input of new hires into Lawson and transfer requests in Taleo
• Initiate and follow up on background and drug screenings
• Assist in filing, updating bulletin boards and other projects

Confidential, Tucson, AZ

HR Associate

Responsibilities:

• Verify new hire paperwork including I-9, tax and benefits forms, and assist with teacher/counselor s
• Review and approve interview questionnaires and regulate panel interviews in accordance with EEO regulations
• Provide the necessary hiring documents to hiring sites for interviews
• Communicate with employees regarding their contracts and advise them on their bargaining units with employee relations.
• Coordinate with hiring administrators on candidate screening and selection, posting jobs, recommendations for hire, and uploading interview documents in compliance with applicable laws and regulations
• Daily monitor the Applitrack Tracking System in managing job postings, descriptions and weekly reporting
• Provide updated salary grades and reclassification of employees with the Compensation and Class Coordinator to the hiring sites
• Correspond with the employment center and finance department in approving position requests as well as preparing offer letters and new hire folders
• Provide daily customer service to applicants/new hires on hiring grades and acquiring through the Arizona Department of
• Communicate weekly progress of individual sites’ EPARs, postings, and hires
• Coordinate with coworkers in meeting report deadlines for USP variance state reporting
• Assist in the onboarding process by providing new hires with orientation packets, orientation scheduling and fingerprinting
• Represent the HR department and TUSD at job/recruiting events

Confidential, Lancaster, NY

HR Administrator

Responsibilities:

• Conducted background investigation checks
• Screened resumes and coordinated phone interviews
• Coordinated with the HR Manager in streamlining the interview process
• Updated daily the applicant tracking system, maintained and file online and paper applications
• Provided logistical and administrative support for orientations and verified new hire paperwork
• Assisted with employee event preparation and job fairs
• Organized appointments for physical, agility and drug testing
• Assisted in updating job descriptions
• Drafted and created applicant and new hire correspondences and rejection letters

Confidential Buffalo, NY

HR Associate (Temporary)

Responsibilities:

• Distributed and updated NY State Department of Labor Wage Forms
• Completed unemployment claims and employment verifications
• Maintained centralized personnel electronic filing system of all employees’ records
• Communicated daily with Cobra, MetLife, BlueCross BlueShield and United Healthcare vendors regarding medical billing and employee benefit updates
• Reconciled all monthly HR department and medical insurance benefit costs
• Prepared employee change information including benefits, addresses, position change and salary increases for payroll in ADP EV5.
• Coordinated all leave related activities procedures, benefits payments and required communications including disability, worker’s compensation and FMLA with employees
• Conducted weekly reports for payroll, and processed biweekly payroll
• Provided customer service to employees regarding HR related issues and benefit enrollment

Confidential, Getzville, NY

HR Documentation Specialist (Temporary)

Responsibilities:

• Properly scanned and cataloged each file by accurately and consistently naming each file
• Validated image quality of all scanned documents
• Followed up and ensured quality control of the process and documents
• Updated and maintained database to track completion of documents scanned
• Provided project report status as needed
• Ensured validity, security and safety of all personnel security files to ensure accuracy
• Conducted temporary employee new hire orientation

Confidential, Tampa, FL

Human Resources Representative

Responsibilities:

• E-Verified new hire paperwork for students, staff, faculty and administration employees in accordance with employment laws Provided assistance in query reports, unemployment claims and ensuring employees' files are updated Coordinated with HR coordinators, benefits department and department contacts to ensure efficient New Hire setup on a timely basis in PeopleSoft system Assisted facilitators in distributing new hire paperwork, and welcoming new hires to orientation Managed HR Information Systems (HRIS) entries and updates of new hires, employee appointments and actions into USF and PeopleAdmin for payroll and benefits distribution Provided customer service to walk-ins and advised department contacts on USF HR policies regarding staff faculty, (international) students and administration employment Assisted in testing when necessary when new HR systems were implemented

Confidential, Kissimmee, FL

Human Resources Assistant/Recruiter

Responsibilities:

• Verified drug tests, I - 9s and other new hire documents
• Screened, scheduled and conducted phone and face-to-face interviews of candidates Partnered and communicated effectively with department leaders to understand and ensured the staffing needs are met in a timely and effective manner Kept detailed records of interview feedback, candidate interactions, etc
• Assisted applicants with issues regarding their paper and online applications
• Extended verbal offers of employment from management and coordinated start date dates
• Tracked and screened applications and resumes on the HR applicant system daily
• Represented company at career fairs and open house events
• Assisted the coordinator with orientation, new hire orientation materials and created name tags
• Provided back-up support for receptionist, when necessary

Confidential, Kissimmee, Florida

Front Desk Supervisor

Responsibilities:

• Supported front desk managers and agents in maintaining high standards of guest satisfaction Implemented procedures for front office agents Handled escalated customer service issues during check-in and check-out procedures in an efficient and timely manner Coordinated with Reservations and Sales of arriving in-house groups Provided additional support to PBX, Security and Housekeeping departments in meeting guests’ requests Conducted checks to ensure accurate guest room occupancy

Confidential, Kissimmee, FL

Leadership and Coordinator

Responsibilities:

• Managed enrollment, rosters and sessions offered through Gaylord University
• Tracked and reported classes into Oracle HR Information System Maintained inventory of materials for Leadership and Department
• Prepared reports on attendance, feedback and results
• Monitored and completed monthly expense reports
• Arranged meals and beverages for participants and facilitators
• Coordinated and recorded tuition reimbursement request for employees
• Supported daily operational needs and projects of Managers and Director
• Assisted in new hire orientation and including creating ID badges, room/event set up

Confidential, Kissimmee, Florida

Guest Services Agent

Responsibilities:

• Maintained check - in and check-out procedures of guests/convention groups
• Assisted in PBX, concierge and reservation operations
• Received wake up calls, and provided prompt and individual attention to guest problems
• Coordinated with VIP services and Bell Services for special check-in/checkout procedures, timely messages and packages to in-house and arriving guests
• Posted accurate charges to guest accounts and maintained cash bank

Confidential

Human Resources Administrative Assistant

Responsibilities:

• Conducted phone interviews and arranged interviews with department leaders Established scheduling of interview and rooms Verified timecards for payroll processing Assisted the human resources staffing with monthly recruiting and staffing reports Created spreadsheets and maintained database of applicants and interview evaluations Coordinated university undergraduate summer program Provided assistance with work permits and contract letters Coordinated event food planning logistics for classes and orientation