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Human Resources/representative Resume

2.00/5 (Submit Your Rating)

Philadelphia, PA

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Overview

A highly motivated Credit, Human Resources professional with a verifiable record of accomplishment and development. Highly creative, recognized as a results-oriented and solution-focused individual. Areas of strength include:

  • Customer Service
  • Proficiency in HRIS
  • Organizational Skills
  • Computer Literacy
  • Work as Team Player
  • Recruitment
  • Project management
  • Communication Skills
  • Time Management Skills
  • Research Abilities
EducationMaster of Science degree: Human Resources DevelopmentConfidential University

Bachelor of Science degree: Business ManagementConfidential University

Computer skills
  • Lawson, StaffNet, Outlook
  • Microsoft Word, PowerPoint
  • Lotus Notes, Microsoft Excel

PROFESSIONAL EXPERIENCE 

Human Resources/Representative

2011-Current

Confidential, Philadelphia, Pa
Human Resources Representative with 500 + employees to service.

  • Conduct new hire on boarding meetings to discuss GSPP policies and procedures.
  • Serve as the primary contact for employees.
  • Enroll employees for ADP time clock access.
  • Process confidential information into Lawson; perform HR audits on employee files.
  • Process new hire information into Hireright, perform background checks and verify professional licenses.
  • Deliver quality service to employees on a day to day basis.
  • Correspond to employee inquires expeditiously through personal meetings and through Outlook.
  • Manage the HR department in absence of the HR manager.
  • Responsible for sending term employee reports to Security manager.
  • Manage calendar for conference rooms.
  • Verify and process employee verifications.

Human Resources Intern

Confidential 2010-Current

Human Resources Intern with 450 employees.

  • Reconciled employee benefits and payroll deductions monthly.
  • Generated documentation regarding defined benefits, 401 K terminations and file audits.
  • Corresponded to employee inquires through Outlook.
  • Created and tracked HR spread sheets.
  • Managed FMLA process.
  • Responsible for research recruitment and job posting’s.
  • Conducted HR file audits.
  • Maintained and restructured record filing process.
  • Responsible for employee verifications ensuring that they are in compliance.
  • Project managed various projects with the HR Director.

Wire Transfer Associate

Confidential, New Jersey

Wire Transfer Associate servicing 10,000 + customers 2001-2009

  • An understanding of the Federal Reserve Regulations that govern wire transfer transactions to minimize and eliminate potential loss to the bank.
  • Typed, transmitted, and received 300 funds transfer messages per week on the computer terminal to or from other Federal Reserve Bank.
  • Implemented immediate problem resolution process when there are system issues, including notifying management, to minimize and eliminate negative customer impact.
  • Met critical deadlines including: processing and monitoring outgoing wires, agreement customer maintenance and servicing, Bond & TTL processing.
  • Performed daily operational functions for processing Automated Wire transfer transactions accurately and timely.
  • Responsible for training new hires and cross-trained employees to improve production.
Accomplishments
  • Implemented a new process for GSPP badge distribution.
  • Established a reputable relationship with employees across the board.
  • Researched and implemented lower prescription plans for employees.

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